View Full Version : Customer Service?


Red07Coupe
02-13-2009, 05:52 PM
Hey Gravana;

I've been trying to contact you about my problem with my dashhawk gen II for the past 2 days. Do you guys never check your e-mail or your phone messages.???

I got a Dashhawk that dosn't work..... HELP PLEASE!!!

USMCFieldMP
02-13-2009, 05:52 PM
I don't think they are ever on the forum...

Red07Coupe
02-13-2009, 06:05 PM
I don't think they are ever on the forum...

Dosn't suprise me, they don't anwer their emails or phone messages either. But they were fast as hell in taking my money.

Red07Coupe
02-22-2009, 12:27 PM
I ended up getting a hold of them, it took sometime and it was extremely difficult, but I did. I had to contact their supplier in Canada so they could try and contact them, after they did I finally got a reply.

I ended up contacting Ryan over at Gravana, he was very courteous and professional, which almost made up for the headache.

My dashhawk has been sent back and I'm presently awaiting a refund.

Gravana1
02-23-2009, 02:47 PM
Sorry for the problems with the Dashhawk, and we have been having phone issues lately but they are being worked out as we speak.

Thanks,

Ryan