Contacting OTTP
07-06-2010, 03:18 PM
#1
Contacting OTTP
If you feel you are having trouble contacting us by phone, please pull out your calendar and watch. If its a holiday, we will be closed. If its saturday or sunday we will be closed. If its before 9 am (est) we aren't open yet, and if it's after 5 pm (est) we are closed. I highly suggest leaving a message, otherwise we can't return your call.
If you are contacting us by email, please allow at leat 3 hours for a reply.
If all else fails and you want to post a thread please follow these guidelines.
1. Include your order number ( it's 4 digits and currently around 3500 )
2. Include a brief and polite explanation of the problem.
3. Post it in our forum.
If you are contacting us by email, please allow at leat 3 hours for a reply.
If all else fails and you want to post a thread please follow these guidelines.
1. Include your order number ( it's 4 digits and currently around 3500 )
2. Include a brief and polite explanation of the problem.
3. Post it in our forum.
07-06-2010, 03:19 PM
#2
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If you feel you are having trouble contacting us by phone, please pull out your calendar and watch. If its a holiday, we will be closed. If its saturday or sunday we will be closed. If its before 9 am (est) we aren't open yet, and if it's after 5 pm (est) we are closed. I highly suggest leaving a message, otherwise we can't return your call.
If you are contacting us by email, please allow at leat 3 hours for a reply.
If all else fails and you want to post a thread please follow these guidelines.
1. Include your order number ( it's 4 digits and currently around 3500 )
2. Include a brief and polite explanation of the problem.
3. Post it in our forum.
If you are contacting us by email, please allow at leat 3 hours for a reply.
If all else fails and you want to post a thread please follow these guidelines.
1. Include your order number ( it's 4 digits and currently around 3500 )
2. Include a brief and polite explanation of the problem.
3. Post it in our forum.
07-06-2010, 03:40 PM
#8
Wow, I would have expected a 24/7 call center, one located in north America and one on the other side of the globe so your accessible each minute of the year. You also mean you dont staff people just to read email??? common.
Kidding aside this is a good idea, I think all vendors should has a thread like this sticky'd in their own forums
Kidding aside this is a good idea, I think all vendors should has a thread like this sticky'd in their own forums
08-28-2010, 11:47 AM
#16
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does yalz stage 1 axles work for a LS? i tried callin yesterday and got voicemail like 3 times. and yes, it was during business hours. even tried the cell phone number provided on the site
08-28-2010, 01:12 PM
#17
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first this is ottp ftw thx for the great service on friday and helping me out with the needed part and fast ass shipping. second bump to this so more people can see it
08-28-2010, 02:16 PM
#18
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Hey guys, I need some advise!
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
08-28-2010, 02:37 PM
#20
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Hey guys, I need some advise!
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
08-30-2010, 04:00 PM
#22
Hey guys, I need some advise!
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?
Thanks
09-06-2010, 03:48 AM
#24
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09-12-2010, 06:43 PM
#25
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Well I have phoned, e-mail, left messages, PM'ed you guys and have NOT received ONE response. I will give it another couple of day to hear from you guys and then I am filing a dispute....