You guys suck
11-04-2009, 11:29 AM
#26
All I expect when ordering from a company is to be kept informed of my order. I would have been Ok with the back order if I was told my email. I should not have to ask them what the status of my order is. That is what customer service is. I decided to spend my hard earned money with TTR and not one of the other companies. i don't think that is asking too much. If they want to keep their customers happy and keep them coming to them they should have good customer service.
We do this, as we did it for you. This one must have slipped by...
Last edited by TurboTechRacing; 11-04-2009 at 11:29 AM. Reason: Automerged Doublepost
11-05-2009, 01:48 PM
#28
Banned
Join Date: 02-14-08
Location: long island
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I ordered hawk brake pads on the 16th of Oct. I expect to get them pretty quick but they never come. On the 29th of Oct I email them to see whats up and they say they just got them in and I will be receiving them tomorrow because I am so close to them. Now I keep checking the tracking number and my brake pads are sitting in the facility because they are not due for delivery. When they responded back the person had an attitude about why i asking why they did not send an email to let me know they were back ordered. The brake rotors I ordered from R1 Concepts got here quicker and they had to be drilled and shipped from CA. I will definitely not be doing business with Turbo Tech again.
11-05-2009, 03:12 PM
#30
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Join Date: 09-08-07
Location: Kaneohe, HI
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I ordered hawk brake pads on the 16th of Oct. I expect to get them pretty quick but they never come. On the 29th of Oct I email them to see whats up and they say they just got them in and I will be receiving them tomorrow because I am so close to them. Now I keep checking the tracking number and my brake pads are sitting in the facility because they are not due for delivery. When they responded back the person had an attitude about why i asking why they did not send an email to let me know they were back ordered. The brake rotors I ordered from R1 Concepts got here quicker and they had to be drilled and shipped from CA. I will definitely not be doing business with Turbo Tech again.
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