I posted a thread about an hour ago about a blown stock turbo. From then till now my GM dealer contacted me about a question they THOUGHT they answered correctly. LAUNCH CONTROL VOIDS POWERTRAIN WARRANTY!!!!!! My dealer said it doesn't, but they said they called the higher-ups for conformation and turns out IT DOES!!! Here's an exact wording on the voicemail they left me:

"Grant (that's me), **** from Northeast (Chevrolet), I got bad news. My man (the bean counters) called me back, plus he got my other guy to call me that's on vacation (the other bean counter) because like I told you, they don't like to step on eachother's toes (When it comes to authorizing warranty claims). You hit the nail on the head with that Launch Control, IT WILL VOID THE WARRANTY BECAUSE IT SMOKES THE TIRES, AND IT PUTS THE CAR IN HIGH EXTREMES, they say, and it causes problems. So now I'm back at the starting gate, so I'll give you the best price I can, I've got the prices right here, $1,500 for parts plus labor. The money you spent today will be credited to it. (The $409 for the initial diagnostics and the work needed to take my turbo and piping off to look for damage.)Thankyou, and I'm sorry man.

The gentleman that left me this voicemail was by far as helpful as he could have possibly been. I thank him for that.

That's all I can do.


Hey guys. Just to clear up something, the dealer didn't say the Launch Control broke the turbo, neither am I. What the dealer is trying to do is use the condition of my tires as a scapegoat for abuse. When I told them 1) the condition of my tires is my responsibility solely, and 2) The Launch Control that's ON THE CAR FROM THE FACTORY spins the wheels like crazy in 1st, and depending on the ground temp spins the wheels in 2nd, that's when I asked them if Launch Control voids the warranty. They said no, then they called me back and said yes. I'm currently talking to another dealer right now, and there going to verify this claim. But an interesting note, the dealer that looked at my car initially said that my turbo is leaking fluid, fluid as in MOTOR OIL. Now with what I know with turbo's, they need a constant supply to KEEP THE BEARINGS FROM GOING BAD!!!!! Thats exactly whats wrong with my car. But of course I don't expect these ******' retards to make the damn connection. The dealer fully understands that the transmission would have been the first thing to go on my car if I was abusing it, but there finding anyway possible to get out of it because there aren't any turbo's out there for replacement, for one. And two, the rental fee's they would have to cover would be astronomical by the time they fixed it. (This dealer works with Enterprise Car Rental) It's politics.

 

Shitty

 

Or he made a bullshit story up and is gonna pocket all of that.

 

thats bull **** you have a bumper to bumper warrenty the launch control is between the bumpers it is part of the car (that gm built) id fight it . **** the dealerships they all can kiss my ass,,what a bunch of rip offs.

 

GM clearly has stated its covered as they have done 500+ repeated launch's with this with success. Tell him to shove it and you will take your business elsewere where they will not lie.

 

yeah **** that noise.

they built a feature into the car and vid your warrenty when you use it? Hell no. Unless they specifically said IN WRITING before you bought the car that it voided the warrenty, then they have to cover it.

I would pitch a fit if I were you. Threaten law suits. Call the store manager, the general manager, the district manager, keep calling higher until you get someone to stand by the products they sell.

call chevy coperate directly

 

Then what is LC for then just to brag to your buddies you have LC. I think the Dealer is full of ****.

 

Don't forget guys, Nissan pulled the same **** with the GTR. Thanks for the replies guys.

 

X.1000 They are full of ****. the launch control feature is covered under the warranty. Bring it to a new dealer. The turbo has a faulty set of bearings nothing more. Launch control will not even build boost to spool the turbo so that causing the bearings to go out on your turbo is absurd.

 

i think they let the buyer know before hand.

and besides a turbo, on a stock tune, should not blow just from spooling it up on a launch.

 

That is the stupid thing we dont have two step. Launch control does not build boost it is just a neutral rev limiter basically. His turbo did not die from launch control that is for sure.

 

yeah i work for a chevy dealership and the launch control doesnt void your warranty i would call gm customer assistance and tell them what is going on

 

when i bought my car they didnt tell me it had launch control. they said "thats the traction control button. you shouldn't every need to push it" when they were showing me around the car. i only have used it once, and all it did was spin the tires.

 

that dealer is giving you the run around...

Ask for names of the zone managers he spoke to and the case number with GM.

The Launch Control is a documented function of the vehicle, along with the No lift Shifting.

If either of these functions fail in normal operation or cause other parts to fail through there normal operation then there is a defect in the design of the vehicle.

The big difference between what nissan did and what GM has done is that with Nissan, it was basically an easter egg function with the car, and nowhere is it in the vehicles documentation that it exists.

General motors, put the LC and NLS in the owners manual and explained how they operate and how to use them. Thus they are a function of the car, and you cannot be denied warranty simply because you used them.

Now, abuse is an entirely different situation. I dont know your driving habits but I do NOT see a General Motors representative (NOT a dealer) saying what you have posted above. As it is flatly incorrect.

 

i also call bs on LC not being covered. I just cant believe it. x99999 go to anther dealer and/or call GM customer service.

 

Dude, call gm customer assistance like yellow said, the numbers should be in your owners manual. That's retarded, lol... It's a stock feature on your car, how can they use that to deny a warranty claim... How did that even get brought up? Sounds like they were looking for reasons to screw you...

 

hahahahaha thats exactly what my salesman said. "Shouldn't ever need to touch it. It turns off the stability control."

Make sure you don't get Dan Severn from CAC. Otherwise your car will have been raced and had a shift knob break a shifter linkage.

 

I call shenanigans.

 

2 words: Zone Manager.

 

Force your hand with gm, even if it means going to court over it..

 

Yeah, Total BS. When I took mine in for NLS issues they tries to tell me the same bullshit. Until I pulled out the SI number and pushed that in their faces. Then they were all nice and shiney to me. I suggest you call up GM and tell them what's going on. If they agree with the rest of us that specific stealership will be in trouble, and you'll get the best service ever. Ooooooor They'll agree with the stealership in which case I suggest you call a lawyer.

 

That is some bullshit. Either that dealership is trying to take you to the cleaners or GM is looking for an excuse to not clean up a flaw they overlooked.

Don't take that BS take them to court if you have to. NLS is a lot more likely to bust your transmission then Launch Control is to burn out a turbo like that, and they cover the NLS under warranty.

 

I know Bill Duncan of gm performance, he designed the motor of the cobalts and is involved in gm performance parts. This was one of the conversations at the Midwest meet. The traction control button does not void you warranty. NLS is also covered in your warranty, these were two big selling points of the car. I also contacted my dealer were my 09 was bought from and they also said it will not void your warranty. Now on another note, the nissan GT-R35 skyline if you disable the traction system on that car that one will get your warranty voided.

 

The GTR's owner's manual clearly stated that turning ff TC WILL VOID warranty. It is printed in the smallest words you have ever seen in your life lol!

 

Wow OP, I don't know how you haven't gone to that dealership and went on a rampage. How can a standard feature void a ******* warranty?

This is utterly ridiculous. Go there and punch someone in the ****.