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Contacting OTTP

 
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Old Jul 6, 2010 | 03:18 PM
  #1  
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Contacting OTTP

If you feel you are having trouble contacting us by phone, please pull out your calendar and watch. If its a holiday, we will be closed. If its saturday or sunday we will be closed. If its before 9 am (est) we aren't open yet, and if it's after 5 pm (est) we are closed. I highly suggest leaving a message, otherwise we can't return your call.

If you are contacting us by email, please allow at leat 3 hours for a reply.


If all else fails and you want to post a thread please follow these guidelines.

1. Include your order number ( it's 4 digits and currently around 3500 )

2. Include a brief and polite explanation of the problem.

3. Post it in our forum.
Old Jul 6, 2010 | 03:19 PM
  #2  
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Originally Posted by fast98
If you feel you are having trouble contacting us by phone, please pull out your calendar and watch. If its a holiday, we will be closed. If its saturday or sunday we will be closed. If its before 9 am (est) we aren't open yet, and if it's after 5 pm (est) we are closed. I highly suggest leaving a message, otherwise we can't return your call.

If you are contacting us by email, please allow at leat 3 hours for a reply.


If all else fails and you want to post a thread please follow these guidelines.

1. Include your order number ( it's 4 digits and currently around 3500 )

2. Include a brief and polite explanation of the problem.

3. Post it in our forum.
Win.
Old Jul 6, 2010 | 03:19 PM
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whats the cheapest you could sell me an intake for? because clearly ZZP does not want my money
Old Jul 6, 2010 | 03:21 PM
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Which intake.
Old Jul 6, 2010 | 03:25 PM
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any really lol, i need one desperately. Three weeks after I ordered one from ZZP they still didn't mail it out yet.
Old Jul 6, 2010 | 03:30 PM
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i think you'll need to be a little more specific. Like, for example, for a 2.4 n/a, 2.2 n/a, t/c, s/c or a boosted 2.2 or 2.4?
Old Jul 6, 2010 | 03:32 PM
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oh right. the LSJ intake, sorry

well specifically a supercharged 2.2

Last edited by redcobalt07; Jul 6, 2010 at 03:32 PM. Reason: Automerged Doublepost
Old Jul 6, 2010 | 03:40 PM
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Wow, I would have expected a 24/7 call center, one located in north America and one on the other side of the globe so your accessible each minute of the year. You also mean you dont staff people just to read email??? common.


Kidding aside this is a good idea, I think all vendors should has a thread like this sticky'd in their own forums
Old Jul 8, 2010 | 04:04 PM
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More people need to see this.
Old Jul 8, 2010 | 04:20 PM
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I got a question where could i find the Brass 1/4" barb to 1/8" npt fitting that comes with the opition b kit at?
Old Jul 8, 2010 | 04:21 PM
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Originally Posted by MP Cobalt
I got a question where could i find the Brass 1/4" barb to 1/8" npt fitting that comes with the opition b kit at?
home depot
Old Jul 8, 2010 | 04:23 PM
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Originally Posted by JapEatr
home depot
for real or would i have to piece pieces together or they come like that?
Old Jul 8, 2010 | 04:23 PM
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this thread=WIN
Old Jul 8, 2010 | 04:37 PM
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Originally Posted by MP Cobalt
for real or would i have to piece pieces together or they come like that?
Any hardware store, they cost about $3
Old Aug 28, 2010 | 11:27 AM
  #15  
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bump
Old Aug 28, 2010 | 11:47 AM
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does yalz stage 1 axles work for a LS? i tried callin yesterday and got voicemail like 3 times. and yes, it was during business hours. even tried the cell phone number provided on the site
Old Aug 28, 2010 | 01:12 PM
  #17  
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first this is ottp ftw thx for the great service on friday and helping me out with the needed part and fast ass shipping. second bump to this so more people can see it
Old Aug 28, 2010 | 02:16 PM
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Hey guys, I need some advise!

On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?

Thanks
Old Aug 28, 2010 | 02:32 PM
  #19  
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Pm'd
Old Aug 28, 2010 | 02:37 PM
  #20  
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Originally Posted by krazycobalt
Hey guys, I need some advise!

On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?

Thanks
call them and email. if not do what the posted at the top. smh
Old Aug 29, 2010 | 10:33 PM
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I need a fuel filter for the return style! Asap
Old Aug 30, 2010 | 04:00 PM
  #22  
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Originally Posted by krazycobalt
Hey guys, I need some advise!

On June 15th I order a 3" intake from OTTP for over $300.00 and I have still not received it. I send a couple messages inquiring about it and Sean replied saying they were "out of material to make the MAF portion", then a few weeks later he said "I was next on the block" In the past 2 weeks I have messaged him 3 times with NO reply's... What do you guys suggest? Has any one else had a reply from Sean in the past 3 weeks? or has anyone else ordered an intake after June 15th and received it?

Thanks
I would suggest you stop texting Sean and that you call in. All outstanding orders of intakes will be shipped this week.
Old Aug 30, 2010 | 04:12 PM
  #23  
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I called and finally got an answer
Old Sep 6, 2010 | 03:48 AM
  #24  
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Originally Posted by fast98
I would suggest you stop texting Sean and that you call in. All outstanding orders of intakes will be shipped this week.
Thanks I will be calling again tomorrow!
Old Sep 12, 2010 | 06:43 PM
  #25  
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Well I have phoned, e-mail, left messages, PM'ed you guys and have NOT received ONE response. I will give it another couple of day to hear from you guys and then I am filing a dispute....



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