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No Communication...Can Anyone Help??

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Old Jul 7, 2008 | 09:49 PM
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From: Bantario
No Communication...Can Anyone Help??

I am trying to get a response from ZZP about my Header/DP payment and they aren't getting back to me. I sent the payment on June 30th, I PM'd him on July 2nd and E-mailed him on July 4th. All I want is a response saying that he recieved my payment and an estimated shipping time. I'm not trying to be a pain in the ass or anything, but ZZP has had my money for a week now and I have heard nothing!
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Old Jul 7, 2008 | 09:52 PM
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call
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Old Jul 7, 2008 | 10:11 PM
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zooomer doesnt get on here very often.. its just a every now and then thing when he does. call em bout.
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Old Jul 7, 2008 | 10:14 PM
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Originally Posted by Opi
call
I would ! Not sure why your not getting a response I just placed an order and it's shipped the same day. So I would call them first thing tomorrow.
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Old Jul 7, 2008 | 10:19 PM
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he's not gettin a response cuz he's tryin to pm zooomer on here and zooomer doesnt get on here to often. callin is the best option for gettin ahold of em or email.
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Old Jul 8, 2008 | 02:11 PM
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From: Bantario
I e-mailed him as well on the 4th. I'll check again tonight when I get home from work. I'll try to call if not.
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Old Jul 8, 2008 | 06:09 PM
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Yeah I paid for mine weeks ago as well and still havent hurd anything, not even a confirmation email saying that they recieved the payment and an estimated ship time of when they may ship the S.S header and D.P.
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Old Jul 8, 2008 | 06:41 PM
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Thumbs down

Same for me!
Send the payment on June 30th +1400$ of parts.

3 email later... nothing..

the only thing I ask for is a tracking number or anything I can use (shipping number) to pay my border fees

Because I know that UPS will overcharge me.. its not the first time.
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Old Jul 8, 2008 | 06:54 PM
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seems like a common problem, a local guy here was in that deal and he got his already.
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Old Jul 8, 2008 | 07:45 PM
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Sales :
877-997-3736 or 616-532-5152

Tech Support on ZZP products :
616-532-5152
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Old Jul 8, 2008 | 07:49 PM
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I called ZZP yesterday and Zooomer is on vacatation untill tomorrow which is why we haven't heard anything. The lady "Kim?" said she that Zooomer takes care of the group buy stuff on his own so she had no idea specifics.

So tomorrow we might get some replies to any emails or pm's you sent.
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Old Jul 8, 2008 | 09:44 PM
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From: Bantario
^^^Good stuff, that's all I needed to hear.
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Old Jul 10, 2008 | 03:20 AM
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Lemme know guys if you hear anything ok. Thanks.
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Old Jul 10, 2008 | 12:24 PM
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From: Bantario
Still nothing......
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Old Jul 11, 2008 | 07:56 PM
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From: Bantario
And still nothing.......Almost 2 weeks now.
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Old Jul 11, 2008 | 08:23 PM
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if you care so much to bitch about it on the internet, then pick up the damn phone

people want everything handed to them now a days and for some god unknown reason are scared to pick up the phone and just give a business a call.
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Old Jul 11, 2008 | 08:30 PM
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thats weird....i ordered it the same day June 30th and wouldve got it ont he 3rd if i was home or firday the 4th if it wasnt 4th of july but i got it on Monday the 7th...
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Old Jul 11, 2008 | 08:35 PM
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Yes, I am curious when the S.S. header/downpipe combos are shipping also.
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Old Jul 12, 2008 | 05:56 PM
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From: Bantario
Originally Posted by Opi
if you care so much to bitch about it on the internet, then pick up the damn phone

people want everything handed to them now a days and for some god unknown reason are scared to pick up the phone and just give a business a call.
I work 12 hour days, so by the time I get home, they are closed. Besides, I shouldn't have to call him to find out where my header is. I should have known the day after I sent him my money when it was going to arrive to me. I havn't even gotten a confirmation that he has my money yet. For someone who is running an INTERNET business, he should be a lot more prompt on returning his customers e-mails. If you go on vacation, put someone else in charge of our e-mails or at least let your waiting customers know there is going to be a little delay.

I am going to give him until the end of this week to get back to me or I am going to file a claim with Pay-Pal to get my money back, I don't see what other choice I have. If it wasn't for the fact that he is a vendor on here, I would have filed the claim 10 days ago.
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Old Jul 14, 2008 | 08:41 PM
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From: Bantario
Tried calling, no answer.......Sent another E-mail yesterday, no reply.......What am I supposed to do here?

Last edited by BooSSted; Jul 15, 2008 at 01:00 PM.
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Old Jul 15, 2008 | 12:36 PM
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i've had no problem at all getting ahold of Zooomer. ZZp even refunded my payment in full this morning.
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Old Jul 15, 2008 | 10:16 PM
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From: Bantario
Finally got to talk with Zooomer. Looks like they are waiting a few more units to be made. He said they should be done in a few days. So anyone else that is waiting, that's why.
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Old Jul 15, 2008 | 10:18 PM
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Originally Posted by BooSSted
Finally got to talk with Zooomer. Looks like they are waiting a few more units to be made. He said they should be done in a few days. So anyone else that is waiting, that's why.
did you get ss?
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Old Jul 16, 2008 | 06:24 PM
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From: Bantario
Nope, Just painted
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