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HP Tuners Nightmare. Help!

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Old Jul 13, 2010 | 01:00 PM
  #51  
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The tuner did the write entire, and deleted that file. We tried everything. There were no blown fuses or anything either. I hope you didn't bomb your BCM like we did.
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Old Jul 13, 2010 | 01:17 PM
  #52  
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i couldn't even gather info. I deleted the file and let it charge a bit then tried to gather info. I was able to finally do that so now i am going to let it full charge and try to put the calibration on there. If it works i will let you know exactly everything i did.
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Old Jul 13, 2010 | 01:37 PM
  #53  
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The car should be in the ON position, not accessory.
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Old Jul 13, 2010 | 01:50 PM
  #54  
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It could have been on "on". I wasn't paying much attention. I was letting him do his thing. Everything worked just fine until it tried to upload the new tune..
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Old Jul 13, 2010 | 01:51 PM
  #55  
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Why are you out $400??? If the car wasn't tuned why would you spend any money? Even if he charged you for the credits for trying, that's $100.
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Old Jul 13, 2010 | 01:53 PM
  #56  
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Because it needs a new BCM as per the dealer. Which is 600 dollars. So I'm technically out 600 because he gave me back the 200 fore the tune. So I will have spent 600 bucks and I'll still be running a stock tune. The BCM is apparently blown. I have no idea. I only install radios. I don't mess with ECU's and ****.
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Old Jul 13, 2010 | 01:56 PM
  #57  
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You're out that money because of something else. The BCM is not related to something he did with HPT. Most likely that alarm is installed incorrectly.

Originally Posted by Bika

kthxbai
Were you using the stable version or the Beta?? Ive had a LOT of issues trying to use the Beta on anything that isn't a LNF car. I have 2 lappy's just for this reason (which Ive emailed them about numerous times now) and run Beta on one and Stable on another.

Last edited by BYT*SS*TURBO; Jul 13, 2010 at 01:56 PM. Reason: Automerged Doublepost
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Old Jul 13, 2010 | 02:01 PM
  #58  
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So what you're saying is that the alarm was definitely preventing it from working? If I got the OEM alarm re-installed, and tried this again, would I be good? Or just even un-hooked this one until I tuned? Was my BCM basically "going bad" anyway?
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Old Jul 13, 2010 | 02:04 PM
  #59  
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HP Tuners should not touch the BCM. I'm pretty sure HPT won't do any BCM programming due to liabilities with airbag codes, vehicle mileage, etc... HPT should only touch the PCM. Your problem is likely related to some other issue causing the OBD bus to cause some sort of issue with flashing the tune.

Oh, and BYT, I run BETA and stable on the same laptop but use BETA to do my tuning on my 07' and it works fine. Very likely a case by case basis.
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Old Jul 13, 2010 | 02:07 PM
  #60  
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So are they possibly trying to swap the BCM for no reason? What if this doesn't work? what should I suggest? And how much are these other modules?
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Old Jul 13, 2010 | 02:11 PM
  #61  
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They are "farming" for an answer it sounds like.
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Old Jul 13, 2010 | 02:13 PM
  #62  
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Well I do know that if that's not the fix, they'll be removing it. I'm not paying 600 bucks for nothing.

What else should I suggest if that happens?
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Old Jul 13, 2010 | 02:19 PM
  #63  
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It's at the dealer, you shouldn't be suggesting anything to them. Let them farm lol
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Old Jul 13, 2010 | 02:21 PM
  #64  
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Yeah, but I don't have unlimited funds.. lol At this point, as long as I get it back and running under a grand, I don't care much. Sure, it sucks, but that are you gonna do? If it's more than that, they can keep it.

It extra sucks that it's an hour and a half away.
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Old Jul 13, 2010 | 02:33 PM
  #65  
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Find a Trifecta dealer, and they can flash you back to stock for a minimal fee most likely.

The Trifecta software can restore corrupted tunes/bricked ECUs.

Both Pyros and I have tried it on our cars (LSJ and LNF respectively) and it's worked every time. No reason it won't work for yours too.
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Old Jul 13, 2010 | 02:35 PM
  #66  
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Really? If I can locate a dealer, and have them actually go to the car and try it out, I could potentially be ok? And then end up getting tuned anyway? lol
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Old Jul 13, 2010 | 02:38 PM
  #67  
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From: Tejas
Originally Posted by averagewhiteboy
Really? If I can locate a dealer, and have them actually go to the car and try it out, I could potentially be ok? And then end up getting tuned anyway? lol
lol Well the tuned part is up to you. I'm just saying that all Vince would need to do is send you a stock tune file with your VIN and you'd be good to go if it's just an incomplete flash that bricked the ECU. Since he wouldn't be tuning you per se, he could probably do it for very cheap.

Send Vince an E-Mail (Vince@trifectaperformance.com) and see what he can do for you.

For future reference, he sends the dealer a copy of your stock tune along with a custom tune too, so if something like this ever happens in the future, you can still reflash to your tune or to the stock tune.
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Old Jul 13, 2010 | 02:42 PM
  #68  
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For now, I made a post in the Ohio area to see if any Trifecta guys can actually go to the car and try to un-brick it. We shall see.. But thanks! How much does Trifecta run including credits, etc?
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Old Jul 13, 2010 | 02:51 PM
  #69  
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From: Tejas
Originally Posted by averagewhiteboy
For now, I made a post in the Ohio area to see if any Trifecta guys can actually go to the car and try to un-brick it. We shall see.. But thanks! How much does Trifecta run including credits, etc?
Trifecta doesn't use a credits system. There are two different prices, direct from Vince and the dealer. A dealer will usually be much cheaper.

The direct price isn't listed on Vince's website, but I'm guessing you could probably get it from the dealer for under $200. Retunes are usually free unless it's something major (like creating a separate nitrous tune or something).

Keep in mind the price above is for the full package. Just getting your ECU fixed would be less.
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Old Jul 13, 2010 | 03:10 PM
  #70  
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Originally Posted by BYT*SS*TURBO
You're out that money because of something else. The BCM is not related to something he did with HPT. Most likely that alarm is installed incorrectly.


Were you using the stable version or the Beta?? Ive had a LOT of issues trying to use the Beta on anything that isn't a LNF car. I have 2 lappy's just for this reason (which Ive emailed them about numerous times now) and run Beta on one and Stable on another.
I was not using beta. I was having problems with the scanner in beta not working the night before. so i reverted back to 2.22 (current version) and reflashed/logged my own car to ensure it was properly working before he drove an hour and 15 min to meet me.

Originally Posted by BYT*SS*TURBO
Why are you out $400??? If the car wasn't tuned why would you spend any money? Even if he charged you for the credits for trying, that's $100.
I did not charge him a dime for this. and the grand total towing distance was barely a mile.

The PCM may not even be toasted. It may start right up after the BCM is replaced and programmed.

I'm not accusing you of bashing or junk like that. I chose to join this thread and interject my thoughts on the situation.
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Old Jul 13, 2010 | 03:24 PM
  #71  
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Cool, I wasn't trying to bash you at all anyway
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Old Jul 13, 2010 | 03:49 PM
  #72  
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Originally Posted by averagewhiteboy
Hey guys,

So, for the last year or so, I've been really wanting to get my car tuned. I've heard that it makes the car more responsive, etc etc.. So after starting a second job recently, I decided to put aside 200 bucks and get it done. What a nightmare.

I headed out this morning to get this whole thing done. The night before, the tuner (who will remain nameless to be fair to the situation) was having a problem with the software. He, however, seemed to have fixed it, and everything was good to go. He plugged it into his car and it all worked normally. He also was messing around with some tunes before I came on his own car. No problems at all. I arrive, and we begin. He starts to log everything. It's all going to plan. After successfully extracting the OEM tune, he begins making adjustments to load back in. After a bit, he's all done and we attempt to load the new tune into the car. Then we attempt again. And again. And..... Again. By this time I'm getting a bit worried, but not overdoing it. I then realize "the tune isn't going back into the car.. it's wiped". We attempt to start the car. Nothing. At all. No click, blip, crank, anything. Now I'm getting mad. I'm an hour and a half from home, and I have to be at work before long. We then begin to check fuses and other things that may have blown and are not allowing anything to adjust. All checked out fine. I happen to have an aftermarket alarm / starter in place of my stock system. We un-plug that and attempt to bypass that. Nothing. I even pull out my radio (aftermarket). Nothing. We try to re-load the new tune on again. 10 more times. Nothing at all. By this time, full force pissed off mode kicked in, as I now have a 2,600 pound paperweight. The car was towed to the dealer right by (that oh so conveniently was right down the road) and it's now sitting there until morning until it can get re-flashed, etc.

Any ideas what would have caused that to happen? This tuner has tuned alot of peoples vehicles before, and has never had this happen. Figures, it'd be my car.

I'm so disgusted at this whole situation that I'm likely going back to stock with the whole car. Then hopefully trading the stupid ass thing in on something reliable.

Will the dealer be able to charge me like 60 bucks and simply load the OEM tune on? Or will I need a whole new ECU? If so, how much? This is my second ECU in this piece of ****.

By the way, 2.4 auto with very light mods.

Any help would be greatly appreciated. Thanks!
I emailed Vince to see if we can do it. Ill PM you when I find out
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Old Jul 13, 2010 | 04:03 PM
  #73  
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blaming it on the alarm has nothing to do with the ecm. data gets transferred from the bcm to ecm. no way around this. if the scanner won't pick up the data stream from the car. there is something wrong with the software itself. complete deletion of hpt itself and a reinstall will bring it all back and working fine. if you go from an lsj to a 2.4 you have to delete the suite config file. continuous attempts to write to the ecm will brick it. the ecm on the 2.4's is very sensitive to this fun.
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Old Jul 13, 2010 | 05:01 PM
  #74  
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Originally Posted by averagewhiteboy
No, it's not just this. This car is a piece of ****. You can't do anything to these cars without them breaking.
LOL o rly
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Old Jul 13, 2010 | 07:46 PM
  #75  
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i think its funny how quick some people are to blame bika. He has tuned all of my cars, and my camaro being my first ls1. he knows his ****. He wouldnt **** up anyones car. There has been probably a good 50 flashes for all of my cars from his laptop and mine (i have hpt too). His alarm is most likely the culprit. Bika knows what hes been doing.
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