Re: Longer Warranties, Less Incentives Coming Soon

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web cast @ 12:30 http://media.gm.com/us/gm/en/index.html

Press Release Source: General Motors of Canada Limited


Media Advisory - GM to Announce Major Consumer Initiative
Wednesday September 6, 9:20 am ET


OSHAWA, ON, Sept. 6 /CNW/ - General Motors Chairman and Chief Executive Officer Rick Wagoner will announce a major consumer initiative at a press conference on Wednesday, Sept. 6 at 1 p.m. EDT at the GM Renaissance Center in Detroit. A press release will be issued prior to the press conference, at 12:50 p.m. EDT, and will be available on gmcanada.com.
The press conference can be accessed by teleconference and satellite feed. Details are below:

Conference Call Information

To access the press conference via telephone on a listen-only line, dial 1-800-230-1074 or 1-612-234-9960, beginning at 12:30 p.m. EDT.


Webcast

To access the press conference via webcast, visit media.gm.com.

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http://biz.yahoo.com/cnw/060906/gm_c...feed.html?.v=1

What this means to you.....not sure yet but I expect my warranty to be retroactively upgraded being as that I have an 07. This has not been confirmed yet because it is unknow whether this will apply to 07 models or go into effect with 08 models.

http://www.gminsidenews.com/forums/s...ad.php?t=36776

http://www.gminsidenews.com/forums/s...ad.php?t=36775

Check out these links to follow story as it breaks

 

Crap. I bet this means they are cutting upfront money in favor of warranty. I may have waited too long on the cobalt then.

Bet they will match Ford.....


Yeah, now that I look at it, it is a 100,000-mile/5-year Powertrain Warranty, Roadside Assistance and Courtesy Transportation on 2007 models

 

Well I am going to listen in on the conference call and will post what I learn.

 

linkys no worky

 

Here try this

http://media.gm.com/servlet/GatewayS...=2&docid=28417

http://www.gminsidenews.com/forums/s...ad.php?t=36775

 

Yes all 07 will have a 100,000 mile/5 year warranty.

 

media.gm.com works, and you can click on the announcement before it starts...and there is a two line summary that I cut and pasted above, about the 5 yr warranty.

Devil is always in the details with the warranty....

The bad news...I would be very careful about applying mods to a Cobalt for FIVE YEARS because they might tie back some to try to say it caused any warranty issues with the cars....

Example: short shifter led to your transmission problems....

And...I would now get in writing SOMEWHERE from SOMEONE official that having a Stage "whatever" kit installed in your car won't mess with the warranty...

Reason...the warranty is now been kicked up in value. You don't want to do anything to sabotage it....

So...all mods must be done with the consideration of how someone might interpret their effect on the warranty....

Remember, with a 5 yr warranty, age alone without mods can affect a car...you don't need to give a dealer an escape clause with a mod they could point to....

Yes, and I know all that crap about you have to PROVE the MOD caused the warranty issue...trust me, the dealer/manufacturer has the big guns in the legal area...they can make you wait and feel the pain...they won't be suffering while you are without your car for some reason while you litigate, or go thru arbitration....

I think I will put this in a separate post...I think it is "post worthy"

 

Just given the type of car the SS/SC is, this sounds like a bad move from a buyer's perspective. You're losing out on up front incentives in favor of warranty, which most people are going to at least partially void almost as soon as they get their car.

 

thats true...but its still good for tones of other ppl i guess..

 

Oh yeah, for a family car it'd be great. It'd be nice to see an "either/or" type of deal. Take the incentives with a lower warranty or lose the incentives and get a helluva warranty.

But from GM's perspective, they'd rather take the money up front (no incentives) and then screw ya out of the compensation by trying to deny warranty claims on every little thing you have done to the car.

 

Good post, alleycat58...I had not considered the fact that GM could turn around and squeeze dealers to deny warranty claims to kick up profit.

It makes sense they would do so if warranty claims were excessive in any class of vehicle. Cobalt SS/SC's would probably be under the microscope for such things.

 

who keeps a car for 5 years, seriously!

 

*raises hand* I do. My Skyhawk between my parents and I was around for 12 years, I kept my Cavalier for 8 years, I'd like to keep the SS for at least that long if not longer.

 

Peopel who can't afford new cars every 5 years like me

 

GM to Provide 100,000-Mile/Five-Year Powertrain Warranty, Roadside Assistance and Courtesy Transportation on 2007 Cars and Trucks
Def NOT bumper to bumper....

And I stand corrected on the keeping a car for 5 yrs, typically people keep them 3-4 yrs...but the warranty IS transferrable to the next owner.

 

Now they are going to REALLY have to jack up the incentives on left over 2006 models, to compete with 2007 ones...wonder what they will be....?

A minimal 5 yr extended warranty adds about $1000 to the cost of a car bought "aftermarket". A bumper to bumper one about $1500.

So...for a 2006...it had $1250 in incentives...that means it needs to go up to around $2250 to compare....

Seems high. Wonder what GM will do.....

 

FOR RELEASE: 2006-09-06

CONTACTS

GM Announces Best Warranty of Any Full-Line Automaker








GM to Provide 100,000-Mile/Five-Year Powertrain Warranty, Roadside Assistance and Courtesy Transportation on 2007 Cars and Trucks

Comprehensive Coverage Validates Dramatic Improvements in GM Quality, Durability

DETROIT – General Motors today announced the best warranty of any full-line automaker, with coverage up to 100,000 miles or five years across its entire 2007 car and light-duty truck lineup in the United States and Canada, reflecting its success in dramatically improving the quality and durability of its vehicles.

GM’s new 100,000 Mile Warranty coverage is a fully transferable five-year, 100,000-mile powertrain limited warranty with no deductible. GM also has decided to expand its roadside assistance and courtesy transportation programs to match the powertrain warranty term. Altogether, it’s the best coverage in the auto industry.

“We’ve been telling everyone how strong GM’s cars and trucks are in terms of value, design, quality and durability. Now we’re going to back it up,” Chairman and CEO Rick Wagoner said. “This new warranty, combined with GM’s outstanding quality, competitive pricing, relevant technologies and a strong new lineup of cars and trucks, provides motorists with an unprecedented level of value and peace of mind.

“This latest step in our North America turnaround plan reflects the confidence we have in the quality of our cars and trucks. It’s the result of years of hard work by our employees, suppliers and dealers. It’s something that motorists want and deserve. For those who haven’t driven a GM car or truck in a while, this is our way of saying, ‘Come on back and see what we’ve done.’

“The bottom line is GM now has the best coverage in the industry,” Wagoner said. “It includes the best warranty of any full-line automaker, equally compelling roadside assistance and courtesy transportation programs, unique safety and security technologies like OnStar and StabiliTrak, and the nation’s largest network of outstanding dealers, with well-trained GM Goodwrench technicians who service GM cars and trucks better than anybody else.”

The no-deductible, fully transferable limited powertrain warranty covers more than 900 components related to the engine, transmission, transfer case (if applicable) and final drive assemblies on all 2007 model-year Chevrolet, Pontiac, Buick, GMC, Hummer, Saturn, Saab and Cadillac cars and light-duty trucks sold in the United States and Canada. GM will extend the existing roadside assistance plan to 100,000 miles or five years, and will provide courtesy transportation for a covered warranty repair.

The new warranty will apply retroactively to 2007 GM cars and trucks already sold.

For non-powertrain components, GM’s Bumper-to-Bumper New Vehicle Limited Warranty remains in effect: four years or 50,000 miles for Buicks, Cadillacs, Hummers and Saabs, and three years or 36,000 miles for Chevrolets, GMCs, Pontiacs and Saturns.

The new package is an important part of GM’s sales and marketing strategy, which is focusing consumers on the inherent value of its cars and trucks. Higher quality vehicles, reduced incentives and lower daily rental fleet sales are helping increase the residual value of GM cars and trucks. In addition, GM transaction prices have been rising, well above the industry average.

Wagoner said today’s moves were the result of GM’s successful decade-long effort to dramatically improve the quality of its cars and trucks. “From the men and women who design, engineer and build our vehicles, to our union partners, suppliers and dealers, the GM team’s commitment to quality has enabled us to deliver this consumer confidence package.”

GM tracks vehicle quality several ways, including analyzing warranty visits and the results of 10 million customer surveys each year, and studying the quality surveys of several independent organizations. GM has made significant progress on all fronts:

Warranty repairs at dealers have decreased 40 percent during the past five years.
Two GM brands, Buick and Cadillac, placed in the top five in the J.D. Power and Associates Vehicle Dependability Study released last month.
GM swept the large pickup segment, placed 11 models in the top three of their segments and had two models top their segments in the J.D. Power and Associates Initial Quality Study released earlier this year.
In the Strategic Vision 2006 Total Quality Index Study, five GM models topped their segments – more wins than any other manufacturer for the second consecutive year.
GM dealers also rank among the leaders in the most recent J.D. Power and Associates Consumer Service Index study, which measures customer satisfaction among new vehicle owners with the dealer service department during the first three years of vehicle ownership.
GM’s Buick brand ranked second in the American Customer Satisfaction Index study released last month, administered by the University of Michigan's National Quality Research Center .
GM will begin promoting the new initiative during Thursday night’s NBC-televised NFL season opener between the world champion Pittsburgh Steelers and the Miami Dolphins. In addition, a dedicated web site (www.gm.com/warranty) provides consumers with additional details about the program.

General Motors Corp. (NYSE: GM), the world’s largest automaker, has been the global industry sales leader for 75 years. Founded in 1908, GM today employs about 327,000 people around the world. With global headquarters in Detroit , GM manufactures its cars and trucks in 33 countries. In 2005, 9.17 million GM cars and trucks were sold globally under the following brands: Buick, Cadillac, Chevrolet, GMC, GM Daewoo, Holden, Hummer, Opel, Pontiac, Saab, Saturn and Vauxhall. GM operates one of the world’s leading finance companies, GMAC Financial Services, which offers automotive, residential and commercial financing and insurance. GM’s OnStar subsidiary is the industry leader in vehicle safety, security and information services. More information on GM can be found at www.gm.com.

###

(Note: In this press release and related comments by General Motors management, we use words like "expect," "anticipate," "estimate," "forecast," "objective," "plan," "goal" and similar expressions to identify forward-looking statements, representing our current judgment about possible future events. We believe these judgments are reasonable, but actual results may differ materially due to a variety of important factors. Among other items, such factors might include: the pace of introductions and market acceptance of new products; the effect of competition on our markets and significant changes in the competitive environment; price increases or shortages of fuel; and changes in laws, regulations or tax rates. GM’s most recent annual report on Form 10-K and quarterly report on Form 10-Q provide information about these factors, which may be revised or supplemented in future reports to the SEC on Form 10-Q or 8-K.)


CONTACT(S):
Janine Fruehan
GMNA Quality Communications
586-575-2980 (office)
586-899-0968 (mobile)
janine.1.fruehan@gm.com

John McDonald
GMNA Vehicle Sales, Service and Marketing Communications
313-667-3714 (office)
313-418-2139 (mobile)
john.m.mcdonald@gm.com

 

It doesn't matter what kind of warranty they offer, they're just going to void it anyhow.

 

I disagree. I took my, at the time, 5 1/2 year old camaro in for clogged cats fuly expecting to pay for them because of the aftermarket exhaust and headers but I was covered no questions asked 2 brand new cats.

 

I'm glad that you have that kind of stealership support. However I can't get the labor on a new clutch warrantied because my tires had worn tread. I even offered to provide my own clutch and they said no. Then they wanted to charge me 80% over book time for the labor. No thanks. My neighbor put new tires on his car and they refuse to warranty his clutch either "because we can't tell if you've abused the car or not". This may be good for people who drive like it's Sunday every day, but not for anyone with a pulse. Or God forbid someone decides they don't like their tires.

 

Trust me I am not trying to be a dick but is there another GM dealership close to you that you can go too. I have never ever had a problem getting anything covered under warranty where I go, even stupid crap.

If you can't go anywhere else have you tries talking to the general manager of the store, not the shop? What you are describing is technically illegal.

 

It's my whole area dude. I know you're not trying to be a dick, no biggy. Yeah, my case actually went up to the regional service rep or what ever they said he was. I drove an hour just to get away from the local guys and that's what I got. My neighbor got the new tire bit from our local stealership. So I'm just going to have an ASE certified mechanic do the work and when I'm done I'm going to give GM their clutch back.

 

I thought clutches were not covered anyway, as they are considered "consumable" parts....like brake pads....

 

After 5000 miles? I didn't really expect anything from them. I already had a clutch in line and immediately found an ASE certified mechanic to do the work. But anyhow I don't care if it's a consumable part or not 5000 miles is just ridiculous.

 

Man, 5,000 miles I would be pissed too. Oh well, look at it this way. Now you can UPGRADE!!! That's always fun right?

Seriously, I would have punched the guy in the face if he tried to give me some BS like that.