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Power Steering failed after warranty work

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Old 09-09-2010, 09:41 PM
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Power Steering failed after warranty work

I had my car taken in for the power steering recall about 6-8 weeks ago. They fixed it for free which was cool, but now my car has had the same symptoms of the recall. "power steering" message from the DIC and Loss of power steering.

Anyone have that happen after the recall work has been performed? IF so should i take it in or will they charge me since it would be the second time.
Old 09-09-2010, 10:06 PM
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Of course they fixed it for free. That's what a recall is.

If its still not working take it back. They would likely do it again since its a new part.
Old 09-09-2010, 10:20 PM
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They have to fix it again, its a recall
Old 09-09-2010, 10:21 PM
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Cool. I will give them a call , what a drag though. bringing the car in to fix a previously fixed recall problem
Old 09-10-2010, 07:52 AM
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Do you guys know what they do when they replace the motor? Do they remove the whole steering column, or just the motor itself? I ask, because my interceptor is mounted on my steering column housing, and I would really hate to have to remove it for the recall.
Old 09-10-2010, 08:12 AM
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Just the motor, some techs have gotten so good at it they can replace it in about 10 minutes.
Old 09-10-2010, 08:21 AM
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sounds like ignition switch
Old 09-10-2010, 08:24 AM
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Originally Posted by army_greywolf
Just the motor, some techs have gotten so good at it they can replace it in about 10 minutes.
Good to know .... thanks.
Old 09-10-2010, 08:25 AM
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I got my power steering recall done recently too. Now when I turn my wheel, there's a ratcheting sound. Any idea what it might be? I'm thinking of taking it back in.
Old 09-10-2010, 08:25 AM
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Originally Posted by army_greywolf
Just the motor, some techs have gotten so good at it they can replace it in about 10 minutes.
When I replaced mine before the recall it took me 10 minutes and I didn't know what I was doing. I would sure hope a tech good do it as fast as I could.
Old 09-10-2010, 11:24 AM
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Well, Called them today. Lady on the phone claims that they will look at it monday and if they find something that is related to the work they did I would not have to pay.

Dealers, never a good time really. I wonder what the odds of them "finding" something that they didnt work on and making me pay $ for that.
Old 09-10-2010, 11:28 AM
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call other dealers and see what they say, im thinking that dealer is going to screw you
Old 09-10-2010, 11:33 AM
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yeah unfortunatly she didnt sound educated enough about the recall issue

Last edited by killianss; 09-10-2010 at 11:52 AM.
Old 09-10-2010, 11:40 AM
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i went thru sorta the same thing when i went in for the recall. they tried to give me a bullshit story that i have to wait a month for the parts to come in cus nobody in houston texas had them., i went to a different dealership that same day and they had parts and fix me up in 20 mins.
Old 09-10-2010, 11:52 AM
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Waiting for a phone call back from another dealer. Let them know the situation, hopefully they are like " sure we can do that again if its doing the same thing"
Old 09-10-2010, 12:01 PM
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I will be very disappointed if they don't warranty their craftsmanship.
Old 09-10-2010, 12:30 PM
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Originally Posted by Mindrot
I will be very disappointed if they don't warranty their craftsmanship.
I'll be very disappointed if my powersteering craps out after they replace my existing motor. I thought the new motors were revised
Old 09-10-2010, 02:15 PM
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Originally Posted by Staged07SS
I'll be very disappointed if my powersteering craps out after they replace my existing motor. I thought the new motors were revised
Same here, I will let you what happens.
Old 09-13-2010, 03:38 PM
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Well braught it in, first she says that my car doesn't qualify for the recall by the vin, so i say i have a letter from gm with vin on it. Then she says that they can't reproduce it, so now i am going to get th
e car.with no work done to it.
Old 09-13-2010, 03:54 PM
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It would be extremely hard for the dealership to f-up the repair. Two screws and the knee bolster comes out. Then two bolts and the motor comes out. The only way they could mess this up is to forget to plug the motor in, pinched the wires during install, or didnt torque the bolts correctly. There are some checks they are supposed to do to the new motor before installing. Most likely its a defective part or you have another issue. If they did mess it up i would not take it back to them ever again, because its about the simplest repair on the vehicle. Check your steering fuse and make sure its not blown. I did the recall on my car and had absolutly no issues. Im doing another one on my friends balt tonight, ill post if i have any issue with it.
Old 09-13-2010, 08:50 PM
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Originally Posted by FRSTGRDEDROPOUT
It would be extremely hard for the dealership to f-up the repair. Two screws and the knee bolster comes out. Then two bolts and the motor comes out. The only way they could mess this up is to forget to plug the motor in, pinched the wires during install, or didnt torque the bolts correctly. There are some checks they are supposed to do to the new motor before installing. Most likely its a defective part or you have another issue. If they did mess it up i would not take it back to them ever again, because its about the simplest repair on the vehicle. Check your steering fuse and make sure its not blown. I did the recall on my car and had absolutly no issues. Im doing another one on my friends balt tonight, ill post if i have any issue with it.
Nice although the wierd part about mine is that it worked for about 6-8 weeks. I tried to explain to the lady there that it is doing the same exact thing that is said in the recall letter sent out.

The issue comes and goes. The power steering light comes on and is off the DIC within 5 seconds. Then all is back to normal.

And when i went to the dealer and had the issue fixed per the recall the first time, there was no talk about not being able to reproduce the issue. The light was off! Same exact situation.

Oh well needless to say i will not be going back to that dealership again ever for anything.
Old 09-13-2010, 09:08 PM
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Originally Posted by Mindrot
I will be very disappointed if they don't warranty their craftsmanship.
im having my window weatherstripping replaced because a tech half peeled it off and put it back on all fucked up. and he didnt have to touch it in the first place. lol some people are just r tarted.
Old 09-13-2010, 09:21 PM
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There are four or five different power steering motors you could have got. Some require aditional procedures before installing. Some are ready out of the box. Maybe the tech didnt do the extra procedures. It involves adding lock tight to the motor.
Old 09-22-2010, 09:44 AM
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My '05 Cobalt base coupe also had no steering problem until I took it in for the recall in June. After it started having problems I went back and had them replace the electric motor again. That made it worse. I then left it with them for three LONG days and they found nothing, it wouldn't act up for them. Now when it's acting up I just continue to drive it with no assist. Since another thread has a new 2010 Cobalt failing, GM better be working like mad to find a solution.
Old 09-22-2010, 02:26 PM
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I'm going this afternoon.

I hope the new motor doesnt crap out like it has for some of you guys.

It really makes no sense to install a new power steering motor that has the same potential issues as the original.


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