I'm starting to get pissed. I dropped my car off yesterday to fix a noisy passenger side CV and a crankshaft position sensor. Also, I asked them to look at the intercooler that was CONSTANTLY empty (already tried to bleed it, just keeps disappearing with no sign of leaks). The called me today and said that they can tell that I hit something...I did...like a year ago. Was the retread off a semi tire. The A/C evap in front is slightly bent in...I dont care about that...air blows cold. They said the intercooler is leaking into the evap...how is that? I found out the didnt even do a pressure check...this is what they THINK is going on. They also said the pump is shot. Big surprise. So they refuse to fix any of that.

Now here's the BS. They claim that the CV is not covered under warranty and neither is the CPS. WTF??? So I get home and pull out my handy booklet about what is and isnt covered under warranty, and guess what? It says that the CV and sensor should both be covered. So they want me to cover the CV out of pocket ($480)...screw that. The only other option I have is to call my insurance company and tell them what happened and where the car is and file a claim. Then pay the 500 deductible and then they'll fix whatever I want.

So what do you guys think? Am I getting the shaft, or what?

 

well with all the lowering and stuff. im not suprized about the cv joint,as you voided the suspension warranty, you changes the geometry of your suspension with the lowering

the smaller pully voids engine warranty so there goes the cps

so honestly i dont blame them, maybe try another place

 

dude if they can obviously see the car was hit with something, thats not their job to fix.
obviously if they see that front end damage, they are also going to assume that the other problems are likely caused by the same incident.
you have to go through your insurance for it.

they arent being ********....thats what most dealerships would say when they can see the car has had some form of accident.

 

go to another dealership first is what I would do...

if they can't fix it, go back to the old dealership and explain to them what you found and then have them give you a solid reason why this does not apply in your situation.

thats what I'd do atleast...

 

They know what I hit...i told them...what i hit could have in no way affected the CV. They didn't say why it wasnt covered...they just said it wasnt covered under the extended warranty...and I have the GMPP Major Guard $0 deductible warranty...

 

return the car to stock and take it to a different stealership and they should fix it

 

Find another dealer. Most dealers will over look stuff to keep your business. I have never had problems with my cars having bigger wheels and springs before. My last car I had several wheel bearings go out and I know why but they fixed it anyway and did not bitch. I knew and they knew that it was from the larger wheels but they didn't mind changing them under warranty because it was something to do. GM even authorized them to go with a "heavier" duty wheel bearing the second time so it wouldn't happen again. It just depends on the people there. Hell the dealer that put on my stage 2 kit encouraged me to put on a smaller pulley for more performance. The service manager just said if it does cause any problems bring the car in and make sure the stage two pulley was in the car just encase GM wanted to send a rep out. I MOST of the time have had good luck with service department because I am a people person and take time to get to know them and talk with them. Good luck.

 

Thanks for the info bro. I've got a pretty good connection at the dealership, but he's on vacation til Monday, so I can get anything pushed thru. If they would fix the axle, I would shell out for the new cooler and pump, plus the CPS. I was planning on getting a Cobra heat exchanger anyway, and I've seen plenty of pumps on eBay (for Cobra's and Lightnings) that I think will work on the 'Balt. Hell, they might even flow a little better I'm going in tomorrow to talk to the Service manager and see what I can get accomplished. I'll let you guys know what happens.

Magnuson-Moss...they have to prove that those things caused the malfunctions...

 

Your insurance will not cover a worn out CV axle. They will only cover things damaged in a collision, not wear items. They also won't cover the sensor unless you can prove that it was damaged in a collision. I deal with insurance companies everyday and they won't go for what you are requesting. You are on your own on this one. Sorry.

I do not understand why you would think that your warranty would cover damages possibly caused by a hit.

 

I understand about the CV...warranty SHOULD cover that. The sensor MAY have been damaged back then, but I would have noticed it a year ago when I hit the tire. I dont want the warranty to cover the A/C evap/condenser or the intercooler. I just want the CV, the sensor, and the water pump for the intercooler fixed. Im not concerned about the condenser or the cooler...

I went back to the dealer yesterday and talked to the service advisor...he said that it wasnt him that was denying me warranty, it was GM. So I called GM and talked to them, and told the guy the whole story and what I wanted to get out of it (CV, sensor, pump) and he said all that IS covered and he doesnt know why they were denying to fix it. So now they are sending an inspector out Monday morning to determine what they will or wont fix.

 

which dealer did you take it to?

 

bill heard in plant city....my buddy Mike (YELLERCOLT) is a tech there, so he can get most of my stuff covered...like when my tensioner went out cuz of my 2.8 pulley and shredded my stage 2 belt, he got it all covered under warranty for me...

he's supposed to look at it Monday when he gets back...

 

that is what i was going to say, as much as you've got on that bitch, you have to have a hook up someplace.

IMO bill heard does a lot just to see how much cash they can juice you for.

 

they told me it would be about 4000 just in parts to fix the car...i did some math myself and can fix it for about 500...

 

yeah, eff that noise

i mean i guess if the HE was damaged, i could see their point, but the rest of that is BS

 

its better than paying my 500 deduc. on insurance and having my insurance go up...plus I would be rockin the cobra heat exchanger...

 

off topic, but do you have any heat soak issues now?

i took a SS/SC for a drive when i bought my car and after about... 10 minutes, it felt like someone cut the cars ***** off... looking at it now, i wonder if something was wrong with that specific car.

 

dude, my car's HE has been empty for some time now...so yeah there is heat soak issues...everytime I put coolant or water in it and drove it, it all disappeared. I've been doing 135 ***** out and got passed by YELLERCOLT like I was sitting still, and we have almost identical mods...

 

you don't think that maybe it's getting ingested into the engine?

 

the pump for the intercooler doesnt work...so me and mike think its sitting in the lines until the manifold heat soaks it to boiling temp and it boils out the overflow...

 

If the car has been lowered they will not cover the axle. Trust me on that. When the inspector sees that the car has been lowered that is probably what they are going to tell you. Don't get me wrong, I hope you get all your stuff covered. I think that would be great for you. I am just saying that I doubt it is going to happen.

 

we shall see...

 

just do what i do, go in to the service manager, whip out your **** and say "if i got you beat, you have to fix it...."

of course, i'm irish, so i end up having to pay for a lot of repairs.

 

LOL... seriously though... bitch enough and a dealership will repair just about anything... they want to keep your business... however do yourself a favor and put it back to resembling stock... and then they shouldn't bitch about it

 

A few things ya have to remember is...

The dealership can deny any warranty. They are independent dealerships. They dont HAVE to work on it if they dont want to.

Dealerships have a certain percentage they have to stay within. If they done quite a few big claims, either GM warranty or extended (GMPP), they can not go over a certain percentage of claims without being audited.

And it all depends on the adjuster that is sent out. Some are pretty cool and will try and help ya out and some are total butt holes. We have quite a few adjusters for both GM and GMPP come here and look at stuff.