I recently ordered their "shortie" antenna a few weeks ago.

I had it on a car for less than a day and and it snapped right at the shaft...the base was still screwed onto the stub on my trunk.

I've sent them repeated e-mails and they have yet to get back to me for about three weeks now.

Anyone else have a means of contacting this company?

 

its dat bad...i have one to i never got to installed mine cause i couldnt get my stock one off...so im trying to sell it but no buyers

 

I haven't heard many problems with the antenna but I'm pissed at the company itself for not responding to me. I'm not trying to get my money back, just get anohter antenna. I even told them I would send the old one back in the original package.

 

their customer service sucks, it took them 2 weeks to ship my antenna after i paid them for it and thats only after i threatened to stop payment on it.

 

I have a "shorty antenna from auto-x works great. But, I did notice that all they did was cut a stock antenna down, and put a cap on the cut end.

 

the one I got defintiely wasn't just a stock antenna cut down, but it's really startin' to **** me off....lol

 

never had a problem with them they replied quickly to my emails and my antenna is great, I've had it for like 3 months now

sorry to hear about your situation man that sucks

 

that sucks deb! i had one on my car for a good year, till i sold it. i hope you get it taken care of. i went through ebay, did you as well?

 

how did it just "snap" ? were you messing with it???

 

No, I got it straight from their website.........It was literally on the car for less than a day....lol

Well let's see.....We were pulling into a car show, Dave was driving the cobalt and I was in the goat behind him. He stops for a pedestrian crossing and all I see is the antenna snap at the base and roll off my car onto the ground.

No I wasn't "messing" with it. If it was my own stupidity I'd just buy another...

 

Still no responses back from them....I hated to do it, but I opened up a dispute with Paypal

 

how does that work? do you have a chance of getting your money back or it's just their word vs yours and nothing happens?

 

This type of crap has happened to me before and I have gotten my money back. I took the first step through pay pal...basically they e-mail the seller with what I would like to tell them......

So far it's been a few days and still they have not replied back even from the pay pal dispute so I'm going to wait another few days and take it to the next step....opening up a claim.