Rear Quarter Panel Replacement - Not Going Well.
New Member
Joined: 02-03-08
Posts: 27
Likes: 0
From: Norfolk VA
Well as an update to anyone who cares, I went to pick up my car today, 15 days after drop off, only to find, the bottom part of the quarter panel was missing paint, still had weld spots which were painted over but barely, and news paper stuck to the paint under it, my tire has some sort of epoxy stuff all over it, "was a new gforce tire" the top peice that runs from the door all the way to the back window was still pushed a quarter of a inch back past where it was suppose to be, they got grease all over my back seats and made a very poor attempt to shampoo it out, the interior of the car was covered in dust from the work they did "they did not cover up any of my car while grinding and cutting the quarter panel or welding, so the back of my back seats has holes burnt in them, because the back window was removed, the inside panel that goes around the back glass is all chewed up on the edges where it appears they placed the window in and pryed it into place without removing the panel first. The list goes on, what a nightmare, also the part that they missed painting they took it back in painted it and told me it would be fine after drying for 5 min. oh and the trunk interior carpet on the drivers side is missing it's clips now.
I think thats all I have noticed so far, they told me to bring it back tomorrow at lunch so the manager can look at it........
So lets see what happens I guess....
Any advice from anyone would be much appreciated!
I think thats all I have noticed so far, they told me to bring it back tomorrow at lunch so the manager can look at it........
So lets see what happens I guess....
Any advice from anyone would be much appreciated!
Was this an Insurance job if so call your adjuster and complain like hell and you will get what ever you want trust me i work in a body shop and i see it happen all the time and most of the time in is not even repair related ( BTW what insurance company is it if it is a claim?)
Thread Starter
Senior Member
Joined: 08-09-07
Posts: 557
Likes: 1
From: EAST TX
Was this an Insurance job if so call your adjuster and complain like hell and you will get what ever you want trust me i work in a body shop and i see it happen all the time and most of the time in is not even repair related ( BTW what insurance company is it if it is a claim?)
They are listed as one of their prefered body shops.
Junior Member
Joined: 09-14-06
Posts: 411
Likes: 0
From: Evansville, Indiana
wow!
I am a painter at a high-end car dealership body shop that has a very good reputation for quality work and this story amazes me, i wouldnt expect this type of story from a large dealership's shop.
Our shop could've had the old 1/4 off and new one welded in the same day. When we do a 1/4 panel we always pull the rear seats outand cover everything interior wise up with welding blankets. We have a very expensive spot welder that makes the welds look like the factory spot welds, which doesn't require any grinding or priming of the area. Sometimes it will come over to the paintshop that same day or the next day.
I am a painter at a high-end car dealership body shop that has a very good reputation for quality work and this story amazes me, i wouldnt expect this type of story from a large dealership's shop.
Our shop could've had the old 1/4 off and new one welded in the same day. When we do a 1/4 panel we always pull the rear seats outand cover everything interior wise up with welding blankets. We have a very expensive spot welder that makes the welds look like the factory spot welds, which doesn't require any grinding or priming of the area. Sometimes it will come over to the paintshop that same day or the next day.
Thread Starter
Senior Member
Joined: 08-09-07
Posts: 557
Likes: 1
From: EAST TX
wow!
I am a painter at a high-end car dealership body shop that has a very good reputation for quality work and this story amazes me, i wouldnt expect this type of story from a large dealership's shop.
Our shop could've had the old 1/4 off and new one welded in the same day. When we do a 1/4 panel we always pull the rear seats outand cover everything interior wise up with welding blankets. We have a very expensive spot welder that makes the welds look like the factory spot welds, which doesn't require any grinding or priming of the area. Sometimes it will come over to the paintshop that same day or the next day.
I am a painter at a high-end car dealership body shop that has a very good reputation for quality work and this story amazes me, i wouldnt expect this type of story from a large dealership's shop.
Our shop could've had the old 1/4 off and new one welded in the same day. When we do a 1/4 panel we always pull the rear seats outand cover everything interior wise up with welding blankets. We have a very expensive spot welder that makes the welds look like the factory spot welds, which doesn't require any grinding or priming of the area. Sometimes it will come over to the paintshop that same day or the next day.
Junior Member
Joined: 09-14-06
Posts: 411
Likes: 0
From: Evansville, Indiana
yeah, imagine how I feel, I mean a huge GM deal and body shop certified, you would think high quality.... but I would have even expected a better job from some guy who owns some shop, names bob's body shop, you know? I mean ok they screwed up the quarter panel, they fix it, but man, to screw up a bunch of stuff that wasn't broke, come on
Thread Starter
Senior Member
Joined: 08-09-07
Posts: 557
Likes: 1
From: EAST TX
Well I recieved their "report card" in the email today, and of course gave them bad reviews in it, and I contacted my adjuster who forwarded my email of everything to some guy who works for lynx services and handles their direct repair program, so he in about 20 min I will be heading to their shop to talk to the manager, everyone wish me luck...
ps. I found more stuff wrong with it today... blah
ps. I found more stuff wrong with it today... blah
Thread Starter
Senior Member
Joined: 08-09-07
Posts: 557
Likes: 1
From: EAST TX
Update - yes I am still dealing with this body shop / dealership, they finally got all of the parts in to replace the parts they messed up, well one came in messed up, they fixed one peice, scratched it and the peice below it, and said they would detail my car, looked like they washed it off with a water hose and a sponge, and they cleaned up the new parts they put on, I vacumed my car before I took it in, and it was dirty again, man I just can't beleive this place, quick to half do everything and anything, wanting to make their customer happy, evedently does not exist with this place. So once again to everyone in the DFW Texas area, stay away from Classic Chevy in Grapevine, unless you want well over a month of crap, and lots of promises that are not kept, I will let you all know the outcome of this all if we ever get there.....
New Member
Joined: 03-26-14
Posts: 3
Likes: 0
From: OTTAWA
hey @Sh0nuff i just got a nice dent in my rear driverside QP what did the body work cost approximately?? thinking of getting the whole part replaced everyone says to uyse an airbag to push it out but id rather go new keep the cobalt looking sharp + it needs a pain job anyway
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