R1 Concepts = FAIL
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R1 Concepts = RESOLVED
So to recap what I ordered...R1 Concepts E-Line slotted rotors, Hawk HPS pads, cast iron drums and R1 Concepts rear shoes.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
Last edited by Do_WorkSS; 05-24-2011 at 05:58 PM.
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So to recap what I ordered...R1 Concepts E-Line slotted rotors, Hawk HPS pads, cast iron drums and R1 Concepts rear shoes.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
UPDATE:
Got the parts Tuesday afternoon. My wife calls me at work and tells me the box is on the dinner table. I get home and open the box...to my surprise everything is there...EXCEPT THE PADS. Of course I had a track day today...so I call R1 Concepts only to find out that the HPS pads are on a one-week dropship.
So I would like to formally thank whoever was supposed to call me, but didnt, to tell me that the pads arent gonna be included...that way I could've made arrangements for other pads.
As far as the parts go...got everything installed today before my runs (stripped out a caliper bracket...had to replace that). Went down to Kragen and got some Wagner Thermo Quiet pads. Everything works really well and I LOVE look of the slotted rotors...they accent my wheels quite well.
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No a company should inform you of stuff like that. That is a fail on their part. All I know is that if I were in charge over there I'd be on someones ass for that. It's the little things like that that show customers you truly care.
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I think I'd be pretty upset but I don't think I would be create-a-thread-upset. You know? I think they are doing a good thing by sending you all your stuff as soon as it's ready though. Can't be mad for that.
#17
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ya the same thing happened to me when i ordered my rotors and pads. they should put up a notification when ordering that hawk products are dropped shipped. i didnt have any rush so didnt bother me.
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The situation has been taken care of. I contacted them and told them to just cancel the Hawk Pads and issue a refund. I went down to the Kragen and got some Wagner Thermo-Quiets.
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JonyyB
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12-24-2004 10:46 AM