on the shifter there is the 2 spots that connect to the shift cables, the bottom one and the one that comes off the side of the big ball, when you received your shifter did the one that comes off the side of the big ball already have the plastic piece on it that slides into the connection to the shift cables, or did you have to put the piece on yourself?

the piece i am talking about is the white plastic cylinder close to the right border of this picture

 

so either all 32 people who looked at this don't have a twm shifter, or nobody can tell me wether or not the white cylinder at the right border of the picture came on their shifter, or if it came in the bag of parts

 

White piece ur talking about should be on ur old one. Just replace it on the new one

 

call twm they forgot to send me mine and overnighted it to me

 

I forgot completely what I did when I installed mine.

Your best bet is to call the company and ask.

 

I think they forgot mine to.. I have something improvised with electric tape and one of the plastic spring ends for the reverse lockout, it feels so sloppy..

and no the piece i am talking about does not come off the stocker

 

that white cap comes off your stock shifter

 

here is my stock shifter next to the twm,
the stock shifter has no white cap there, it has a ball that fits into the connection to the cable, where the twm has a smaller ball, so it needs that white cap to go over it
if I wasn't clear enough, and you guys think I am talking about the cable clamp that goes on the bottom of the shifter, I have circled the part I am talking about so everyone will know what part I mean

 

Mine had the white cap on it already.

Why are you asking? Is yours missing it?

If you take it off, there will be TONS of slop in the shifter. Its meant to be there, leave it on.

 

I never got one with mine, I was curious as to if it came in the parts bag or on the shifter, thanks for answering my question,
I have improvised something for now, but it is sloppy, I will call twm tomorrow and hopefully have one here before friday

 

they forgot mine too i was told it comes on the shifter then they get it you need to call them and tell them and they will overnight it to you. i just put my stocker back on until they sent it. they sent me a free lanyard too..... like i wanted it

 

Hey @DavidW,

We goofed and wish to apologise for this error. Please send us an email with your full mailing address and contact phone number and we will get this out to you right away!

sales@twmperformance.com

We strive to avoid mistakes like this and remain committed to the absolute BEST Customer service, because our Customers deserve it!

Sorry once more.

Manon
Team TWM Performance

 

Email sent, I was going to call you guys tomorrow morning, thanks for the reply, and the customer service, I cannot wait to get this missing part

Also,
I in no way made this thread to talk bad about you guys, I was just curious to know if there was a possibility I could have lost the part, thanks once again

 

Twm ftw!!!!

 

Great service after the sale as usual

 

whoa, our stock shifter is effing plastic?!

 

yupp better order yourself a twm

 

my TWM for my LT is amazing! best $120 i ever spent in mods right next to tint lol