R1 Concepts = FAIL
R1 Concepts = RESOLVED
So to recap what I ordered...R1 Concepts E-Line slotted rotors, Hawk HPS pads, cast iron drums and R1 Concepts rear shoes.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
Last edited by Do_WorkSS; May 24, 2011 at 05:58 PM.
So to recap what I ordered...R1 Concepts E-Line slotted rotors, Hawk HPS pads, cast iron drums and R1 Concepts rear shoes.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
Seems to me they went out of their way and are paying to ship twice rather than holding everything until the pads came in. Be happy, therer are other vendors who wouldn't have shipped anythiing.
No a company should inform you of stuff like that. That is a fail on their part. All I know is that if I were in charge over there I'd be on someones ass for that. It's the little things like that that show customers you truly care.
I think I'd be pretty upset but I don't think I would be create-a-thread-upset. You know? I think they are doing a good thing by sending you all your stuff as soon as it's ready though. Can't be mad for that.
ya the same thing happened to me when i ordered my rotors and pads. they should put up a notification when ordering that hawk products are dropped shipped. i didnt have any rush so didnt bother me.
The situation has been taken care of. I contacted them and told them to just cancel the Hawk Pads and issue a refund. I went down to the Kragen and got some Wagner Thermo-Quiets.
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JonyyB
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Dec 24, 2004 10:46 AM



