I contacted hong over a month ago to get my replacement pipe, he keeps telling me "it wont be much longer" and thats all he will write. Anyone else had this problem? When i fist contacted him he wanted pics, I took them, then he said it would be a couple of weeks. My car is just sitting covered up. I have to push the damn thing to cut grass!!! What the hell is going on over there?????

 

I'm going through the same process as I type this. Hong asked me for pics (why would the customer lie if he/she wants a replacement pipe, NOT A REFUND). I sent him pics, NO REPLY.

Also, Hong said he would ship me an official Injen Badge designed to cover the "dent". Haven't received that either

I just wish I would've went with an XTC or Fugita. I would also have liked a K&N but there are too many people throwing CEL's. K&N also refuses to list the 06' SS/SC on their application list because of this problem.

 

They are busy spell checking the name of their company...

lol I had to.

 

Just go with the AEM fellas!

 

There foreign. They probably don't know much more english

 

Im still waiting too...

I got my RMA Number on May 10th.

-Rich

 

Sent Hong an email three days ago and still no response!

Can we get an Admin., Aaron from TTR, or other vendors to contact them and address to them the situation here.

Is there anyone else out there waiting for their replacement?

 

Not trying to be rude but why would these people get involved in your personal matter? It won't solve anything and plus it's none of their business.

 

I'm still waiting too, three days and no reply from Hong. I hope I'm not stuck with this pos

 

For what it's worth I love my XTC intake. I wanted the K&N but didn't for the CEL reason.

 

admins....maybe your right....but the vendors are the one who sold us these, and i in no way place the blame on TTR or any other vendor for getting this POS, but they do sell them for Injen and may a little pull on getting something done.

I guess what I was trying to get at as far as admins go is that over on LS1tech if there is a problem with a vendor the admins will usually step in and try to get the problem resolved, but this is not Ls1tech nor is Injen a supporting vendor.

 

I understand what you're saying but for one, Injen isn't a "supporting vendor" here, so if you ordered directly from Injen, than it lies as your problem only. Now, if you purchased it through Turbo Tech Racing and still haven't recieved proper feedback, than you should honestly be going through Turbo Tech Racing so they can do what they are supposed to do...contact Injen and get a straight answer. Other than that, Aaron getting involved in someones affair that was never a customer with his company is off base.

Once again, not trying to get on you but just giving you the straight up truth of things. If you chose to be independant and buy straight from Injen, it sucks but you're gonna have to cross your fingers and hope things get resolved between you and Injen and not anyone else.

Of course, I'm assuming you DIDN'T buy it through Turbo Tech Racing or any other supporting Vendor here on CobaltSS.net cause you haven't said so as of yet.

I hope things do work out. Keep bugging them...remember...the phone is your friend. Peace.

 

yea i did buy from Aaron at TTR! I dont blame them at all for the problem, matter of fact, he was very helpful and the service was great. I havent talked to him either about this issue. I dont want a refund or anything, just the correct fitting pipe!

 

You might not want a refund but that's your middle man as far as getting the product. Have him do the dirty work...that's what he's there for.

 

Just an FYI my Injen replacement pipe took over a month, there explanation to me was that they make them in batches and I caught them between batches.

Just be patient it will eventually show up.

 

At least they gave you an excuse, Hong did mention that they had just made a "batch" of intakes, but that was a little over two weeks ago! Ohh well, guess I will just keep waiting and pushing my car around to kill the grass!

 

Nice to know that I am not the only one waiting!!! This is B.S. these people need to hurry up tho, not good business.

 

Hate to kick a dead horse here, but I am still waiting!! its been almost 3 more weeks since my last post here!!!! I did get an eamil from Hong after emailing him continously for 5 straight days....it reads "We should be able to send out your replacement within the next two weeks" <-----that was a little over a week ago....no intake yet!!! I also heard it was going to take 2-3 weeks whenever I first started the process to get a new pipe. As for my middle man....they werent really ant help told me "nothing we can really do" "put the $50 deposit sown and use the old pipe" Not really what I was wanting to hear...but its what I expected. (NO I AM NOT BASHING ANYONE). Anyways I give a big to Injen on their customer service and will probably not ever buy anything from them again! Good luck to everyone else who is experiencing problems getting their replacement!

 

this is kinda off topic but K&N updated their site to include 2006 for 69-4516TS. My K&N has never thrown a code but that sucks man hope they can send one to ya soon.

 

Thats nothing, I ordered my JBP intake about 2 months ago, still has not arrived..

 

at least it will probably fit correctly whenever you do get it, and you want have to go thru the hassel of taking pictures, returning the old pipe and then waiting 3+months for a new one to arrive!!!!!

 

friend of mine mentioned having a old and new injen intakes and asked me if i knew of any issues , and i mentioned the dent and he said new 1 doesnt have a dent and had smaller tubing in that area

where he saw or got it not sure

but im guessing that means the fix is coming

 

I sure as hell hope not

 

I'm still waiting as well. Hell I've moved since the original request has been put in!

 

If any of you guys have ordered your Injen intake from www.GravanaTuning.com email me at info@gravanatuning.com and we will take care of it. To date all of our cutomers Injen concerns have been taken care of and have been for a loooong time. Sorry some of you have been waiting weeks and months for yours.

Thanks,
Chad