i think the difference in buying from crate or dealer is warranty. gmpp parts bought outside of dealer of install is 1 year 12,000 mile while in house buys and install is 3 /36000 mile or remainder of bumper to bumper

 

Parts is Parts... NO REASON why this should be the case.

 

This is a B.S. post.

You can buy it anywhere you want.

 

now i gotta find out where i read that again ugh... hopefully it is untrue.

 

I saw it in a post a week ago about a guy that went to the dealership and that's what they told him.

It's a bullshit way for a dealership to try and make a little money.

A dealership will try to make an extra $100 rather than make someone happy and get a little work.

 

Absolutly no difference in warranty on where the kit was purchased or installed.

The kit is covered for the remaining Powertrain warranty or 12 months 12,000 which ever is longer. Also, all vehicle warranty remains intack with this kit no matter where the parts were purchased or installed.

The only thing to watch out for is that if the kit was not installed at the dealer and there is an issue with the connector installation. That would not be covered by the dealer and a new connector is $135 throught the dealer.

Here is the link to the post for the dealer bulletin that covers the warranty.

https://www.cobaltss.net/forums/show...32&postcount=7

 

No matter what stage he is...he'll never be as fast as this guy

 

Not to be rude but why do you mislead people. You are telling people that this kit is going to be under warranty for the remainder of their powertrain warranty or 12/12 which is half true. You even posted up the link about the bulletin and highlighted a part that says otherwise. The only way the warranty is longer than the 12/12 is if THE DEALERSHIP INSTALLS IT BEFORE YOU PURCHASE THE CAR NEW!!!. That's why your highlighted part says PRIOR to delivery. That means before it is purchased new.

Sorry for the rant but you've said that it's covered bumper to bumper or powertrain which is incorrect for MOST of us here. We already purchased our cars which means that it will be installed AFTER delivery. Installs done after the vehicle is delivered is only a 12 month 12,000 mile warranty. Also stated on the bulletin where you highlighted it.

So people wont have to go to the link, here's the part that you highlighted from the bulletin itself.

Under the guidelines for GM Parts Warranties, all GM Accessories sold and permanently installed on a GM vehicle PRIOR to new vehicle delivery will be covered under the provisions of the New Vehicle Limited Warranty.

For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the vehicle warranty, but in no event less than 12 months/12,000 miles.

 

WOW...
Did you even READ the last part? It's EXACTLY What the More tq_more_HP guy said.
Balance of vehicle warranty..and NO LESS THAN 12mo/12k mi.

Please, for gods sake don't make any important life decisions without having someone else read stuff for you.
Or..better yet...I've got this contract here for some ocean-front property in Arizona...I'll make ya a GREAT deal on.

 

Since you dont work for a GM dealership I will overlook your last comment. That bulletin is for GM Dealer installed accessories that was ordered with the vehicle. Most of the bulletin was not even put up on the site for you to see.
What the bulletin states is that some vehicles that is ordered from GM sometimes has accessories that GM dont install from the factory. They send those accessories to the dealership before the vehicle is delivered to them. Then the dealership receives the vehicle they have to install the accessory. They charge GM for the installation. The accessory is not charged out because it is never billed to the dealership. That accessory is called a GM DEALER INSTALLED ACCESSORY. Those parts, whether installed prior or after vehicle delivery is what the bulletin is refering to.

I've been working at a dealership longer than you might think. I DO know a little bit about making life decisions. Before you make a statement like you did above, please dont just ramble on about what you think you know, since you DONT. Below is the FULL bulletin.

Also, we had a HHR SS with Stage kit installed in the shop last week getting one of the new sensors replaced. The service department replaced it under warranty. The only way of purchasing the sensor is buying a whole kit. When the repair order was submitted to GM for warranty, they denied the claim because it it had over the 12,000 miles since it was initially installed. The service department ended up having to eat all the repairs because GM WOULDN"T PAY. The kit was first installed in early march. So the time was well under the 12 months. Plus he has now just over 30,000 miles so he was well under the powertrain warranty.


#02-00-89-014E: New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period - (Aug 27, 2008)

Subject: New Labor Operation Codes for Dealer-Installed GM Accessories Replaced During Warranty Coverage Period
Models: 2009 and Prior GM Passenger Cars and Trucks

2003-2009 HUMMER H2

2006-2009 HUMMER H3





This bulletin is being revised to add the 2009 model year. Please discard Corporate Bulletin Number 02-00-89-014D (Section 00 - General Information).



Important: Labor operations in this bulletin are also available in the Labor Time Guide (LTG) .

U.S. Dealers: To review these labor operations, select the following categories from the LTG main menu: Preface > Preface > Introduction > Dealer Installed GM Accessories or by typing "Accessories" into the keyword search field.


Canadian Dealers: To review these labor operations, build the vehicle, select the Reference icon, then select Forwards from the left menu and scroll to Dealer Installed GM Accessories .

Under the guidelines for GM Parts Warranties, all GM Accessories sold and permanently installed on a GM vehicle PRIOR to new vehicle delivery will be covered under the provisions of the New Vehicle Limited Warranty.

For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the vehicle warranty, but in no event less than 12 months/12,000 miles.

For Canada, in the event GM Accessories are installed AFTER new vehicle delivery, they will be covered (parts and labor) for the balance of the vehicle warranty, or up to 12 months/unlimited kilometers depending on month installed. For replacement after the New Vehicle Limited Warranty expires, but within the 12 months/unlimited kilometers coverage, refer to claim type "B" guidelines.

When a dealer-installed GM Accessory is replaced during this period of warranty coverage, a labor operation code should be used that correlates to that particular component.

When such a replacement is necessary, please refer to the following labor operations for DEALER INSTALLED GM ACCESSORIES. These labor operations will be included in the Preface section of all vehicle line LTG publications starting with the 2007 model year.

These labor operations should be used when filing warranty claims against GM Accessories that were installed by a GM Dealer or an Accessories Distributor Installer (ADI). This includes GM Accessories that were ordered as Accessories Catalog Offerings (ACOs), as Regular Production Accessories (RPAs), or purchased from an ADI. Refer to Corporate Bulletin Number 01-00-89-015A for more information about RPAs.

Labor Operation Description

R9180 Paint/Sealant Protection

R9181 Seat/Fabric/Leather Protection

R9182 Cruise Control

R9183 Gas Gap, Locking

R9184 Tint, Window

R9185 Tire Road Hazard

R9200 ACDelcoŽ Remanufactured Engine - Repair or Replace

R9220 ACDelcoŽ Remanufactured Transmission - Repair or Replace

R9221 GM Performance - Engine - Ignition

R9222 GM Performance - Engine - Intake

R9223 GM Performance - Engine - Fuel

R9224 GM Performance - Engine - Supercharging/Turbocharging

R9225 Air Conditioning

R9226 GM Performance - Engine - Accessory Drive

R9227 GM Performance - Exhaust

R9228 GM Performance - Suspension

R9229 GM Performance - Brakes

R9230 Audio/XM Radio Systems

R9231 GM Performance - Harness/Connector

R9232 GM Performance - Module Replace/Reprogram

R9235 Bumpers/Bumper Protectors

R9236 Fascia Extensions/Tow Hooks

R9240 Engine Block Heaters

R9241 Engine/Radiator Cover

R9242 Underhood Blanket/Cover

R9245 Fender Flares

R9250 Floor Mats/Carpets

R9255 Fog/Driving Lights

R9256 Headlamps/Tail Lamps

R9260 Front End Covers/Molded Hood Protectors

R9261 Hood/Hood Inserts/Hood Louvers

R9265 Garage Door Opener

R9270 Graphics/Decals/Emblems - Kit

R9271 Graphics/Decals/Emblems - Individual

R9273 Interior - Windscreen (Convertible)

R9274 Interior - Smokers Package

R9275 Interior - Trim/Liners/Covers

R9276 Interior - Gauges

R9277 Interior - Shifters/Parking Brake Handle

R9278 Interior - Pedal Covers

R9279 Interior - Storage/Organizers/Trash Containers

R9280 Exterior - Mirrors/Mirror Covers

R9281 Exterior - Inserts/Screens

R9285 Exterior - Moldings

R9286 Exterior - Latches/Handles/Fuel Doors

R9287 Exterior - Front Grille/Grille Guards

R9288 Exterior - Tail Lamp Guards

R9289 Exterior - Under Vehicle Protection

R9290 Navigational

R9291 Remote Start/Keyless Entry Transmitters

R9292 Washer Fluid Heater

R9293 Portable Device Audio Interference

R9294 Rear Park Assist

R9295 Phones

R9300 Roof Racks/Rails

R9301 Sunroof/Sunroof Deflector/Rear Air Deflector

R9305 Power/Manual Sliding Back Glass

R9307 Recreational Products/Pet Products

R9308 Mobility Products

R9310 Running Boards - Fixed/Articulating

R9311 Tubular Assist Steps

R9315 Safety/Emergency/First Aid

R9320 Seat/Armrest Covers

R9321 Heated Seats

R9322 Steering Wheel

R9323 Window/Security Shades

R9325 Security Systems/Inclination Sensors

R9330 Shields

R9331 Sill Plates

R9335 Spare Tire Covers

R9340 Splash Guards

R9345 Spoiler/Ground Effects

R9350 Tonneau Cover - Hard

R9351 Tonneau Cover - Soft

R9352 Tonneau Cover - Power

R9355 Roof Baskets/Bags/Containers

R9360 Trailer Hitch/Wiring/Attachments

R9365 Truck Bed - Liners

R9370 Truck Bed - Extenders/Organizers

R9371 Truck Bed - Bed Rail Protection/Spoiler

R9372 Truck Bed - Bike Chocks/Stake Hooks/Tie-Downs

R9374 Trunk/Rear Cargo Organizers/Cargo Net/Luggage Rack

R9375 Tubular Products

R9380 Twilight Sentinel/Daytime Running

R9385 Vehicle/Passenger Compartment Covers

R9390 Side Window Vent Visor

R9392 Video/Infotainment/DVD Systems

R9395 Wheels/Wheel Covers/Locks/TPM Sensors

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

 

[QUOTE=5hizn1t;4279370]Also, we had a HHR SS with Stage kit installed in the shop last week getting one of the new sensors replaced. The service department replaced it under warranty. The only way of purchasing the sensor is buying a whole kit. When the repair order was submitted to GM for warranty, they denied the claim because it it had over the 12,000 miles since it was initially installed. The service department ended up having to eat all the repairs because GM WOULDN"T PAY. The kit was first installed in early march. So the time was well under the 12 months. Plus he has now just over 30,000 miles so he was well under the powertrain warranty.[Quote]

The should re-submit the claim because I am the engineer that released the kit throught GM accessories with full vehicle warranty. The kit and all the powertrain are covered for the full vehicle warranty of 5 yrs or 100,000 miles or the 12 months/12,000 miles which ever is longer.

 

after reading all of this, I just dont understand the logic or point in saying MTMHP is wrong, its pretty cut and dry.

For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the vehicle warranty, but in no event less than 12 months/12,000 miles.

for example i have extended bumper to bumper warranty. What this says, *UNLESS IM REALLY WRONG* i have 5 years and about 74,300 miles left on my bumper to bumper. If i had the kit installed tomorrow thats what it would be covered for. If i had the 76000 miles on it, and my bumper to bumper was gone, I would get 12 months 12,000 mile warranty (basically sayin the kit wont blow my motor it seems*)

Seems really straight forward....

after reading all of this, I just dont understand the logic or point in saying MTMHP is wrong, its pretty cut and dry.

For the U.S., in the event GM Accessories are installed AFTER new vehicle delivery, or are replaced under the new vehicle warranty, they will be covered (parts and labor) for the balance of the vehicle warranty, but in no event less than 12 months/12,000 miles.

for example i have extended bumper to bumper warranty. What this says, *UNLESS IM REALLY WRONG* i have 5 years and about 74,300 miles left on my bumper to bumper. If i had the kit installed tomorrow thats what it would be covered for. If i had the 76000 miles on it, and my bumper to bumper was gone, I would get 12 months 12,000 mile warranty (basically sayin the kit wont blow my motor it seems*)

Seems really straight forward....

 

[QUOTE=More_Torque_More_HP;4279392][QUOTE=5hizn1t;4279370]Also, we had a HHR SS with Stage kit installed in the shop last week getting one of the new sensors replaced. The service department replaced it under warranty. The only way of purchasing the sensor is buying a whole kit. When the repair order was submitted to GM for warranty, they denied the claim because it it had over the 12,000 miles since it was initially installed. The service department ended up having to eat all the repairs because GM WOULDN"T PAY. The kit was first installed in early march. So the time was well under the 12 months. Plus he has now just over 30,000 miles so he was well under the powertrain warranty.This is a sweet post. /argument

Maybe you can tell the OP that the stage kit is, in fact, cool since you've driven it.

Looks like you're right, cept he said that's it's covered under powertrain so you'd be good thru 60/100k, not just the bumper to bumper

 

you just made my sig lmao

wtf why didnt it upload all the way??? sig fail

 

I'm no English scholar...but I'd say it's pretty obvious Mr, "I work at the Dealer" didn't do so well at the "Lernin Derby".

Without posting a 5,000 word response I think the following says it all:
You might want to slowly read each word, comprehend it... and ask if you have questions.

We're here to help.

 

My arguments go by experience. I've seen many GM accessories being installed and when something breaks beyond the 12,000 miles it is very hard to get GM to pay.

No matter how many times you submit a warranty claim, it's still up to the regional rep if it gets paid or not. In our case, she said that any damages done after the kit is installed more than likely is abuse. MTMHP I know you said that you are an engineer for GM. Have you ever transmitted a warranty claim simular to this to GM? I see the dealerships side. If the rep says no then it means no. And printing off bulletins from a person off the web is not going to make things easier.

Some dealerships that have a different rep might get everything taken care of with no hassles at all. I'm just trying to inform people that if the kit is treated as a GM performance part then it's just 12 month/ 12,000 miles. That's how our rep see's it. We ended up taking care of the customer because we could not believe that GM wasn't going to pay for the claim.

Baron7700, extended warranty is not the same as the factory bumper to bumper warranty. They do not have the same coverage as the factory one does. So if you install the stage kit after your 36,000 is up, even though you have the extended warranty the kit will only have the 12/12,000.

 

Since there seems to some confusion on this, a dealer bulletin will be forth coming to clearify for all dealers and zone reps that the kit is included with in the base Powertrain warranty and is covered for 5 year, 100,000 mile or 12 months, 12,000 miles which ever is longer. And the complete 5 year, 100,000 mile warranrty remains intact for the rest of the Powertrain.

 

you remind me of DP from aqua teen hunger force
http://www.mcpeepants.com/sounds/037...ataliens13.mp3
http://www.mcpeepants.com/sounds/037...ataliens16.mp3

 

I'd like to see this happen.

 

Do you guys seriously let the dealer push you around? You know you can always talk to the next higher up...then next up etc. You let the gm tech or service advisor do this to you even though you know its under warranty? grow some ***** and call their boss.

 

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