View Full Version : Another warning to you all!!!!!
Red07Coupe 06-26-2009, 12:24 AM Okay, so I started off by buying the rebel stage 1 kit from Mase. He said that he would install it and tune it at the track for the purchase price, which sounded good to me. Then I had to be deployed to Greenland for 3 weeks and I asked him if it would be okay if I just went to his shop, picked up the parts (installed then myself), got my PCM tuned and the came back the next month for the track tuning because I was kind of short on cash and wanted the kit for the JCO bash. We agreed and proceeded with that plan.
I installed the kit properly, and even cross checked with Mase to ensure it was done properly. I stated up that car and immediately had a code pop up. The first one I got was a crankshaft system relearn, which was followed by a rich code and a couple of misfire codes. I contacted Mase, he didn't reply until I got real mad with him, and we came to the agreement that those codes were liveable until we tuned in on the track next month.
After I had the kit for about 2 weeks I noticed that the car was running worse then I initially thought. There was black smoke pouring out of the exhaust on hard acceleration, When I drove normally the car would chug slightly when it was cold, When I drove hard the car was retarding it timing because there is to much engine knock, And the idle was bouncy which caused the car to stall at some stoplights.
I contacted Mase again, he didn't reply until I posted up all this info about his shitty kit up on this site and ontariocobaltclub.com. When he did call me we made arrangements to tune the kit at Cayuga on the 27th of June. I was told by a lot of people the he won't show up, or have some kind of excuse to bail out on fixing my car. And they were right.
I called him up on the Thursday before the 27th to confirm everything. He then called me back saying that his cars clutch is broke a week ago, and that there is a race event at Cayuga on the 27th and he won't be able to tune me. Turns out that he never checked the track schedule before he made that appointment and never called me to cancel.
So then I just lost it, I have a very busy schedule. And he was trying to convince me into making another appointment for the July 11,12th weekend. So therefore my car would go another 2 weeks running like shit before he could fix it. I told him to fuck off and demanded at least $100 to pay GM to flash my PCM with the stage 2 that I was running before his kit. He flat out said no, and that he could only give me a $50 refund. He then suggested that I still come down on Saturday so he can tune my car a bit, but not properly. And if the car still ran like shit after that he would have to charge me to tune my car again.
So here I am, with half of a kit that cost me $600, and now I have to pay out of my own pocket to fix his fuck up.
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
scott allen 06-26-2009, 12:28 AM damn rebel whats your all problem? Fix this mans car damn.
Johnboy12358 06-26-2009, 12:37 AM how is this company still a supporting vendor? I *never* hear good stories coming from this section of the site...
Red07Coupe 06-26-2009, 01:05 AM how is this company still a supporting vendor? I *never* hear good stories coming from this section of the site...
I agree, BAN the asshole!!! www.ontariocobaltclub.com already has
I just checked the Cayuga Schedule and found out the the next time I would have available, and the time he suggested (July 11, 12), there is another event going on. So I have to wait till July 25th or 26th to fix the car.
I guess the asshole didn't check the schedule again.
Eng@RebelAutoWorxs 06-26-2009, 10:53 PM If you go to the Cayuga Website, you will see there is no event for July 3rd weekend. If you like I can post the Website for you.
Again we tried to help you evan, but you are being difficult, you feel as if your the only one working and expect us all to work around your schedule.
You have been going back and forth with your emails, and everytime you change your mind, first you said our tune was bad, then you said it wasnt that you wanted a refund, then you said you wanted to take this to a higher level and now you are settling for our terms.
I agree, BAN the asshole!!! www.ontariocobaltclub.com already has
I just checked the Cayuga Schedule and found out the the next time I would have available, and the time he suggested (July 11, 12), there is another event going on. So I have to wait till July 25th or 26th to fix the car.
I guess the asshole didn't check the schedule again.
Red07Coupe 06-26-2009, 11:08 PM No there is no even scheduled for July 3rd, but as I told Rebel last night on the phone, I work for the military, I work that weekend, and I cannot just change my schedule with little notice. I'm not going to change my whole schedule to accomodate you after all this shit you put me through.
We agreed on a tune date of July 27th, but apparently something came up a week prior but you failed to contact me to change the date. I had to call you the Thursday night before.
What I wanted was very simple, if you can't fix my car on the date you scheduled, I want a refund to pay someone who can.
I'm not being difficult, I simply just want the kit I payed for to work right. Everything I posted is the truth, and you didn't disagree to that in your last post. I did threaten a civil court case, but I figured I would save you and me the time and money and settle it now at the lowest level.
I'm settleing on your terms because I want this whole thing will be finshed with, so I can go on with my life, and get my car tuned properly by a professional.
I'm in the Canadian Military and have completed 4 full tours in Afghanistan fighting along side our NATO allies to ensure the safety and securitry of my county, and many others. I purchased this kit with the money I made overseas as a end of tour gift to myself, and this is what Rebel Auto Worxs does to me.
This company is a real piece of work, thanks a lot rebel for the headache and my ongoing car problems. Now I have to pay out of pocket to fix his mistake.
Cpl Evan St.Cyr
8 Wing / CFB Trenton
07MetallicSC 06-26-2009, 11:16 PM Wow now their customer service is as good as their R&D!
IamtheCobaltian 06-26-2009, 11:30 PM Rebel sucks and this guy should get a complete refund for this crap. Sorry to hear about your car man. It should be a dream but D-bags have to mess things up and act like its not there fault.
Red07Coupe 06-26-2009, 11:56 PM Wow now their customer service is as good as their R&D!
Rebel sucks and this guy should get a complete refund for this crap. Sorry to hear about your car man. It should be a dream but D-bags have to mess things up and act like its not there fault.
Thanks guys, I wish I could get a whole refund, now I'm stuck with half a stage kit that I payed full price for.
IamtheCobaltian 06-29-2009, 02:20 AM I hate D-bags in the car business. D-BAG!!!
BLAZIN07SS 06-29-2009, 02:24 AM fucking lol that rebel acts like they are busy with something else. i wouldnt let you guys within 50 feet of my car, 100 feet if you had an hptuners cable in your hand
Scythe_Snake 06-29-2009, 02:29 AM I haven't heard the best things about Rebel at all. From what I've seen, nothing they've done really works. Glad when I had my SC I decided against them. =(
Sorry you had to go through this man.
Perfect.disguise 06-29-2009, 02:32 AM Should have went with OTTP.
OriGinaL Condo 06-29-2009, 02:39 AM Should have went with OTTP.
^^^ QFT
ive only heard bad things from rebel...i would of never gone with them to begin with
07MetallicSC 06-29-2009, 03:27 AM In there defense i bought their strut bar off the group by and it was good quality and i received it right away. ill give em that.
Red07Coupe 06-29-2009, 12:01 PM Should have went with OTTP.
I know, and guess what he refunded me to fix my car..... $50.... And the only reason I'm only getting that much is because I wanted to avoid a court case. So I bought his kit, installed it myself, he flashed my PCM, and now I have to take it out. So I ended up paying $550 for injectors, harness and a pulley
07MetallicSC 06-29-2009, 12:27 PM theres always the better buisness bureau too
Red07Coupe 06-29-2009, 12:29 PM theres always the better buisness bureau too
Ya but all they do is send him a letter.
cgrammer 06-29-2009, 12:31 PM I say css.net should review all posts of negativity towards RAW and ban them accordingly.
Red07Coupe 06-29-2009, 12:33 PM I say css.net should review all posts of negativity towards RAW and ban them accordingly.
I agree, we can even start an online petition and submit it to the execs. Its dosn't cost anything to do that.
cgrammer 06-29-2009, 12:35 PM I agree, we can even start an online petition and submit it to the execs. Its dosn't cost anything to do that.
Well, if that happens, I'll be signature #2 right after you.
Red07Coupe 06-29-2009, 12:36 PM Well, if that happens, I'll be signature #2 right after you.
Keep an eye open
Mazdaboi318 06-29-2009, 12:44 PM Bbb!!!!!
Red07Coupe 06-29-2009, 01:12 PM Bbb!!!!!
If I don't get my refund next week thats what I'll do. Along with starting a petition to get him banned as a supporting vendor
jr racing 06-29-2009, 01:38 PM got my vote
Shaun927 07-04-2009, 05:09 PM got my vote
mine 2
Red07Coupe 07-07-2009, 10:44 AM So rebel decided not to refund me because I posted my experience with them on this forum. So I repoted them to the BBB, and told Mase where to go.
FUCK YOU REBEL
dunit121 07-07-2009, 10:51 AM so make that petition and bring a gun over the house
06G85 07-07-2009, 11:08 AM Fuck'd up! They will go DOWN. I will never buy anything from them. Can they legally decline a refund after stating they would just because you told someone you were getting a refund??
cgrammer 07-07-2009, 11:14 AM I signed the petition regardless of the product's flawlessness (even a word?). I was sig #3. I wish ReignSS hadn't locked the thread. They are really a slow/unresponsive company and shouldn't have the support of 1,000's of people from this thread. Just my $0.02.
Permafried- 07-07-2009, 11:47 AM I signed the petition regardless of the product's flawlessness (even a word?). I was sig #3. I wish ReignSS hadn't locked the thread. They are really a slow/unresponsive company and shouldn't have the support of 1,000's of people from this thread. Just my $0.02.
I understand the whole "no vendor bashing" aspect, but how the hell are people supposed to get any form of feedback from a group if threads keep becoming locked over it? Cobalt Addiction took the step of putting up a poll asking for feedback but it's almost like it's completely left up to the vendor to put their head on the chopping block...who in the hell wants to do that as a business operator?
One person here and there sending a PM to the administrators isn't going to accomplish anything it's too easy to disregard them and in the meantime (if the experiences are as bad as I've read in numerous places) how many more are going to get screwed before it's resolved?
cgrammer 07-07-2009, 11:55 AM I understand the whole "no vendor bashing" aspect, but how the hell are people supposed to get any form of feedback from a group if threads keep becoming locked over it? Cobalt Addiction took the step of putting up a poll asking for feedback but it's almost like it's completely left up to the vendor to put their head on the chopping block...who in the hell wants to do that as a business operator?
One person here and there sending a PM to the administrators isn't going to accomplish anything it's too easy to disregard them and in the meantime (if the experiences are as bad as I've read in numerous places) how many more are going to get screwed before it's resolved?
Thank you! I don't think mods want to deal with the issue.
dunit121 07-07-2009, 12:12 PM start that petition then post up links n pm it and honestly the mods should not stop it
WickedSS2005 07-07-2009, 12:15 PM I've tried to get a vendor rating system/forum, but it's too complicated to run w/o false claims being part of it. So.... just avoid the vendor and recommend OTTP
sneaky 07-07-2009, 12:22 PM well good luck to the op. Weren't these the guys who were making the twin screw work and just never finished thru?
linemup 07-07-2009, 12:48 PM Sorry you are going through this, but I know what you are going through. Im trying to fix the turbo kit that i ordered 15 months ago! None of the piping works with the kit, Im a welder by trade so I can at least try to straightenthings out but its taking some time. The kit I bought was suposed to be ready to shipwhen I agreed to buy it, soe of the parts didnt even come from them, looks kind of like mail order junk, maybe for the 2.4. hey sai the reason it was taking so long is that they had to install it and retune it fo the intercooler. BUT this son of a bitch has obviously never been bolted up cause nothing fits the car.
Sorry to ramble, but good luck with it man, your not alone!!!
fakameanrepresent 07-07-2009, 01:16 PM well, thats one less place i will be looking for parts.
Snakes709 07-07-2009, 07:12 PM kinda off topic but to the OP....how did you do 4 full tours in afghanistan, canada only allows you to go over a max of 3 times.
Red07Coupe 07-08-2009, 07:13 AM kinda off topic but to the OP....how did you do 4 full tours in afghanistan, canada only allows you to go over a max of 3 times.
I'm an Aircraft Mechanic on the Hercules, I know people who have gone on as much as 10 tours. There is such a small group of us that are fully qualified that we pretty much go whenever were needed. If I put my name in today I could be on a trip tomorrow.
And as for the petition, I did start one, and the voice of the little guy was silenced thanks to the execs. I'm not going to post up the link to that petition becasue I was warned by ReignSS to stop. So I asked for my member fees back because this site obviously dosn't support the members, just the vendors. I'll spend my money on Ontario Cobalt Club member fees because they listen to their members, and kicked rebel off as a supporting vendor because of it.
Thanks for the support guys, I hope I got through to the execs. a bit. But they will probably forget about this whole thing in a few days.
Rebel is a P.O.S. company that needs whats coming to it. But it seems that all the members that support him keep quiet untill you post up something like a petition to get him banned.
06SS ALL DAY 07-08-2009, 08:11 AM refund full amount of purchase price no 50 dollar bullshit wtf kind of business is ran over there. GARBAGE. obviously the case relearn is a must on everytime u swap pcm's, running rich is because u should be tuned slightly more. misfire's? knocks? black smoke? chuggin around at stop lights? wtf kinda to0n is this? i mean canned tunes are bleh but never like how u described.
Eng@RebelAutoWorxs 07-08-2009, 12:39 PM FYI OCC never kicked RAW off as a suporting vendor.
We decided not to renewed our membership after it expired, however I thought I would clearify this for you, so you have your facts straight.
I thought I would clearify that so you have your facts straight!
I'm an Aircraft Mechanic on the Hercules, I know people who have gone on as much as 10 tours. There is such a small group of us that are fully qualified that we pretty much go whenever were needed. If I put my name in today I could be on a trip tomorrow.
And as for the petition, I did start one, and the voice of the little guy was silenced thanks to the execs. I'm not going to post up the link to that petition becasue I was warned by ReignSS to stop. So I asked for my member fees back because this site obviously dosn't support the members, just the vendors. I'll spend my money on Ontario Cobalt Club member fees because they listen to their members, and kicked rebel off as a supporting vendor because of it.
Thanks for the support guys, I hope I got through to the execs. a bit. But they will probably forget about this whole thing in a few days.
Rebel is a P.O.S. company that needs whats coming to it. But it seems that all the members that support him keep quiet untill you post up something like a petition to get him banned.
Red07Coupe 07-08-2009, 02:56 PM FYI OCC never kicked RAW off as a suporting vendor.
We decided not to renewed our membership after it expired, however I thought I would clearify this for you, so you have your facts straight.
I thought I would clearify that so you have your facts straight!
okay dude, whatever, you and I both know why you didn't renew as vendor status on OCC.
alleycat58 07-08-2009, 03:00 PM Thank you! I don't think mods want to deal with the issue.
The mods aren't the problem...
So I asked for my member fees back because this site obviously dosn't support the members, just the vendors.
Greater truth hath never been spoken.
There was another shady ass vendor on here a few years back dicking people over left and right as well. Nothing was done until people actually won civil judgements against the asswipe.
Red07Coupe 07-08-2009, 03:03 PM refund full amount of purchase price no 50 dollar bullshit wtf kind of business is ran over there. GARBAGE. obviously the case relearn is a must on everytime u swap pcm's, running rich is because u should be tuned slightly more. misfire's? knocks? black smoke? chuggin around at stop lights? wtf kinda to0n is this? i mean canned tunes are bleh but never like how u described.
Just goes to show you the quality of Rebel tunes. If you ordered the same kit and you couldn't get Rebel to tune it because of your location, you would end up with the same problems I have.
He even said to me that he will tune it a bit at a track event (one or two runs up the quarter) and if the car still runs like shit, he's going to have to charge me to tune it again. He just can't get his head around the idea that I'm a busy person and can't just "leave" any weekend I want. The tune day was for the 27th, he did not produce, so he should pay to fix the car.
Greater truth hath never been spoken.
There was another shady ass vendor on here a few years back dicking people over left and right as well. Nothing was done until people actually won civil judgements against the asswipe.
Wow!! did not know that one, good to know.
Sharkonwheels 07-08-2009, 05:34 PM And as for the petition, I did start one, and the voice of the little guy was silenced thanks to the execs. I'm not going to post up the link to that petition becasue I was warned by ReignSS to stop. So I asked for my member fees back because this site obviously dosn't support the members, just the vendors. I'll spend my money on Ontario Cobalt Club member fees because they listen to their members, and kicked rebel off as a supporting vendor because of it.
Basically why I haven't upgraded to Premium.
There's a FEW Premium paying members that got dicked by Rebel, and noone does anything. They just let the css members continue to get screwed, and if you say anything, they wanna ban you.
Kinda' sucks, but hey, I put the money elsewhere.
T
07MetallicSC 07-08-2009, 06:37 PM its why I didnt upgrade to premo either. if im paying the money to help support the sight i should be able to say what i want, heck i should anyway, isnt freedom of speech one of the amendments? lol read my sig to think what i care of the mods here
alleycat58 07-08-2009, 07:26 PM Basically why I haven't upgraded to Premium.
There's a FEW Premium paying members that got dicked by Rebel, and noone does anything. They just let the css members continue to get screwed, and if you say anything, they wanna ban you.
Kinda' sucks, but hey, I put the money elsewhere.
T
It all comes down to who pays more money and the vendors win. Doesn't matter who gets screwed, who's right, who's wrong, money talks.
Red07Coupe 07-08-2009, 08:08 PM It all comes down to who pays more money and the vendors win. Doesn't matter who gets screwed, who's right, who's wrong, money talks.
:#one:
sneaky 07-09-2009, 12:08 AM think with all the money this site rakes in that they would have a better hosting company, equipment and database software that doesn't take a huge dump every 4 hrs in the day. I couldn't even post this two minutes ago because of a "database error".
Red hat linux + apache = t3h fail
most likey a non-load balanced single server doing all the work.
07MetallicSC 07-09-2009, 12:25 AM yeah its getting pretty bad
distillion 08-11-2009, 11:11 AM i know why rebel didnt renew...
and for the record, Rebel is not allowed to sell anything on my site.. ever.
Mase is still listed as a forum member, and even by some strange act of god you decide to sign up again as a vendor, ill take your money and send you on your way, give you a taste of your own medicine.
peace.
HiSpdPursuit 08-11-2009, 02:32 PM for the love of fuck people...WHY DONT YOU PEOPLE LEARN! its not like its not common fucking knowledge that this douche bag is a hack. you guys are honestly getting what you deserve if you get burned by this guy.
...ive tried to think of a way to really emphasize the stupidity of all of this but no amount of FAIL, EPIC FAIL, LOLcat, etc...pics on the internet could describe this situation anymore. but i can tell you one thing...its CHALK full of...
http://www.delawareliberal.net/wp-content/uploads/2009/07/facepalm.jpg
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