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-   -   Hp tuner not allowing to connect (https://www.cobaltss.net/forums/tuning-131/hp-tuner-not-allowing-connect-326785/)

sS07NA 09-01-2018 07:01 PM
Hp tuner not allowing to connect
 
Long story short 08 lnf with k04r with a previous hptuner tune wont connect with hptuner, bought 2 credits to try to retune for 91 and says its licensed but when we try to write it says it's not a licensed vehicle. Tried uninstalling it, old versions and different tunes and nothing. Thx in advance

ECaulk 09-01-2018 07:10 PM
Contact hptuners support and open a ticket. Could be a software issue.

sS07NA 09-01-2018 07:12 PM
Originally Posted by ECaulk (Post 7697541)
Contact hptuners support and open a ticket. Could be a software issue.
We have been going back and forth with them and nothing

sS07NA 09-01-2018 07:40 PM
Originally Posted by HGT (Post 7697547)
So you downloaded the current tune into HPTuner
Made changes
Tried to upload new tune

That's when it should prompt you to use one of your licenses. Maybe take pics of the screens as you go through the process.
We have tried to buy two credits and use the new mpvi2 and I just got to tune it and it won't let me use it say I have 0 credits when I have 2 credits because I just bought them

ECaulk 09-01-2018 08:41 PM
You have to update your software for the new credits, the application key.

Sharkey 09-01-2018 08:43 PM
so you havent actually assigned the credits to vehicle yet, hp tuners is saying you have no credits?

did you update your licence key in hp tuners with the one they emailed to you? if you did and it still shows 0 credits then its a problem on hp tuners end.

sS07NA 09-01-2018 09:02 PM
Originally Posted by Sharkey (Post 7697557)
so you havent actually assigned the credits to vehicle yet, hp tuners is saying you have no credits?

did you update your licence key in hp tuners with the one they emailed to you? if you did and it still shows 0 credits then its a problem on hp tuners end.
shows the car is licensed but when trying to write on it, it says it isnt

sS07NA 09-01-2018 09:04 PM
Originally Posted by Sharkey (Post 7697557)
so you havent actually assigned the credits to vehicle yet, hp tuners is saying you have no credits?

did you update your licence key in hp tuners with the one they emailed to you? if you did and it still shows 0 credits then its a problem on hp tuners end.
mpvi2 does not have application keys. mpvi1 does and its been updated. yes

Cobalt4209 09-03-2018 05:13 PM
go to help on the far right and click sync and make sure your hp tuners is pugged in with the cord

63 Nova SS 09-04-2018 06:43 AM
How does the new setup work? I was thinking it wasn't working well for Cobalt's yet? What does it gain you over just using a laptop?


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