So how long do you thin it would take to replace a rear quarter panel on a 2007 cobalt 2.2 coupe?
According to GM 24 working hours...according to the GM body shop it has taken 7 business days so far, even though the parts were preordered.
Not to mention, my quarter panel had been off the car and on the floor for 4 days, and thats where it's at now, I just keep getting told the guy is working on it...
Total run around, can't even get ahold of the manager over the GM body shop.
My question for you all, what would you do quoted 5 biz days but has turned into 10 biz days, and i'm paying for the rental car out of my pocket, and they are no further on it then they were last wed.

Anyone have a similiar exp?
By the way, it's a huge chevy delearship here in the texas metroplex area.

IF anyone has any ideas or suggestions for me, please help~

 

mine was almost exactly 24 hours as well, not including all the time to match the paint up

 

well...it is a weld on piece...so it does take a decent amount of time (especially if you screw it up while you are doing it).

what dealership is it??

 

well so far we are at 33 hours just for the guy to try to get the new one on, and it's not even painted or primed or anything. So far they have had my car for 56 buisness hours and saying it won't be completed untill 80 business hours.

Classic Cheverlet in Grapevine.

Ive been getting the run around, they changed the estimated finished time 3 times so far, all about 3 days from each other.

 

that sucks, me and my uncles body shop can do a quater panel in no time. i take the old off, and he welds the new on with the help of me holding it and screwing it in. shouldnt take that long

 

yeah, thats a perdy big dealership....thats actually where i got my body work done after my wreck! they had my car for 3 months

 

What all did they have to do to it?

The messed up thing is, I can't even talk to the manager, he wont call me, they say they don't have any loaner's either or anything, blows my mind, they huge of a dealership and they don't have one car setting around I could use till' friday. pretty sad.
costing me $27 a day outa pocket on my rental car.

 

well.....someone forced me off the road and over a curb...sooo, they had to replace all of the front suspension...all of the rear suspension...3 wheels...the engine cradle, oil pan...and the roof panel as it bent when i hit the curb....somehow ( i think its a miracle, lol ) the frame stayed strait

tis why i have rental coverage! unless you are going out of pocket for the repairs?

 

All I gotta say is if anyone needs any body work done, stay away from this place, have gotten nothing but the run around, and they don't care about you as a customer, only how many cars they can take in.

Yeah I didn't even relise I didn't have rental coverege untill I had this issue.

 

EXACTLY!!!! they had my car sitting behind the shop for 3 FRIGGIN WEEKS!!! and when i did get it, i found a bunch of chips and scuffs...and the headliner was dirty as helll...i had to turn around and give them the keys back after complaining like crazy to get them to fix it

well sir...NOW YOU KNOW! lol...you should get it

 

yup, I have it now, but it doesn't do me any good now *lol*
Yeah The outside part of my door, is all skinned up from his grinder, I went down at lunch to look at it.

 

yeah man, i seriously had a hell of a time getting them to fix the 5 chips and numerous buffer scratches i found!

 

man wtf, u know, what happened to takeing care of your customer because they are the ones paying your bills, it's really sad, I had a choice of like 20 other places, but I figured, big GM dealer, gm certified, auto body repair certified, I figured it should go smoothly.

 

ha! the only good thing is, its on GM record, so if you ever have issues you can take it to any GM dealer....but, other than that...its a PITA!!!!

 

I pretty much told them, I have $0 money now, I have to drop my rental car off after work, and from that point on I will be setting in their office untill they provide me with some sort of transpertation.

Here is what my wonderful tracker says about my car work being done.

Customer Repair Status & Message Center
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05-20-08 - TARGETED DELIVERY DATE OVERRIDE: There has been an extension to the completion date of repairs. New Targeted Delivery Date is 05-23-2008. (Customer has been notified via e-mail.)


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05-16-08 - TARGETED DELIVERY DATE OVERRIDE: There has been an extension to the completion date of repairs. New Targeted Delivery Date is 05-21-2008. (Customer has been notified via e-mail.)


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05-14-08 - VEHICLE STATUS UPDATED: Body Repair Process --> Awaiting metal


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05-13-08 - VEHICLE STATUS UPDATED: Parts --> Parts received


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05-12-08 - TARGETED DELIVERY DATE OVERRIDE: There has been an extension to the completion date of repairs. New Targeted Delivery Date is 05-16-2008. (Customer has been notified via e-mail.)


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05-07-08 - VEHICLE STATUS UPDATED: Parts --> Parts pre-order

05-07-08 - VEHICLE STATUS UPDATED: Repair Authorization --> Repair authorization obtained (Customer has been notified via e-mail.)

 

what you need to do is go to the manager of the whole dealership have a little talk with them say you are payin out of pocket and that you expect them to pay for the rental car because they are past their quote time

 

I called and talked to the GM he let me get out basicly, i'm having problems witht he body shop, car is at the same point as it was last wed, and im paying rental out of my pocket, he said you speak to the manager over the shop, I said ive been trying to contact him, and he said whats ur number, I will call you right back sir, and thats that so far *lol*

Just an update, they are paying for my rental car now and it should be done on Friday.
Thanks to all who helped!

 

in and out of the shop I work in ,in about 3days

 

Well 10 days here, but atleast they are taking care of my rental now!

 

been there before. it took my ss sc 3 weeks before it was ready to be given back to me. they tell you one thing and then change their minds about when it will be ready. bottom line is dont rush them or it will come out looking like ass. mine you cant even tell it was replaced. im on my phone now but later ill post pics and go into more detail. expect probably another week or two until its done.

https://www.cobaltss.net/forums/show...alerships+suck

Theres my thread.

 

Well now it says they are preping it for paint, so I hope it's good!

 

lol your car has no frame you have a unibody.

 

oh come on...you know what i meant ...im old school...i like frame rails...what can i say...

 

Well as an update to anyone who cares, I went to pick up my car today, 15 days after drop off, only to find, the bottom part of the quarter panel was missing paint, still had weld spots which were painted over but barely, and news paper stuck to the paint under it, my tire has some sort of epoxy stuff all over it, "was a new gforce tire" the top peice that runs from the door all the way to the back window was still pushed a quarter of a inch back past where it was suppose to be, they got grease all over my back seats and made a very poor attempt to shampoo it out, the interior of the car was covered in dust from the work they did "they did not cover up any of my car while grinding and cutting the quarter panel or welding, so the back of my back seats has holes burnt in them, because the back window was removed, the inside panel that goes around the back glass is all chewed up on the edges where it appears they placed the window in and pryed it into place without removing the panel first. The list goes on, what a nightmare, also the part that they missed painting they took it back in painted it and told me it would be fine after drying for 5 min. oh and the trunk interior carpet on the drivers side is missing it's clips now.
I think thats all I have noticed so far, they told me to bring it back tomorrow at lunch so the manager can look at it........

So lets see what happens I guess....

Any advice from anyone would be much appreciated!

 

Stab them in the face with a soldering iron!

My god if my SS was like that when I went to pick it up people would have been killed.