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-   -   Order 5596 (https://www.cobaltss.net/forums/over-top-performance-167/order-5596-a-282158/)

Nois3 07-06-2012 10:12 AM

Order 5596
 
I ordered SS brake lines for the brembo kit on 5/23/2012. I contacted Josh a few times, got responses, but the last response to my PMs was 2 weeks ago. I know there was hold up on the brake lines but its July now, its been 35+ days and I need them. I have my lnf brakes ready to install and my current rear brakes don't work and I gotta go to work as its my DD. They were supposed to be shipped already and I still haven heard about them.

Please, give me a refund or ship them to me asap, I need them urgently.

Thanks

startingline05 07-06-2012 10:14 AM

dont think this is gonna help much, but good luck.

Mr.Tozzi 07-06-2012 10:17 AM

I believe that calling the shop you ordered it from, and ask politely about your parts would help more.

JapEatr 07-06-2012 10:27 AM

funny you mention this ... order 5642 for brake lines for non brembo has not shipped either...must be an FTP backlog

mine was 6/18...

i emailed prior to ordering and got a reply saying if i ordered monday the 18th it would ship wednesday the 20th

Nois3 07-06-2012 11:03 AM

I have read that there is quite a few people that waited but they got their stuff within 3-4 weeks. This is 5+ weeks so I am to a point where I need this part to keep my car running. If I don't hear back I'll have to ask for a refund via paypal or open a dispute (which I don't like doing). I hope its going to get sorted out. I do understand being busy, we all are, but this is taking way too long.

FrossB 07-06-2012 11:06 AM

if you used paypal you may want to file a claim stat...i think you only have like 45 days or something

startingline05 07-06-2012 11:08 AM

Not really smart to say your plans on here so ottp can read it. What they will prob do now is just keep ignoring you so you cant get a refund and they dont lose a sale.

JapEatr 07-06-2012 11:08 AM

keep us posted... i believe the issue is FTP custom makes each set

JapEatr 07-06-2012 01:13 PM

Just got a call from Josh, said the lines are shipping monday. he said FTP just underwent a buyout and having some integration issues with a new production management system (my words, paraphrasing)

i would imagine yours in thae same situation mine is

Josh@ottp 07-06-2012 01:13 PM

This thread makes me laugh. PM and a phone call coming your way. Lines have already shipped btw.

Nois3 07-06-2012 02:09 PM

Got the call and tracking number. All good now.


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