So a few weeks ago, I hit some black ice and slid my SS/TC into a curb. The only real damage was done to the rear axle beam which caused a slight bend in it and it needed to be replaced. I have since had my car in the shop to have the part on order. Now apparently this is an extremely difficult part to order since after contacting GM, they are only aware of one....1!....SS/TC rear axle beam for sale in the country (somewhere down south).

Could this be true? I mean I know its not a common part to order but this seems like a ridiculously low supply.

 

seems right on par to me with how bad GM is doing right now

 

eh there has to be more then one.

 

nope wrong, there does not have to be any at all, it's brand new car, they are not gunna stock up on parts until they start finding out wats breaking on it. Have u not heard about the rear brake fiasco yet?

 

This is going to be the brake pad ordeal all over again...

 

rear brakes are the same as a Saab 9-3 Aero, in stock at NAPA. Reason GM wont buy them to fix your problem, they won't break tradition to have better customer service.

Reason that NAPA doesn't tell you they have the brake pads is that their computers aren't updated yet to know that the part numbers cross reference.

 

well idk people shouldn't brake **** on their cars. I know the op hit black ice. go to a junk yard. i know for a Fact that up here there was 2 SS/TC that were junked.

See think out side the box

 

Yeah I know, I argued that they were available all along since I had mine replaced. People just hear form one place and assume there is a pandemic going on

 

THE REAR AXLE SHOULD BE THE SAME AS THE SCs IM NOT AWARE OF ANY MAJOR Changes to the rear suspension,

sorry for THe caps, my keYboards fuckeD

 

Its not that GM is waiting to find out what the problems are, its that GM HAS NOT PAID THEIR SUPPLIERS!!!!!

 

This doesnt surprise me at all.

My 09 SS/TC has been at a Dealer for 2 weeks waiting for an Actuator for the turbo (no boost). I just got off the phone with GM support and they mentioned that there are 40 of these things on backorder and the fricken supplier can't seem to be able to tell them when the part will be delivered. This means their are 40 other cars out there that are waiting for the same damn part and 40 other owners just as pissed off as I am.

This is complete bs and GM wonders why they have a bad reputation.

I forgot to mention that there is 470 miles on this car. I drove it for 1 week. It sat for 1 week while I was on vacation. Now it has been at the dealer for 2 weeks.

Completely unacceptable.

 

I'd be pissed too ^^

 

It's very annoying....its a great car, but the total lack of replacement parts may have made me think differently before buying it.

 

Yea man. I needed an axle for an LT.. and I got the last one on the east coast....

 

You are damn right.

If I would have thought that GM would pull this type of crap I would have put my downpayment into fixing the drive train of my 200,000 mile Jeep Wrangler and never thought twice about this car. It would have been a hell of alot cheaper too. Don't get me wrong, I like going fast in a straight line and even more so around corners. I like going slow off road also but the vehicle is completely different and each is entertaining in it own way. In the end if doesn't do what it is supposed to do it is completely worthless to me and I certainly don't have this kind of (or any more) money to be spending on cars all the time.

Now I am afraid that when I do get the SS/TC back that it may fail again and they will support the warranty repair in the same **** poor way. I guess I still have lemon laws to fall back on as long as GM is in buisness.

This car is a great idea on paper and it's performance (on paper) exceeds it's cost but if it isn't on the road it isn't worth a dime of its price tag. GM should be ashamed of themselves for this type of support for any of their warranty problems associated with this car, let alone a car that has 470 miles on it.

This is GM's flagship Cobalt (and it wears the Performance Division's badge) and they simply can't/refuse to support it properly when they should be trying like hell to change people's minds about their company.

At my company when the service division can't get the product repaired in a timely manner the sales division takes it in the rear and replaces it. Nobody likes it but it sure as hell keeps the customer happier than I am right now.

The more I think about this the more it pisses me off. Needless to say I am not a happy GM customer and as I have said before this is completely unacceptable. 470 miles and the damn thing has been at the dealer for 2 weeks with no part ETA, WTF!

 

at least it's not the brakes

best of luck

 

Well at least there is enough info on this forum to be able to fix some of the damn problems with the brakes. At the very minumum I will be able to fix them better than GM.

When I get the car back back I'll be damn sure be keeping an eye on brakes not to mention keeping on eye on the apparently cheesy turbo charger tubing.

There really is no excuse for these kind of things.

 

Same stuff here.....My ECM went bad and there wasn't one in the U.S. or Canada......they had to pull one off the line for my car

 

Ive had my car in a few times, some for warranty work.

Ive had the stock intercooler replaced - 2 days. Wheel and hub replaced - 1 day. Front brakes replaced - while I waited. Rear caliper went bad - 1 week (but that was because the boxes were labeled wrong at the wherehouse, once they got that sorted it was less than a day). On the times that I needed to wait on the car, they provided me a full rental, even for problems that I caused. I have been very impressed with the customer service I have gotten so far. When the rear brake mishap happened, the dealer called me every other day to give me an update.

But you arent having warranty problems - you damaged a part that is usually not damaged in a car - Im personally glad GM is focusing more on supplying parts that actually may need replacing, rather than parts that are very very very rarely replaced.

NO car company will replace your car because of an axle YOU damaged. Maybe I misread what you are stating there? Besides, I wouldn't want them to replace my car, Id rather have the one that I have modded fixed then a brand new one.

Heres a question: Have you called GM corporate? I bet you haven't... Try that and see what happens. There is always the possibility your dealership is jerking you around.

 

^^^^^^

My rant was about a busted Actuator for the turbo. The OP has a bent rear axle from an accident. GM is not supplying either part.

This must be GM's commitment to customer service.

I am rethinking the loaner which I initially declined. I may be able to use it against them with the Lemon Laws in my state.

I didn't damage my turbo Actuator, it broke on its own. The OP had an accident and bent his rear axle.

You bet wrong. The next phone call I made after hearing from the dealer that the part was no where to be found was to GM corporate.

 

They can get the parts... How many are laying around the factory ununsed right now? Hell the factory is not even running...

 

Since I hear some of you people defending GM as far as having available parts, here is your chance to prove it.

if any of you can find a rear axle beam for an 08 SS, please let me know. PM me or something because I essentially have a useless car until I get a replacement.

 

I completely agree with this.

While any of you are finding a rear axle why don't you also find a turbo Actuator for the 40 people who waiting these as well. This is not to mention all the rear brake parts parts that other people are waiting for.

 

How many people wreck and destroy that part tho ? Man with all this riff raff going on with part supplies I would be interested to see the theft rate going up on our cars.. THink about it ... if parts are so hard to fiind a parted out CObalt SS TC would be like 40 grand parted out on ebay ! hmmmmmmm I need a devil smiley !!!I got new car replacement and a skid loader with 100 acres back home ... I GOT A REAR AXLE BEAM Muahahahaha

 

The simple fact remains that any auto manufacturer that has a car still in production should be able to generate ANY part for that vehicle in a timely manner. The longer this process is taking, the more I realize that GM is doomed because nobody will buy a vehicle from a company that is unable to have readily available parts.