Trifecta tuning still in business?
02-11-2014, 07:03 PM
#5
Are 06 LSs supported now?
I guess I might just be impatient but I've had a ticket open on the forum for a week with no response.
EDIT: They have not always been unresponsive. When I purchased my original tune it was a very quick and great experience.
EDIT #2: My vehicle is not support: 05-10 Chevy Cobalt 2.0, 2.2, 2.4 (05-06 2.2 Not Supported)
I guess I might just be impatient but I've had a ticket open on the forum for a week with no response.
EDIT: They have not always been unresponsive. When I purchased my original tune it was a very quick and great experience.
EDIT #2: My vehicle is not support: 05-10 Chevy Cobalt 2.0, 2.2, 2.4 (05-06 2.2 Not Supported)
Last edited by Mr.N00bLaR; 02-11-2014 at 07:10 PM.
02-24-2014, 01:04 PM
#16
That's what happens when you use a system that only one person can use. He maybe busy with other platforms or he may have given up on cobalts, or maybe he gave it up all together. You had to know at some point in time that you would not be able to tune through him anymore. It might be time to bite the bullet and use a system that can be accessed by by anyone with hpt
02-24-2014, 01:09 PM
#17
That's what happens when you use a system that only one person can use. He maybe busy with other platforms or he may have given up on cobalts, or maybe he gave it up all together. You had to know at some point in time that you would not be able to tune through him anymore. It might be time to bite the bullet and use a system that can be accessed by by anyone with hpt
02-24-2014, 04:21 PM
#19
Who did you buy your tune through?
If you bought from a dealer, I'd first go to them - they can datalog, and simply send it in for an update (if Vince deems that there will be enough changes to warrant an upcharge, he would tell your dealer BEFORE doing the tune).
Their orders are now being orchastrated through WOT Tuning's website;
Popular products
You might get a quicker responce by contacting someone there, as Vince for the past while had been facing at times, a giant workload - he's pioneered many tunes aside from those for our platform...
I hope this helps!
EDIT:
I just looked on WOT's site, and it looks like they're setup for updates - but I didn't click anything.
EDIT 2:
I just noticed this;
Sorry for coming to hte party so late
Last edited by soundjunky; 02-24-2014 at 04:26 PM.
02-24-2014, 04:36 PM
#20
Who did you buy your tune through?
If you bought from a dealer, I'd first go to them - they can datalog, and simply send it in for an update (if Vince deems that there will be enough changes to warrant an upcharge, he would tell your dealer BEFORE doing the tune).
If you bought from a dealer, I'd first go to them - they can datalog, and simply send it in for an update (if Vince deems that there will be enough changes to warrant an upcharge, he would tell your dealer BEFORE doing the tune).
Their orders are now being orchastrated through WOT Tuning's website;
Popular products
You might get a quicker responce by contacting someone there, as Vince for the past while had been facing at times, a giant workload - he's pioneered many tunes aside from those for our platform...
I hope this helps!
Popular products
You might get a quicker responce by contacting someone there, as Vince for the past while had been facing at times, a giant workload - he's pioneered many tunes aside from those for our platform...
I hope this helps!
EDIT:
I just looked on WOT's site, and it looks like they're setup for updates - but I didn't click anything.
I just looked on WOT's site, and it looks like they're setup for updates - but I didn't click anything.
EDIT 2:
I just noticed this;
Sorry for coming to hte party so late
I just noticed this;
Sorry for coming to hte party so late
02-24-2014, 06:52 PM
#21
Why it is anything other than FIFO is irrelevant to me, I have paid.
I bought it from Vince through the old Trifecta ordering system. Now I can't really talk to him, I have to wait to be ignore by Mr. Weller.
You obviously haven't dealt with Trifecta lately.... You can pretty much only be on perpetual ignore with the ticketing system. I've called 2 twice already, no acknowledgement either time.
It doesn't spit a tune out though, you have to wait for as long as they decide it should take for the tune file.
You are indeed late lol.
I bought it from Vince through the old Trifecta ordering system. Now I can't really talk to him, I have to wait to be ignore by Mr. Weller.
You obviously haven't dealt with Trifecta lately.... You can pretty much only be on perpetual ignore with the ticketing system. I've called 2 twice already, no acknowledgement either time.
It doesn't spit a tune out though, you have to wait for as long as they decide it should take for the tune file.
You are indeed late lol.
03-19-2014, 12:07 PM
#23
They dont delete rear o2's anymore. It is up to the end user to delete the codes for this. I know Vince has some big projects on his hands. He is also trying to train other people to use the software and write tunes. I know Steven is officially writing them now. Not sure if he plans on anyone else. Try contacting them at there direct emails. Thats how i get my response when its not working in my favor.
03-19-2014, 08:54 PM
#25
I finally got my deposit back for the e flash cable. I sent it and USPS explained it was delivered on the 5th of March. Sent an email and created a support ticket explaining I hadn't gotten the deposit back yet. No responses..Suddenly after I filed a Paypal claim the money showed up with a reason for the delay.
I emailed Vince in January. This entire transaction (which they never completed my tune request either BTW, traded my cobalt in with a MIL on) took 65 days for simple responses, a simple tune, and more simple responses. This is terrible. I had to make multiple tickets and PM Vince on the forum to get the ball rolling. I wonder if they believe if this is acceptable service? I will never buy from Trifecta tuning again. I will also not recommend them, and if at all possible steer anyone who is interested in a Trifecta tune away from a terrible experience.
I emailed Vince in January. This entire transaction (which they never completed my tune request either BTW, traded my cobalt in with a MIL on) took 65 days for simple responses, a simple tune, and more simple responses. This is terrible. I had to make multiple tickets and PM Vince on the forum to get the ball rolling. I wonder if they believe if this is acceptable service? I will never buy from Trifecta tuning again. I will also not recommend them, and if at all possible steer anyone who is interested in a Trifecta tune away from a terrible experience.