Problems/Service/Maintenance Do you have problems with your new 2.0, 2.2, or 2.4L? What kind of service did you have done?

Need to call GM, anyone have contact info?

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Old Aug 22, 2007 | 09:49 AM
  #1  
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Need to call GM, anyone have contact info?

Hear is the deal. A few days ago my clutch went on me. The stock clutch can just not handle the kind of driving I do. I paid extra for a 75k bumper to bumper warnity and I feel its BS that they will not cover my clutch when I only have 8k miles on the car. I would like to personally call GM because the dealers in my area really do not know alot about performance of the cobalt. They did not even know what the hell a stage II GMP kit was. Those are not the kind of people I want working on my car. Anyways, I would like to talk to someone in person and see if I can set something up to get my car fixed. My insurance is paying for a front end alingment since it was hit. I thought that I would give my dealer the work and while its in they could do the warnity work on the clutch. I'm even going to mention about the time attack cobalt and how I would pay the differance in price for the exedy clutch and flywheel. I just think it should be installed for free, I would be willing to pay for the part. Thanks guys.
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Old Aug 22, 2007 | 09:53 AM
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You just said, the clutch cannot handle the driving you do. This is why GM doesnt cover wearable parts. (break pads, clutch, exhaust, etc)

You drive like a maniac, you pay for the new clutch and brake pads..

Any info you want can be found on the GM website.
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Old Aug 22, 2007 | 09:55 AM
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yeah.. they aren't gonna cover a clutch. you need to learn how to drive. i have 26,000 miles on mine, and alot of mid 13 second passes, and my stock clutch is fine.
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Old Aug 22, 2007 | 10:22 AM
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Best Stock 1/4th: 14.241 @ 100.06mph 2.238 60"
Current Best 1/4th: 13.671 @ 107.88mph 2.391 60"
^ Without GMP manifold, DP, Short Throw, Drag Radials


Read what is says in your warranty pamflet about Competition and Racing, and how it effects your warranty.
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Old Aug 22, 2007 | 10:28 AM
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Originally Posted by FuriouS
You just said, the clutch cannot handle the driving you do. This is why GM doesnt cover wearable parts. (break pads, clutch, exhaust, etc)

You drive like a maniac, you pay for the new clutch and brake pads..

Any info you want can be found on the GM website.
Ok, let me rephrase myself. Even if I do go to the track and drive the car hard. I do not do this all the time. I go to the track a few times a year and other then that the car is in the garage or comes out on nice days. The point is, I do know how to drive but the stock clutch was never made to handle the kind of whp I have now. If that is the case I want my cash back for the warnity and **** it. Not even worth what I pay. Matter of fact I think I can cash in the warnity I paid for. The saleman was telling me something about that. hmm guess I did not get the help I wanted from you guys. I'll see how it goes.
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Old Aug 22, 2007 | 10:28 AM
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actually my dealership told me cuz i went in there to tell them that my clutch is slipping they said it would be covered by them, they said if its slipping this early well report it and when it goes out well cover it
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Old Aug 22, 2007 | 10:30 AM
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Originally Posted by blktrax
Best Stock 1/4th: 14.241 @ 100.06mph 2.238 60"
Current Best 1/4th: 13.671 @ 107.88mph 2.391 60"
^ Without GMP manifold, DP, Short Throw, Drag Radials


Read what is says in your warranty pamflet about Competition and Racing, and how it effects your warranty.
Its not like they know that. WTF, since when were people all about these big companies. Take care of your damn costumers.

Originally Posted by 2fastSS
actually my dealership told me cuz i went in there to tell them that my clutch is slipping they said it would be covered by them, they said if its slipping this early well report it and when it goes out well cover it
Yea, its all about what dealer you go to. Thats why I'm going call GM. +rep to you man. If they did it for you there is no reason they should not for me.

Last edited by R&C_rallySS; Aug 22, 2007 at 10:30 AM. Reason: Automerged Doublepost
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Old Aug 22, 2007 | 10:35 AM
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Originally Posted by R&C_rallySS
Its not like they know that. WTF
So you want he dealer to bend over backward and eat the labor cost and you cant even be ethically upfront with what you do with your car.
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Old Aug 22, 2007 | 11:05 AM
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Originally Posted by blktrax
So you want he dealer to bend over backward and eat the labor cost and you cant even be ethically upfront with what you do with your car.
Come on man, I drive a SS supercharged car. It was made as a performance car. Of course it will be driven harder then a normal ecno car. Think about it, 8k miles is real low for things to be breaking. Reguardless if I drive it hard at times. For years the SS name was a performance badge. What the hell do they expect?
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Old Aug 22, 2007 | 11:42 AM
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For the car to be drivin within the confines of the warranty statement. Outside of that you pay to play.
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Old Aug 22, 2007 | 11:50 AM
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Originally Posted by blktrax
So you want he dealer to bend over backward and eat the labor cost and you cant even be ethically upfront with what you do with your car.
yes


Is that really so hard to understand? I completely agree. A car that comes out of the factory with a supercharger gets special treatment. If you expect these SS SC drivers to roll around like they own Geo Metros, you're crazy. The SS badge is not for people who drive like pussies. It's something for proud Chevy owners to cherish and abuse on the streets, and if GM doesn't want to respect their own Super Sport performance mobiles, then they need to revoke the badge altogether. SS cars are powerful compared to their counterparts, and that usually means that they will go through more abuse. They must be built stronger and better and when parts start failing so quickly, then they need to be replaced. No clutch should go out that fast. GM should replace it. Do I want GM to bend over backwards for their economy car flagship? **** yeah—I want them to respect their own SS badge and treat it with the same respect we show for any Cobalt SS on this site. To not respect their own prized SS cars is blasphemous to anyone who ever loved their Chevrolet.
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Old Aug 22, 2007 | 11:52 AM
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Originally Posted by R&C_rallySS
Hear is the deal. A few days ago my clutch went on me. The stock clutch can just not handle the kind of driving I do. I paid extra for a 75k bumper to bumper warnity and I feel its BS that they will not cover my clutch when I only have 8k miles on the car. I would like to personally call GM because the dealers in my area really do not know alot about performance of the cobalt. They did not even know what the hell a stage II GMP kit was. Those are not the kind of people I want working on my car. Anyways, I would like to talk to someone in person and see if I can set something up to get my car fixed. My insurance is paying for a front end alingment since it was hit. I thought that I would give my dealer the work and while its in they could do the warnity work on the clutch. I'm even going to mention about the time attack cobalt and how I would pay the differance in price for the exedy clutch and flywheel. I just think it should be installed for free, I would be willing to pay for the part. Thanks guys.
I doubt that they will install another make of clutch. Each dealer is different but most prefer to install their products but it doesn't hurt to ask. Good luck.
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Old Aug 22, 2007 | 12:06 PM
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Originally Posted by The_Blur
yes


Is that really so hard to understand? I completely agree. A car that comes out of the factory with a supercharger gets special treatment. If you expect these SS SC drivers to roll around like they own Geo Metros, you're crazy. The SS badge is not for people who drive like pussies. It's something for proud Chevy owners to cherish and abuse on the streets, and if GM doesn't want to respect their own Super Sport performance mobiles, then they need to revoke the badge altogether. SS cars are powerful compared to their counterparts, and that usually means that they will go through more abuse. They must be built stronger and better and when parts start failing so quickly, then they need to be replaced. No clutch should go out that fast. GM should replace it. Do I want GM to bend over backwards for their economy car flagship? **** yeah—I want them to respect their own SS badge and treat it with the same respect we show for any Cobalt SS on this site. To not respect their own prized SS cars is blasphemous to anyone who ever loved their Chevrolet.
AHAHAHAHAHA

I need to go dump a cup of coffee in my lap to get a million dollars.

Oh wait limits of liability and someone already did that.


The dealer is Independent, Just cause they sell GM products they are not GM and can choose to do whatever they want. They only have to hold to the policy set by GM.

It's like a bunch of children with broken toys. WHAAAAA I broke it I want another one free. Ok sure billy... oh wait whats this.. oh i modified it... well billy thats why it broke... ohhhh....
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Old Aug 22, 2007 | 12:49 PM
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Originally Posted by blktrax
AHAHAHAHAHA

I need to go dump a cup of coffee in my lap to get a million dollars.

Oh wait limits of liability and someone already did that.


The dealer is Independent, Just cause they sell GM products they are not GM and can choose to do whatever they want. They only have to hold to the policy set by GM.

It's like a bunch of children with broken toys. WHAAAAA I broke it I want another one free. Ok sure billy... oh wait whats this.. oh i modified it... well billy thats why it broke... ohhhh....
You sarcasm is much appreciated.

I'm not saying that he should get another clutch no questions asked. I'm saying that GM dealers should take performance cars seriously. If a car comes out of the dealership good and comes back in 8000 miles with a bad clutch, then they should at least examine it. That's a very short life for a clutch. I don't think examining the problem is so much to ask. The way it sounds, the clutch might have been faulty from the start since so many other members do not have this problem but drive their cars just as hard.

And yes, GM dealers are responsible to GM for their products. If you have a serious problem going to the dealer, try going to a GM Goodwrench shop and seeing what they say.
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Old Aug 22, 2007 | 01:44 PM
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Here's an insert from the Service Policies & Procedures Manual. ARTICLE 1.2.1 Page 1 section "b" "Adjustments and Wear Items". It states that wear items are warrantied between 500 and 7500 miles.

WARRANTY COVERAGE GUIDELINES
1.2.1 ITEMS COVERED BY WARRANTY
The language of each of the warranties in Article 1.1 and as shown in the Warranty and Owner Assistance
Information booklet defines what is covered under warranty. The following policies and procedures
apply:
a. 2006-2007 Light Duty Truck GM Diesel Engine Warranty Coverage
1. For 2006 Diesel Engines and prior years (6.5 or 6.6 Duramax) the coverage is for
5 years/100,000 miles, whichever comes first, subject to a $100 deductible after the
3 year/36,000 miles bumper to bumper vehicle coverage expires
2. For 2007 Diesel Engines (6.6 Duramax) the coverage is 5 years/100,000 miles, whichever
comes first, with no deductible
b. Adjustments and Wear Items
1. GM Passenger Cars and Light Duty Trucks (excluding Saab MODEL YEARS 2006 AND
PRIOR)
Adjustments needed on passenger cars and light duty trucks to correct defects in
material or workmanship are covered under the bumper-to-bumper coverage except
for wheel alignment/balance which is covered after 500 miles and before 7500 miles
only.
2. Saab Passenger Cars and Light Duty Trucks (Adjustments and Wear Items) Warranty
coverage for adjustments is limited to 1 year or 16,000 miles, whichever occurs first,
MODEL YEARS 2006 AND PRIOR ONLY. Adjustments are defined as refinements to
original factory fittings and alignments which may become necessary during the normal
break-in period. Some examples of refinements which are covered during the
Adjustments Coverage period are:
• Door/decklid striker plate adjustments
• Wheel balance
• Wheel alignment.
During this period, Saab will replace, if necessary, certain parts based on operation and
driving conditions, which are otherwise normally considered wear and tear. Maintenance
items indicated below are covered within 1 year or 16,000 miles, whichever occurs first,
MODEL YEARS 2006 AND PRIOR ONLY
• Wiper Blades
• Drive Belts
• Brake pads
• Brake rotors (warranty coverage continues throughout the New Vehicle Warranty for
defects only, claim under coverage code 01).
• Clutch Discs
Wear items are consumed at varying rates and should be replaced as needed; they are
considered owner responsibility after the adjustment period.
3. Medium Duty Trucks
Adjustments needed on medium duty trucks are covered for 2 years/unlimited miles.
General Motors Service Policies and Procedures
1/07
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Old Aug 22, 2007 | 01:51 PM
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I love how theres people on here who act like they arent ever hard on their cars it makes me laugh...
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Old Aug 22, 2007 | 01:55 PM
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My wife has an 02 elantra with 88k miles on it and stock clutch. Shes a girl and made the stock one last.
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Old Aug 22, 2007 | 02:06 PM
  #18  
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Im pretty hard on my car. The stock clutch has lasted 40,000 mile so far. I take it to the track about 6 nights a year. I like to sprint from stop light to stop light. The clutch is a little tricky in the car and you have to get a feel for it.

As far taking it to the track with radials on it and expecting the clutch to hold up... That's kinda silly. If you are going to run at the track with radials on it, might as well spend the money on support mods for it....like a clutch. And some would recomend new drive shafts too...

You'll notice your extended warrenty is not from GM. But from a warrenty company. Maybe you can contact them and see if there is anything they can do for you? Other than that try another dealer. But dont get your hopes up.
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Old Aug 22, 2007 | 02:32 PM
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Originally Posted by Evilfrog
Im pretty hard on my car. The stock clutch has lasted 40,000 mile so far. I take it to the track about 6 nights a year. I like to sprint from stop light to stop light. The clutch is a little tricky in the car and you have to get a feel for it.

As far taking it to the track with radials on it and expecting the clutch to hold up... That's kinda silly. If you are going to run at the track with radials on it, might as well spend the money on support mods for it....like a clutch. And some would recomend new drive shafts too...

You'll notice your extended warrenty is not from GM. But from a warrenty company. Maybe you can contact them and see if there is anything they can do for you? Other than that try another dealer. But dont get your hopes up.
If you look at my sig, I never ran with drag radials on my car. I respect your opinion however learn to read the facts please.
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Old Aug 22, 2007 | 02:36 PM
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We have cars here dynoing 280+whp with stock clutch now for over a year. That includes lots of track times. Stock can handle power.
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Old Aug 22, 2007 | 02:44 PM
  #21  
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Originally Posted by The_Blur
yes


Is that really so hard to understand? I completely agree. A car that comes out of the factory with a supercharger gets special treatment. If you expect these SS SC drivers to roll around like they own Geo Metros, you're crazy. The SS badge is not for people who drive like pussies. It's something for proud Chevy owners to cherish and abuse on the streets, and if GM doesn't want to respect their own Super Sport performance mobiles, then they need to revoke the badge altogether. SS cars are powerful compared to their counterparts, and that usually means that they will go through more abuse. They must be built stronger and better and when parts start failing so quickly, then they need to be replaced. No clutch should go out that fast. GM should replace it. Do I want GM to bend over backwards for their economy car flagship? **** yeah—I want them to respect their own SS badge and treat it with the same respect we show for any Cobalt SS on this site. To not respect their own prized SS cars is blasphemous to anyone who ever loved their Chevrolet.
+rep for you

Originally Posted by WSFrazier
We have cars here dynoing 280+whp with stock clutch now for over a year. That includes lots of track times. Stock can handle power.
Exactly, another reason why it should be covered. It had to be a defective clutch.

Last edited by R&C_rallySS; Aug 22, 2007 at 02:44 PM. Reason: Automerged Doublepost
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Old Aug 22, 2007 | 02:49 PM
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Just admit you want internet approval to go bitch at the dealer cause you car is broken.

If you wanted it covered under warranty then you should have done nothing to it than chage the oil and put fuel in it.

Put it back to stock and get it covered.

Pay for it yourself and put a better clutch in it cause you want to race it.
or
Sell it and quit complaining about people doing their job as their job told to by their management.
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Old Aug 22, 2007 | 02:59 PM
  #23  
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I got my clutch covered by warranty. I bought my car from the dealer with 6500 miles on it. I drove it for 1000 miles 700 of those being on I10 in 5th on cruise control. The clutch went out on me and I got it towed to my dealer. They at first gave me the run around about how its a wear part and that they wont cover it. But I had the car for 2 weeks and I was about to pay $1500 for a new clutch which clearly wasnt my fault. So the service manager insulted me so I went to the General manager of the dealer and talked to him. At first he told me that he would try to get the price down for the labor which was nice but not what I wanted. So threatened him with a lawyer and the next day it was in the shop getting fixed for absolutley nothing. So it is possible for it get covered. So I say why not try to get it covered.
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Old Aug 22, 2007 | 03:09 PM
  #24  
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Like said, the clutch being covered is from dealer to dealer.

But I agree that just because you own a "performance car" doesn't mean that they should make special privelidges for you. EVO owners are known for switching out clutches...is mitsuibshi bending over backwards even though they paid 30k+ for their cars? Nope.

My car (06 Eclipse GT) is stock and if I have a issue with my clutch, I'd see if they'd do warranty work...if they say no, then I'll be forced to fork up the money. 30k miles so far
and going strong.
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Old Aug 22, 2007 | 06:50 PM
  #25  
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Yea, I see what your saying. I called GM and it looks like it will be covered. Not 100% sure yet but there was a report that my clutch was slipping from brand new off the lot. I'm almost positive it is a defective clutch. Going to buy axles since the clutch/flywheel is getting replaced. Going to go with the exedy since most say its awesome. Just end up paying the differance or if not I'll just do it myself. exedy clutch/flywheel, axles, and drag radials = badass launch time!
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