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Over The Top Performance Over The Top Performance is a supporting vendor.
Contacts: fast98 ; lsjwannabe

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Old 11-05-2010, 07:30 PM   #1
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Thumbs down OTTP not shipping my Intake

Well I order my 3" intake on JUNE 15th and still have not received it. I have phoned them numerous time and talked to josh and Sean, e-mailed them, PM'ed them... everything and they still wont ship my product. What do you guys figure I should do? Their company is horrible.... I posted this here because the intake is for an ss/sc and am wondering if anyone else is have the same problem?
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Old 11-05-2010, 07:43 PM   #2
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what exactly does phoning someone entail. lmao.
never had a problem with them they always let me know what's up if an order is gonna be delayed and whatnot. since july, idk about that one.
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Old 11-05-2010, 07:45 PM   #3
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Contacting OTTP
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Old 11-05-2010, 08:05 PM   #4
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Yeh I order it on June 15th and they said it was delayed cause they didn't have all the material and it has been thing after thing after thing. They were going to refund me then said no after organizing everything to do that. then they said it was shipped 6 weeks ago but couldn't provide me with a shipping number. I have phoned them and inquired and they say oh you up next and well 5 month later it still nothing.
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Old 11-05-2010, 08:15 PM   #5
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I say cancel your order and get the fujita 3" intake
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Old 11-05-2010, 08:38 PM   #6
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OTTP, no way man, someone better lock this! LOL.
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Old 11-05-2010, 08:45 PM   #7
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Buddy of mine is waiting on his Stage 2 tune for about a week now. I would like to load this tune so the guy can enjoy his car. Would be interesting to see how quick it is compared to mine. Last time i was GM2 vs OTTP i lost. So looking for a rematch.

And another note, OTTP has really taken care of me since i started ordering parts from them and so has ZZP. Orders placed from these two vendors get me my product in less than 4 day each time.
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Old 11-05-2010, 08:46 PM   #8
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i ordered ottp throttle body spacer taped for meth got it 4 days latter.. sorry bout your luck man
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Old 11-06-2010, 04:32 AM   #9
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Any advise of what I should do? I think I going to talk to them in person one more time and then report them
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Old 11-06-2010, 04:39 AM   #10
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get in their ****!!!!!! call them, email them, call them, email them, pm them,email them, call them, pm them, email them, call them, etc....
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Old 11-06-2010, 12:04 PM   #11
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Cancel the order. Go order a different 3". I have had similar problems with them.

If they try to charge you a re stocking or cancelation fee just do a charge back, you get all you money back that way.
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Old 11-06-2010, 12:32 PM   #12
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Quote:
Originally Posted by Glowbalt View Post
get in their ****!!!!!! call them, email them, call them, email them, pm them,email them, call them, pm them, email them, call them, etc....
^^^^ This. Found this to be the most effective way to get ahold of them. Bug them to no return.
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Old 11-06-2010, 12:45 PM   #13
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Ha...Yea...good dudes but things fall through the cracks. I gave up on my sway bar (bought Oct of last year...) and bought form John direct. I have a "store credit" but no way to prove it and dont want to act like a dick about it.
Like others said. Blow up there phone and email until it gets fixed
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Old 11-06-2010, 12:46 PM   #14
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And sorry, this whole locking a thread due to bashing a vendor is bullshit. If somebody is not doing there job or doing people wrong than the community has a right to know. Vendor should be responsible for there rep.
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Old 11-06-2010, 12:52 PM   #15
Got Bewst?

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Quote:
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And sorry, this whole locking a thread due to bashing a vendor is bullshit. If somebody is not doing there job or doing people wrong than the community has a right to know. Vendor should be responsible for there rep.
It just has to be kept clean and i agree it shouldn't be locked. Hopefully they read what their customers have to say in a non bashing matter and they will learn from it making them a better company.
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Old 11-06-2010, 12:52 PM   #16
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Quote:
Originally Posted by krazycobalt View Post
Well I order my 3" intake on JUNE 15th and still have not received it. I have phoned them numerous time and talked to josh and Sean, e-mailed them, PM'ed them... everything and they still wont ship my product. What do you guys figure I should do? Their company is horrible.... I posted this here because the intake is for an ss/sc and am wondering if anyone else is have the same problem?
1 OTTP Option B Kit
+ OTTP Option B Brackets


1 OTTP Stainless 3" Cold Air Intake
+ Intake Finish: Natural
+ Meth Tap: Yes
+ K&N Filter With Hydro-Shield: Yes
+ Throttle Body Coupler Size: Straight 3" (For Stock TB)


Payment Status: Paid

This order has been processed

Date Processed: 6/11/2010


I win buddy
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Old 11-06-2010, 01:24 PM   #17
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Quote:
Originally Posted by RooTBeeR View Post
1 OTTP Option B Kit
+ OTTP Option B Brackets


1 OTTP Stainless 3" Cold Air Intake
+ Intake Finish: Natural
+ Meth Tap: Yes
+ K&N Filter With Hydro-Shield: Yes
+ Throttle Body Coupler Size: Straight 3" (For Stock TB)


Payment Status: Paid

This order has been processed

Date Processed: 6/11/2010


I win buddy
Wow... And you're still laughing about it haha
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Old 11-06-2010, 01:28 PM   #18
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Wow thats shitty service
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Old 11-06-2010, 01:29 PM   #19
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yup, not much else i can do at this point. im in the same boat as him.
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Old 11-06-2010, 01:37 PM   #20
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I'll say it once and I'll say it again, Go ZZP, the UPS guy is knocking at your door with your part before you click confirm order
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Old 11-06-2010, 01:46 PM   #21
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OTTP Use to be really good about everything, fast about it, if there was a prob of some sort, they'd take care of quickly
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Old 11-06-2010, 01:53 PM   #22
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Dang...
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Old 11-06-2010, 02:08 PM   #23
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hmm well I was looking at a long tube header from them, but as much as I want one......
well I want one, and after year or so of reading posts like this, I would be too afraid I would pay for it, and would never get it, and in my opinion I would rather go with something else then risk getting nothing.

But that's just my opinion and this thread has helped seal the deal so to say.

I do agree with an above post that a vendor should be responsible for there own rep.
If you do people wrong they are going to talk...they should talk so other people can make an educated decision as to whether or not they should do business with them.
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Old 11-06-2010, 02:08 PM   #24
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I'm going zzp from now on. I ordered my pulley system on the 12th, didnt get confirmation till the 19th, it said shipped on 20th via First Class. took at least 18 days to get to me, and no it's not because of Hawaii. smh. and that's with me bugging the crap out of them. GL man
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Old 11-06-2010, 02:20 PM   #25
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Yikes... I had great service when I ordered from them... I got my shocks, struts and springs... Hmmmm.. they were great about it and answered every phone call and email.
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Old 11-06-2010, 02:20 PM
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