Crate Engine Depot service
01-08-2014, 10:23 AM
#1
Crate Engine Depot service
Many of these threads are negative, but not this one. Special shout out to Tom. Here's my story.
So middle of December I'm at a red light and a camaro is taunting me me being the immature guy i am launched when the light turned green. Bad idea as by doing so my clutch went out on me go figure. So I order the Gm clutch upgrade kit off of Toms website and it arrived a little late due to bad weather not due to Tom. Well parts come in and I decide to do the work by myself the following weekend but with it being at my grandpas house and him being retired he decides to try to do it by himself. Go figure he messes up the clutch disk and we have to reorder a new kit. Now its Dec 23 when the order is placed and being that it wasn't processed until Dec 24 I feared the worst that I wouldn't get the parts by Friday in order to finish the job. Tom took it upon himself to personally drop off the parts at UPS and low and behold everything was hete by the 26th. Jobs finished and squints black beauty is back on the road. Tom also sent all the instructions to install. Way to be an awesome vendor will gladly do business again in the future. Keep up the awesome work Tom
So middle of December I'm at a red light and a camaro is taunting me me being the immature guy i am launched when the light turned green. Bad idea as by doing so my clutch went out on me go figure. So I order the Gm clutch upgrade kit off of Toms website and it arrived a little late due to bad weather not due to Tom. Well parts come in and I decide to do the work by myself the following weekend but with it being at my grandpas house and him being retired he decides to try to do it by himself. Go figure he messes up the clutch disk and we have to reorder a new kit. Now its Dec 23 when the order is placed and being that it wasn't processed until Dec 24 I feared the worst that I wouldn't get the parts by Friday in order to finish the job. Tom took it upon himself to personally drop off the parts at UPS and low and behold everything was hete by the 26th. Jobs finished and squints black beauty is back on the road. Tom also sent all the instructions to install. Way to be an awesome vendor will gladly do business again in the future. Keep up the awesome work Tom
01-08-2014, 11:05 AM
#6
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01-15-2014, 10:45 PM
#10
toms always a very good guy... im surprised to hear that you saw negative reviews.
its possible....everyones so quick on the trigger to make a bad review but even if you offer a small incentive most people dont take time to leave good ones.
its possible....everyones so quick on the trigger to make a bad review but even if you offer a small incentive most people dont take time to leave good ones.
Last edited by Omiotek; 01-16-2014 at 10:19 AM.
01-16-2014, 07:24 AM
#12
Tom is awesome.
I placed an order for some upgrade parts and he called me maybe an hour later. He was packing my order and the quantities I ordered seemed strange to him. His call was actually to tell me I ordered too many parts to do the job on my car. I was surprised he called because he thought I bought oo much! (I am doing two cars though).
It is just awesome he cares enough about his customers to make sure they get exactly what they need.
I placed an order for some upgrade parts and he called me maybe an hour later. He was packing my order and the quantities I ordered seemed strange to him. His call was actually to tell me I ordered too many parts to do the job on my car. I was surprised he called because he thought I bought oo much! (I am doing two cars though).
It is just awesome he cares enough about his customers to make sure they get exactly what they need.
01-17-2014, 08:43 AM
#13
Thats it, for you riceburner I will take an extra 10% off of anything you order today.
Thanks to everyone else for the kind words, we try, we can't always be the cheapest but we do our best to be as competitive as possible. We are looking into some new ideas here for 2014.
As our cars are getting older, I will be adding more items to the website, for one we just added all the weatherstrips, if yours are starting to dry rot we can get them for you:
Weather Strip Link
If there are other items you can think of just drop me an email and I will be happy to research them and get them on the site if they are not already there.
Thanks to everyone else for the kind words, we try, we can't always be the cheapest but we do our best to be as competitive as possible. We are looking into some new ideas here for 2014.
As our cars are getting older, I will be adding more items to the website, for one we just added all the weatherstrips, if yours are starting to dry rot we can get them for you:
Weather Strip Link
If there are other items you can think of just drop me an email and I will be happy to research them and get them on the site if they are not already there.
01-17-2014, 09:04 AM
#15
Thats it, for you riceburner I will take an extra 10% off of anything you order today.
Thanks to everyone else for the kind words, we try, we can't always be the cheapest but we do our best to be as competitive as possible. We are looking into some new ideas here for 2014.
As our cars are getting older, I will be adding more items to the website, for one we just added all the weatherstrips, if yours are starting to dry rot we can get them for you:
Weather Strip Link
If there are other items you can think of just drop me an email and I will be happy to research them and get them on the site if they are not already there.
Thanks to everyone else for the kind words, we try, we can't always be the cheapest but we do our best to be as competitive as possible. We are looking into some new ideas here for 2014.
As our cars are getting older, I will be adding more items to the website, for one we just added all the weatherstrips, if yours are starting to dry rot we can get them for you:
Weather Strip Link
If there are other items you can think of just drop me an email and I will be happy to research them and get them on the site if they are not already there.
Fawk, I spend more on genuine gm parts than prob most do on this sight.
Thanks a lot Tom!!!
