Wow that looks really bad, i always loved my fujita, at least once i adjusted it.

 

Thank god theres no ugly dent in minee

 

mine didnt dent it actually got like a really deep gauge in it. i also spoke to hong and will be recieving my new intake tube in a week or so. if it does it again i will ask for a FULL refund and go buy the fujita.

 

send it back and get a Fujita.. i had 0 problems with the intake, no scratches on the pipes, no dings, fits perfect

 

yea, no offense guys, but just because you are unhappy with an Injen prodcut doesn't mean you have to rag on TTR. They did nothing wrong and are great guys to deal with. I bought the same intake from TTR, got it in like two days, and it was perfect. I had some fitment issues at first, but with some good old fashioned elbow grease, you can adjust it.

 

totally agreed. everyone bashes the company at hand, they dont try to make it work!

 

Wow that looks really bad. Glad i didnt buy that. I would definatley blame the company that sold it to you aswell. The have to back the product their selling its as simple as that. I would want my money back for sure.

 

^^ Why would you blame the company selling it??? I might be mad at them if they didn't give me a refund for the product but other than that they are just selling them to us, not making them or anyhting like that. They don't even see most of what they sell, i shouldn't have to check it. If they are a good company they will fight for you and TTR is.

 

How can you blame the company?? Bitch at Injen but if TTR doesn't give you a refund then you can be pissed at them.

 

First, I just want to say that I do not blame Turbo Tech Racing for the dent. Injen's faulty design is the real problem here. However, TTR should me more than happy to refund my money because the intake is not as advertised and is physically damaged.

The only thing that angers me is that I was basically told to take my issue to Injen because I would not be getting my money back

 

i jsut recived my replacment pipe the QC is april 13th on it and it has no dent in it so im going to take the old injen pipe off and put this one in and see if there is any fitment issues..

 

Turbo Tech is definately not at fault here. Haven't you ever bought anything online that had a picture of the product but it was a general picture to give you the idea and it says product may be slightly different than one shown. I just bought a bunch of stuff from TTR and have no complaints what so ever. They shipped my products out as fast as possible and the deals were awesome

 

i agree with this..
people that say blame injen and not TTR.. the blame is on both.. as a Retailer you should know the products that you are shipping to people.. this isnt EBAY to where you can send half-ass items and thats what people expect.. you are expected to send the best and not give customers headaches when something that is that screwed up..trouble.

Its a Retailers job to guarentee what they are selling is something that would be as if it was there own product.. and im sorry.. but if TTR thinks intakes should look like that.. i would worry about other products "they stand by", obviously if the new the intake was like that and thats why the picture doesnt show that dent.. its there negligence and false advertisement.. however if all the intakes are like this and they dont know.. well its time to open up some boxes and see what you got.

i personally have never had problems with TTr, the problem shouldnt be hard to resolve.. just hit up aaron, a good guy @ TTR and he will hlep you out

 

I would return it too..

 

We would like to just make a breif comment. We would not consider this a dent, it is a dimple, and is there for a reason. Injen could have made the new pipe with a smaller diameter tube, but then you couldnt get the air flow. So what did they do? They made that small dimple on the bend to avoid any problems with hitting under the hood. I guess Injen thinks their customers are more interested in power over looks.

Also, there are a few intakes out on the market that have this same design of a crush or a dimple to get the most power from the intake and allow it to fit.

Also, who to blame? If you purchased this intake system from any vendor or store anywhere, you will have the same new design, from Injen, as long as they dont have old inventory. We pride to try to have the most accurate up to date information on many of our products. It is impossible to have a 100% perfect presentation. Unlike most online stores we show of our products with the actual picture that the manufactur provides.

 

That is horseshit... It's just a **** Design that needs to be redone... They made it too quickly and pumped it out before any revisions were made..

If I'm about to pay that much for a piece of aluminium I think it's fair to say that I can have performance and Looks...

The fact that there is a "Dent-le" in it just proves my original point...

P-P-P-A-P = INJEN

Piss
Poor
Planning
And
Preperation

Don't try to sugar coat it with BS, It's a crap and ghetto solution to the underlying problem..

 

TurboTechRacing (Aaron),

Will you give full refunds to customers who have received the dented intakes?

 

You should be contacting Injen. TTR does not manufacture them or offer an implied warranty. Aaron advertises the intake and it is the buyer's responsibility to fully research what they are buying.

I have used TTR twice so far and I'll use them again because they offer superior service.

 

I have emailed Hong a few times and it looks as if Injen has no intention of refunding my money or replacing the pipe. TTR has my money not Injen. They should be able to buy it back considering it has not been installed. This is frustrating...

 

I know its frutstrating, but TTR did not do anything wrong in the transaction.

I have scratches on my intake because of a hood bracket. I'd rather have the 'dent' than a scratch personally.

But heres the deal, if it does not fit your car, then just keep on Injen and speak to managers only(lots of phone calls). It is implied by law that Injen's product be made correctly.

 

wow, that is ass,

Although it is TTRs problem in a way. Now I'm not knocking TTR one bit, and will say first that they are one of the best supporters here.

BUT Supplier<-->Retailer<-->Coustomer, hence the name "Middleman" TTR should be working to get this fixed, as its their job as a retailer, to deal with the coustomer and the supplier/manufacturer.

Sidenote: I always liked Injen...now I'll get a Fujita or XTC.

 

How are we suppose to fix the pipe? We guide all of our customers (and non customers) in the right way to help them get they proper fitting intake system. We do everything we can for what Injen allows, as the new intakes do fit.

A note just like MarcS stated. We sell the Injen intake, just like all the other vendors on this forum. We ship you what Injen ships us. We are not changing this part once we receive it. It is Injen's design.

Just like the K&N and their CEL. How can the retailer be responsable for the CEL that comes on?

We will gladly return any un-opened, not-used/installed item, all returns must follow the terms and conditions on the website.

This issue is really between the purchaser and the manufacture, if you dont like the design; As we only sell their product. Many websites wouldnt even have a picture close to the actual item.

We are just the easy ones to get a hold of, so that is why are responsable as why these have a dimple?

Again, we will gladly return any item, as long as it follows the terms and agreements.

 

Ever heard of the term "middle man"???? It's not TTR fault, it's Injen's. How was TTR supposed to know that there would be a fitment problem? Answer this question for me.....Who made/manufactured the "INJEN" intake.....

A)Injen
B)TTR
C)Unknown

 

man, some people kill me. So lets say you buy a header from Jegs. (just using someone who isn't a supporting vendor) When you get the header, the welds are shitty, it does not fit worth beans, and to top it off, it doesn't come with all the necessary hardware. Now, all Jegs did was grab it off the shelf, put your addy on it, and ship it out. Now how is that their fault that the design/execution is bad? I understand that the retailer deals with the customer and the manufacturer, but all thier job is, is to sell products that the manufactures provide them. So if X company gives Jegs, TTR, or whoever it may be a bad product, then the customer should take it up with the manufacturer. But in this case, Injen isn't going to refund your money. You bought the intake the way they desined it and sell it. That's your own problem if you bought it and don't like it.

 

Injen really dropped the ball on this one and their customer service is not the best. But how are you going to blame TTR for the issues you have with your intake? If TTR is liable wouldn't all who sell Injen Intakes be held liable? The reasoning of any one other than Injen being held liable is stupid.