So I just tried ordering your h/e kit... and like I said in the email I sent y'all, my internet connection sucks due to where I'm stationed and for whatever reason, it decided I needed my h/e tomorrow next day air, which really couldn't be farther from the truth since the car is in storage about 7 hours away from me. Any help y'all could give me would be greatly appreciated since I didn't plan on paying almost $300 for this h/e :( :cssNET:

So I just tried ordering your h/e kit... and like I said in the email I sent y'all, my internet connection sucks due to where I'm stationed and for whatever reason, it decided I needed my h/e tomorrow next day air, which really couldn't be farther from the truth since the car is in storage about 7 hours away from me. Any help y'all could give me would be greatly appreciated since I didn't plan on paying almost $300 for this h/e :( :cssNET:

call the company before they ship it and tell 'em u want regular shipping, they should credit you the money back.

hard to do at 1am lol i really should have just waited until the morning for this :( lol

hard to do at 1am lol i really should have just waited until the morning for this :( lol

they arent gonna ship it until tomorrow afternoon. call 'em when they open.

yea definitely will do. I have to wake up early to go get the drain in my stomach changed anyways :( me ftl lol

yea definitely will do. I have to wake up early to go get the drain in my stomach changed anyways :( me ftl lol

wtf?

yea... appendicitis on christmas day + emergency surgery + abscess = 1/4" gauze hanging out your stomach that needs changed every freakin day :(

yea... appendicitis on christmas day + emergency surgery + abscess = 1/4" gauze hanging out your stomach that needs changed every freakin day :(

that makes me wanna :barf: hope u get better soon yo.

thanks lol. it does the same thing to my roommates when i have to clean it up and change the gauze. hopefully ZZP can help me out in the morning though because my wife would kill me if she knew how much my internet connection cost me in shipping :(

So after a few emails back & forth with ZZP, they were more than happy to change the shipping on my order and set everything straight for me the way I intended to order it. Just wanted to post up that ZZP's customer service has been a huge help and I'm very grateful for all of it. Thanks ZZP... ZZP FTW :D

Glad to hear you got it all worked out so quickly.

well kind of... the shipping got changed but still no refund on the difference in cost. Hopefully it will get taken care of tomorrow :(

We cannot refund a transaction until it has been batched out. The order came in on Friday so we couldn't refund til today. We've refunded the difference in shipping and you should see the $ hit your account shortly.

Awesome thanks a ton! Y'all have been nothing but supportive and helpful throughout this entire thing... will definitely be ordering from y'all again when the time comes (and hopefully with a better internet connection to avoid this problem from happening again lol) :D

speaking of there h/e i just went on their web site to order one and cant find it : ( i saw it on their 2 days ago

i just went on their web site cause i want to order one of there heat exchangers and i cant find them on their anymore