ok so my stereo and speakers are all stock and yesterday i was on my way home from work and all my speakers shut off. Then i smelt something burning and then smoke came from under the cowl on the driverside. i know its my factory amp that took a ****. so i go to the local gm dealership this morning and the service manager tells me he refuses to work on my car because my car is modded. i flipped ****!! i told him this is the whole reason i bought a 20,000$ car is for the warranty. i told him he was going to fix my car for no charge because of my warranty. he still refused. so i told him "**** off then i dont want any retards that dont know what there doing work on my car anyways" and he threatend to call the cops on me. What the hell doesnt every gm dealership have to work on my car if it is under warranty?

 

how is ur car modified? thats some BS

 

they have the right to refuse to fix it if they have good reason that the problem was caused by your aftermarket parts. just go to a different dealership..

 

yes but certain parts of your warranty can be voided due to modifications. do you have anything electrical that is modded. if no then i would take it to another dealership because the modification has to directly cause the malfunction of the part in question all warranties go by this its the law.

 

i have no electrical mods. the mods i have are 3inch vibrant exhaust, projectors and injen intake!! im so fed up with gms bs right now!!

 

ghetto

 

just go to a different dealership....

 

yeah ima try tmrw after work see what happens? im hoping they would have the factory amp in stock so they wouldnt have to keep my car over night. i have an hour drive to work everyday. man thats a boring ride by yourslef with no music!

 

arnt there laws to protect consumers from **** like this?

 

haha good call!!
i hope so otherwise warranty would be worthless dealerships would be just telling us to f*ck off.
i think the manager was just in a pissed off mood!!
he didnt like it when i called his short ass a lepricon!!

 

LMAO ya not good idea... but funny none the less

 

i bet the exhaust voided the warranty.

 

Magnuson-Moss act states that the warranty must be honored by the dealership unless it is proven that the modifications by the owner caused the issue.

 

i checked on it before i bought it.
it doesnt void the warranty
thats the whole reason my car isnt highly modded is because i wanna keep my factory warranty.
next ill go woth the stage II

 

there ya go

 

is there anyway you can give me the link for that info i wanna rub that in the dealerships face tmrw if they tell me they wont fix my car!! maybe ill take a copy of it back to the lepricon too!!

 

dont be afraid to post all the details of the dealership, other people might have had similar experiences.

 

http://www.ftc.gov/bcp/conline/pubs/.../warranty.shtm

look around there is a lot of info on it

 

what do you mean?
like state the chevy dealership being in clinton, NY
its called dey chevrolet
i hered it had the best service department in new york
bull mother f*cken sh*t

thanks man this should help me out!!

 

dont be an ******* though. Keep in mind, threatening to throw a lawsuit at their asses isn't gonna scare the people working there because they wont be the ones in court, the owner will. Be nice, and just prove to them that you know they have to replace it under warranty.

 

yeah i got an appointment tuesday morning!! this service manager actually told me my car looks good and sounds good!! lol he said if its the amp hell have to order it and thatll take a couple days

 

nice! so everything worked out?

 

Not being an ass can get you very far when it comes to customer service.

 

yeah i know but i wasnt being an ass till he refused to work on my car!!
i was nice as could be before all that!!
hope they figure everything out its a boring hour ride to work without music!!