i am having a really hard time with car-stuff.com, I don't understand what there major malfunction is.



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Chat InformationYou are now chatting with 'Bob'
Bob: Welcome to Live Help! How can I assist you today?
Adrian: ya i would like to know why my item has not shipped yet
Adrian: order # BM529***
Bob: We have updated this information to the Shipping department and asked them to check on this.
Adrian: if it is on backorder just tell me
Bob: They are checking on that
Bob: You will receive the Tracking E-Mail soon to your E-Mail address amayron@gmail.com
Adrian: how soon
Bob: It's directly shipped from the manufacturer
Adrian: well u guys tell me something different every time, last time you said it was shipped from one of your 10 storage facilities, other than soon, can i get an expected shipping date or something
Bob: The Shipping department are checking on this...
Bob: You will receive the updates soon
Adrian: rite, u guys are like a broken record, i can never get answers, i will be calling soon today if i do not receive a tracking number



So this has been going on for a while now, any suggestions?

BTW i have called 7 times now

 

Sounds like the run around we had with the Tail Light thread. We all had to get refunds. I hope this goes better for you.

 

anyone else have problems with them?