Alright im out 375$ YAY Gravana
Alright im out 375$ YAY Gravana
So i bought there sedan trunk off the sema car. Looked 100% as described. Went to install it, dosnt even fit. Its aligned perfectly but the holes for the latch wernt even drilled, when i drilled them the latch dosent even fit all the way so when i try and close it it wont latch up...I have no idea how they had it on there sema car if they never drilled any holes...wow. Im out 375$.
Oh and the 3rd breaklight dosent fit...it goes in but no where near flush like oem...any rain and my car is a pool.
Oh and the 3rd breaklight dosent fit...it goes in but no where near flush like oem...any rain and my car is a pool.
Last edited by mkulrey13; Jul 15, 2008 at 02:11 PM. Reason: Automerged Doublepost
They jsut keep saying provide pics. I do not have the time to go and dismantle my whole trunk and swap it and reinstall everything just for it to not fit and un install and do it over. I do not have a shop nor the skills to re-work CF. They had it closed on there sedan...so this may be a different trunk that dosnt fit and they knew that i dunno im extremely pissed off...
New Member
Joined: 03-17-06
Posts: 47
Likes: 0
From: Santa Clarita, CA
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
Senior Member
Joined: 04-29-06
Posts: 2,977
Likes: 0
From: Mulberry, Florida
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
Senior Member
Joined: 03-13-07
Posts: 7,520
Likes: 0
From: North Carolina
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
I was told i am unable to return it without pics. As said before I DO NOT HAVE THE TIME to install and uninstall stuff twice as i work many hours. All ive asked for for money back and ill return it eating the shipping..now i make it public and all is well..go figure.
Unture...never recieved any of this..unless it was sent in the last 5 mins after i logged on. I make a thread, and now they say its ok to ship back...
Never once was i told about trimming, i have been nothing but honest with this whole thing. I purchased this as it was advertised to have been installed on the sema car...stupid me for thinking you guys would litterly install it by drilling the holes for the latch and breaklight instead of just haveing it rest on the back of the car......
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
Never once was i told about trimming, i have been nothing but honest with this whole thing. I purchased this as it was advertised to have been installed on the sema car...stupid me for thinking you guys would litterly install it by drilling the holes for the latch and breaklight instead of just haveing it rest on the back of the car......
Last edited by mkulrey13; Jul 17, 2008 at 12:14 PM. Reason: Automerged Doublepost
I wasnt given the option till now when he notices the thread...
People know me on here..never done anything "Fishy"
Nope.
People know me on here..never done anything "Fishy"
Nope.
Last edited by mkulrey13; Jul 17, 2008 at 12:15 PM. Reason: Automerged Doublepost
New Member
Joined: 03-17-06
Posts: 47
Likes: 0
From: Santa Clarita, CA
Sent: Wed 7/16/2008 10:11 AM
Please send the trunk back to the address below. Make sure it is fully insured and packaged well as you are still responsible for the trunk until we inspect it and it is in saleable condition. You will want to use a carrier like UPS or FedEx for their insurance and traceability.
Gravana, INC.
21182 Centre Pointe Pkwy Ste 110
Santa Clarita, CA 91350
661-259-8610
Thanks,
Chad
Please send the trunk back to the address below. Make sure it is fully insured and packaged well as you are still responsible for the trunk until we inspect it and it is in saleable condition. You will want to use a carrier like UPS or FedEx for their insurance and traceability.
Gravana, INC.
21182 Centre Pointe Pkwy Ste 110
Santa Clarita, CA 91350
661-259-8610
Thanks,
Chad
You bought the trunk off our ebay site and before you purchased it professional installation was suggested to you. We have sold enough of these trunks with literally 0 complaints that we did ask for pictures, multiple times, to assist you in installation, we even offered to help find you some one local that could do it. When you asked us to return it we agreed and responded with the address to ship it back to and some helpful suggestions for shipping. We aren't charging a restocking fee either.
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
BTW I'm pretty sure you were told, in advance, that trimming for the latch, lights, etc was necessary. Because I didn't personally tell you this I'm not 100% sure.
You were totally uncooperative on your end and we are still not hassling you about returning it.
What more do you want?
Chad
You were sent the email to return it LONG before I saw this post. You were never denied a return on the basis of not providing pics. As there wasn't a fitment issue you were never asked to reinstall the trunk. Simple pics of the issues only you have had were asked for.
New Member
Joined: 03-17-06
Posts: 47
Likes: 0
From: Santa Clarita, CA
Thanks man, I do my best here and I feel I've really changed the direction Gravana is going. This is no knock to the OP, as we have reached a resolution, but you can't please 100% of the people 100% of the time and still stay in business for very long.
Im not hating on gravana either...When the time comes i will be ordering my seats from them. Just upset i ddint get what was described.
Notice how much thinner stock trunk is? This is the reason the latch will not fit on the CF as its WAY to think and would cost more then its worth to fix this flaw. Its the same for the break light.. Also all the marks on the CF is the tape residue left over from all the tape they had on the damn thing.
Notice how much thinner stock trunk is? This is the reason the latch will not fit on the CF as its WAY to think and would cost more then its worth to fix this flaw. Its the same for the break light.. Also all the marks on the CF is the tape residue left over from all the tape they had on the damn thing.
Last edited by mkulrey13; Jul 17, 2008 at 05:57 PM. Reason: Automerged Doublepost
