Tjin Edition Trunk Group Buy
Joined: 12-23-09
Posts: 12,643
Likes: 7
From: Mt. Pleasant S.C.
Vtec Rep
Platinum Member
Joined: 05-11-09
Posts: 27,815
Likes: 1
From: Parma, OH
thats kinda why i sold mine, if someone wanted to they couldve ripped my trunk right open. its seemed extremely flimsy.
Junior Member
Joined: 12-13-11
Posts: 420
Likes: 0
From: Wisconsin
Some us, including myself are not always tech/mod savvy. If you are unable to do it on your own, please take it to a body shop.
I'm sorry and you are? I appreciate your concern about your fellow Cobalt family, but we haven't tried to screw anyone over. I don't see your name on the list of individuals who payed for this trunk, so why are you trying to start a "revolution" here? Ask anyone here, I've been there for them whenever they've needed any help, plus or minus a few who were asking for outrageous requests. Less than 50 posts and less than 8 months of membership doesn't give you the right to criticize us in anyway unless you have a personal issue with us that came from making a purchase through me directly.
I told everyone what would be involved. ALL of our parts are suppose to be installed by a professional/body shop, you don't go to a body shop just for paint, you know? Mostly everyone here has been able to do it themselves, so at this point is not about this task being impossible to do, it's about having a certain skill set to do the modifications. If you lack those skills then you will have to pay to get it done. It's as simple as that. Also, on the damaged note, we've packed the hell out of these things, the mishandling isn't coming from us, its the courier. Anyone who has been unhappy and has wanted a new trunk, I've sent it to them. Make sure you have all the facts before you try to blast a company that is trying to help. I am not trying to come off rude, but I don't appreciate someone saying that we are not about taking care of the customer, especially when that's all we've been doing.
I'm sorry and you are? I appreciate your concern about your fellow Cobalt family, but we haven't tried to screw anyone over. I don't see your name on the list of individuals who payed for this trunk, so why are you trying to start a "revolution" here? Ask anyone here, I've been there for them whenever they've needed any help, plus or minus a few who were asking for outrageous requests. Less than 50 posts and less than 8 months of membership doesn't give you the right to criticize us in anyway unless you have a personal issue with us that came from making a purchase through me directly.
I told everyone what would be involved. ALL of our parts are suppose to be installed by a professional/body shop, you don't go to a body shop just for paint, you know? Mostly everyone here has been able to do it themselves, so at this point is not about this task being impossible to do, it's about having a certain skill set to do the modifications. If you lack those skills then you will have to pay to get it done. It's as simple as that. Also, on the damaged note, we've packed the hell out of these things, the mishandling isn't coming from us, its the courier. Anyone who has been unhappy and has wanted a new trunk, I've sent it to them. Make sure you have all the facts before you try to blast a company that is trying to help. I am not trying to come off rude, but I don't appreciate someone saying that we are not about taking care of the customer, especially when that's all we've been doing.
I'm really pissed about the whole thing. I told thm right away that it was damaged and I would be really busy for a few months and would not have time to take care of it with moving and things and now that I have the time they are saying sorry its too late. Oh well
Senior Member
Joined: 04-30-05
Posts: 523
Likes: 0
From: Ohio
Thread Starter
Former Vendor
iTrader: (17)
Joined: 02-12-08
Posts: 2,888
Likes: 10
From: Fullerton, CA
I didn't disappear, I just got promoted. I haven't had time to do my normal sales. =/ Im still here for you guys though.
You took 3-4 months to reply back with the proper paperwork. I understand you were in the midst of moving, but I sent you a Case Worksheet within 2 business days of you receiving your damaged trunk and you filed the claim approx 90-120 days later. We can't claim shipping damage with UPS because of the time you took to reply. I really do apologize that this is how you feel but it's now out of our control.
I didn't disappear, I just got promoted. I haven't had time to do my normal sales. =/ Im still here for you guys though.
I didn't disappear, I just got promoted. I haven't had time to do my normal sales. =/ Im still here for you guys though.
Thread Starter
Former Vendor
iTrader: (17)
Joined: 02-12-08
Posts: 2,888
Likes: 10
From: Fullerton, CA
Oh I agree with you 100% and since they were not packaged correctly, we issued replacements for those who got damaged items. Those who filed their claim in enough time for us to hold the shipper responsible. Please don't look at me as a bad guy, I did everything I could. With the time delay, you have left me with no way to help you.
Oh I agree with you 100% and since they were not packaged correctly, we issued replacements for those who got damaged items. Those who filed their claim in enough time for us to hold the shipper responsible. Please don't look at me as a bad guy, I did everything I could. With the time delay, you have left me with no way to help you.
I just can't believe you wont refund money to get it repaired. You guys messed up and now I have to eat it! I don't know how your not the bad Guy I didn't even think it would take a year to get this trunk but I held on waiting. For what? To waste money, time and be pissed on. Thanks
