So i bought there sedan trunk off the sema car. Looked 100% as described. Went to install it, dosnt even fit. Its aligned perfectly but the holes for the latch wernt even drilled, when i drilled them the latch dosent even fit all the way so when i try and close it it wont latch up...I have no idea how they had it on there sema car if they never drilled any holes...wow. Im out 375$.

Oh and the 3rd breaklight dosent fit...it goes in but no where near flush like oem...any rain and my car is a pool.

That sucks, maybe they didn't drill holes because they kept it open all the time to show off their audio setup?

woaw bummer, can you return it ?

wow that really sucks big time. call them back then.

They jsut keep saying provide pics. I do not have the time to go and dismantle my whole trunk and swap it and reinstall everything just for it to not fit and un install and do it over. I do not have a shop nor the skills to re-work CF. They had it closed on there sedan...so this may be a different trunk that dosnt fit and they knew that i dunno im extremely pissed off...

Gravana FTMFL Fuck Them

Dont go hating them..there well known on here im just expressing my problem.Just like CA people complain about them but ive had nothing but good service from them. it goes from person to person

yeah but they want you to take pics and dont just trust you that it doesnt work thats fucked up

You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.

You were totally uncooperative on your end and we are still not hassling you about returning it.

What more do you want?

Chad

You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?

Chad

mkulrey, was there something you left out of the story bro??:lol:

You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

You were totally uncooperative on your end and we are still not hassling you about returning it.

What more do you want?

Chad

wow.... i smell somethin fishy.

You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.

You were totally uncooperative on your end and we are still not hassling you about returning it.

What more do you want?

Chad

seems like your not out of $375 after all

Ummm just take the friggin pics it's not that big of a deal!

Just send it back.......I fail to see a problem

please give him his money back, otherwise his bezel gauge pod is gonna be $400 now. lol

I was told i am unable to return it without pics. As said before I DO NOT HAVE THE TIME to install and uninstall stuff twice as i work many hours. All ive asked for for money back and ill return it eating the shipping..now i make it public and all is well..go figure.

You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.

You were totally uncooperative on your end and we are still not hassling you about returning it.

What more do you want?

Chad

Unture...never recieved any of this..unless it was sent in the last 5 mins after i logged on. I make a thread, and now they say its ok to ship back...:rolleyes: Never once was i told about trimming, i have been nothing but honest with this whole thing. I purchased this as it was advertised to have been installed on the sema car...stupid me for thinking you guys would litterly install it by drilling the holes for the latch and breaklight instead of just haveing it rest on the back of the car......

Well hey as long as it ends up being all good in the end ....

Just send it back.......I fail to see a problem

I wasnt given the option till now when he notices the thread...:rolleyes:

wow.... i smell somethin fishy.

People know me on here..never done anything "Fishy" :lol:

mkulrey, was there something you left out of the story bro??:lol:

Nope. :cssNET:

mike ain't on no bullshit. sorry to hear about this.

Chad, trunk will be shipped tomorrow.

Sent: Wed 7/16/2008 10:11 AM

Please send the trunk back to the address below. Make sure it is fully insured and packaged well as you are still responsible for the trunk until we inspect it and it is in saleable condition. You will want to use a carrier like UPS or FedEx for their insurance and traceability.



Gravana, INC.

21182 Centre Pointe Pkwy Ste 110

Santa Clarita, CA 91350

661-259-8610



Thanks,
Chad



You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.

BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.

You were totally uncooperative on your end and we are still not hassling you about returning it.

What more do you want?

Chad
07-16-2008, 09:25 PM
You were sent the email to return it LONG before I saw this post. You were never denied a return on the basis of not providing pics. As there wasn't a fitment issue you were never asked to reinstall the trunk. Simple pics of the issues only you have had were asked for.

Good looking out Chad... have always liked Gravana ;)

Good looking out Chad... have always liked Gravana ;)
Thanks man, I do my best here and I feel I've really changed the direction Gravana is going. This is no knock to the OP, as we have reached a resolution, but you can't please 100% of the people 100% of the time and still stay in business for very long.

Im not hating on gravana either...When the time comes i will be ordering my seats from them. Just upset i ddint get what was described.

http://cobaltss.net/gallery/files/3/1/9/0/sl380027.jpg
http://cobaltss.net/gallery/files/3/1/9/0/sl380028.jpg

Notice how much thinner stock trunk is? This is the reason the latch will not fit on the CF as its WAY to think and would cost more then its worth to fix this flaw. Its the same for the break light.. Also all the marks on the CF is the tape residue left over from all the tape they had on the damn thing.

bump for pictures.

I had the EXACT same problem as you, but I got my trunk from CA...I even have pictures to show you:

http://cobaltss.net/gallery/files/8/8/0/9/IMG_1763.jpg
http://cobaltss.net/gallery/files/8/8/0/9/IMG_1755.jpg
http://cobaltss.net/gallery/files/8/8/0/9/IMG_1757.jpg
http://cobaltss.net/gallery/files/8/8/0/9/IMG_1756.jpg
http://cobaltss.net/gallery/files/8/8/0/9/IMG_1754.jpg
http://cobaltss.net/gallery/files/8/8/0/9/IMG_1753.jpg
http://cobaltss.net/gallery/files/8/8/0/9/img_1749.jpg

exactly...and now im getting shafted.

I've delt with chad and never EVER had a single problem! In fact when my rims came in missing a couple center caps he ordered me a whole new set FREE of charge! Then when UPS screwed up the shipping label he OREDED ME ANOTHER NEW SET!!!!! Again FREE OF CHARGE! Thier customer service to me is AWESOME! If Chad says they tried to help you then I believe him. Maybe you were just a tad pissed off that it didn't just drop right on like a factory part would. They recomended professional instalation, did you get any? Doesn't sound like your getting shafted man, it sounds like Chad is doing everything he can to help you out. Seriously what more do you want?

ok personally ive had nothing but GOOD experiance with gravana and there employees.. shit ive even been to the track with chad and his SEMZ cavi that had an M62 on it..(yes he lost to the IRL) but as far as YOU buying a SEMA trunk lid would you have thought that maybe since it IS a SEMA part that MAYBE jus MAYBE it would take alittle fabrication/customization cause 99% of all SEMA is custom work.. hence the name.. jus my .2cent's

i dont have a problem with chad or gravana...I just want my money back for a poorly made trunk. It will cost to much to fix the latch problem let alone the 3rd breaklight fitmit issues. As said before the latch are is WAY to thick which prevents the latch to come through all the way and any thinner it will jsut crack when you shut the trunk..It just upsets me that i am not getting a refund on return shipping on a product that would cost the same to fix for the price i paid for it. i'd much rather buy new then for a good fit

Dude he already said to send the fuckin thing back and you will get your $$$ back. Just send it in and quit crying about it...

Dude he already said to send the fuckin thing back and you will get your $$$ back. Just send it in and quit crying about it...

Ok.... Mike>You.

GTFO.

Dude he already said to send the fuckin thing back and you will get your $$$ back. Just send it in and quit crying about it...

Your an idiot. They are not refunding me shipping.

Ok.... Mike>You.

GTFO.

:cssNET: not sure how you know my name...creep...:lol:

I am not getting into this but hope all works out for ya.

Lets all cry about it. You can be out a couple hundred dollars or you could be out the cost of shipping i mean take your pick. I'm not saying I'd be happy about it either but it sounds like it's about time to get over it...

It would make a great end table i bet

Lets all cry about it. You can be out a couple hundred dollars or you could be out the cost of shipping i mean take your pick. I'm not saying I'd be happy about it either but it sounds like it's about time to get over it...

You do know it costs an assload to ship a trunk right?

yes but honestly is it a productive use of everyone's time to come on here and cry about it?

yes but honestly is it a productive use of everyone's time to come on here and cry about it?

just dont read the thread if you dont want to hear his complaints :twothumbs

No kidding and with insurance it's worse. He may not to out the $300 some odd dollars, but it's still gunna be a good chunk of change.

After reading all the horror stories regarding fitment with aftermarket hoods, i've strayed far far away from them.

I honestly don't feel it's Gravana's/ Chad's/ Mike's fault... it's like he said, it's the damn trunk lid.

No kidding and with insurance it's worse. He may not to out the $300 some odd dollars, but it's still gunna be a good chunk of change.

After reading all the horror stories regarding fitment with aftermarket hoods, i've strayed far far away from them.

I honestly don't feel it's Gravana's/ Chad's/ Mike's fault... it's like he said, it's the damn trunk lid.

Exactly.