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Dealership is being cheap on what the promised

Old Jun 18, 2007 | 02:12 PM
  #1  
Vetteman-sssc's Avatar
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From: Central Mass
Dealership is being cheap on what the promised

When I bought my 2006 cobalt sssc it came with a free batt , tire,oil change for the life of the car.

Well I know my tires "P zero" are pretty bald and they have stated that when I went to get my oil changed today.

Well I got pretty pissed when the said they will replace my tires but with a cheaper tire and a rating of H because the tire was a lot cheaper price than the stock "P zeros" which are W rated.

Well im not playing this game with them I feel what was one my car to start should be put back on it at least with the same rating of W.

I need some advice what would the forum do to handle this matter


Thanks Forum
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Old Jun 18, 2007 | 02:18 PM
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It's hard to beleive they would agree to give you free tires for the life of the car. Especially Pirellis. Your car came with P-zero Rosso's, maybe you can make a deal for P-zero neros which are cheaper all season tires but are still W rated.

The car is made to travel at speeds of 140+ mph which require W rated tires. I hope you aren't traveling at that speed on a daily basis... but nevertheless the car's specs call for a specific rating.
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Old Jun 18, 2007 | 02:21 PM
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I got free batteries and tires for life of my vehicle...but i havent had to replace either yet...but if they try to pull this on me I will go off
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Old Jun 18, 2007 | 02:25 PM
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You should have gotten a little booklet or something when they agreed or you payed extra for this service....I would consult that book and it should probably have every little detail about what the dealership will and will not do.

If it comes down to them still giving you the cheaper tires...take em' and then sell them and put that toward the better ones, expecially since you'll eventually be paying anyway
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Old Jun 18, 2007 | 02:47 PM
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From: Central Mass
Originally Posted by MarcS
It's hard to beleive they would agree to give you free tires for the life of the car. Especially Pirellis. Your car came with P-zero Rosso's, maybe you can make a deal for P-zero neros which are cheaper all season tires but are still W rated.

The car is made to travel at speeds of 140+ mph which require W rated tires. I hope you aren't traveling at that speed on a daily basis... but nevertheless the car's specs call for a specific rating.

That was the special offer at the time of purchase so they could move in the 2007 that had 100,000 mile warranty.
I only have a 36'000 mile warranty not 50'000 on mile 06.

And now when it comes time to replace my tire under that warranty they want to put a lower rating tire on my Balt

It came with P zero I exspect Pzeros
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Old Jun 18, 2007 | 02:51 PM
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I've got 2 sets of free tires with my vehicle... I expect them to replace the tires with what came stock. It's their fault for being stupid and offering free tires on a SS/SC anyways. I'd tell them to give me what came stock, or I'd go talk to the general manager.
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Old Jun 18, 2007 | 05:32 PM
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Originally Posted by RaineMan
I've got 2 sets of free tires with my vehicle... I expect them to replace the tires with what came stock. It's their fault for being stupid and offering free tires on a SS/SC anyways. I'd tell them to give me what came stock, or I'd go talk to the general manager.
I don't think they realized how expensive P-Zero Rosso's are.
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Old Jun 18, 2007 | 05:49 PM
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If its in the contract they have to replace the tires stock specifications or better. Tell them if they dont replace them with the same or better, then they will be hearing from your lawyer. You gotta be a dick to them if they gonna be one to you. Just make sure you dont curse at them cause that can fire back at you, trust me happened to my dad lol.
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Old Jun 21, 2007 | 08:57 PM
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free tires are free tires however you look at it. Shoot, i'd take any free tires for my car if they were the correct size and all. Speed ratings don't matter too much to me, as I seldomly travel over 100mph anyways.
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Old Jun 22, 2007 | 08:30 AM
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Originally Posted by WhiteSSBalt
Speed ratings don't matter too much to me, as I seldomly travel over 100mph anyways.
yeah here in stupid illinois max speed limit is 65.
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Old Jun 22, 2007 | 08:52 AM
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Im sure your dealer gave you a copy of the tires-4-life agreement, just find it w/ all the other paperwork you kept in a safe place when you bought your car read it, then you will be better prepared to get the proper tires for your car..
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Old Jun 22, 2007 | 09:14 AM
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1) See what the agreement says

2) Offer the P-Zero Nero M&S as a comprimise. They're $70 a tire cheaper than the Rossos and are a MUCH MUCH better overall tire. Better grip and they go like hell in the rain plus with the way mine are wearing, it looks like they're going to last at least TWICE as long as the Rossos, probably more. That way you're getting something better than stock and the dealership is saving $280.
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Old Jun 22, 2007 | 06:21 PM
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Originally Posted by LethalSS
yeah here in stupid illinois max speed limit is 65.
most of the roads I travel on for work are either 45 or 55. And cops around don't play. If they see/hear my exhaust when im going a whopping 5mph over, they won't think twice about pulling me over for "speeding" just so they can add on an additional "improper exhaust" ticket. Sucks.
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Old Jun 22, 2007 | 06:30 PM
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youll find that most tire shops will not ALLOW you to put a tire with less speed rating than it comes with from the factory.
I even had to argue with 1 shop when i was buying WINTERS!! he said he couldnt put a winter tire on my car unless it was W rated! lol.

maybe you should mention that to them....
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Old Jun 23, 2007 | 12:54 AM
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Originally Posted by an0malous
youll find that most tire shops will not ALLOW you to put a tire with less speed rating than it comes with from the factory.
I even had to argue with 1 shop when i was buying WINTERS!! he said he couldnt put a winter tire on my car unless it was W rated! lol.

maybe you should mention that to them....
I work at Sam's Club in Tire and Battery, and an0malous is right. Sometimes we'll put lower speed rated tires on a car but we try to avoid it and make sure the member knows they're stepping the speed rating down before we do.

Vetteman-sssc, I'd bring up with the dealer that the *factory* spec for the car is W rated, and anything less then that could be a safety concern. And if they try to make excuses about the speed rating I'd bitch them out. It says "SS" on the back of the car, it's a performance car, not "sporty". If they offer a Z speed rated tire (149+) that would be acceptable to me but I would still push for the original W.

My brother just got a SS/SC with some Kumho Ecsta SPT's that are a 225/40/18 Y rated, and they're only 87$ each plus shipping. That could be a decent compomise if your looking to stay out of the all season tires. Or something similar to those tires.


Also MarcS W speed rated is up to 168 MPH, and in the unlimited Z category. H speed rated is up to 130, V is up to 149, not to be confused with Z which is 149"+". There actually is no 140 MPH speed rating. This site has all the speed ratings if your interested. Also note that Y and (Y) are different, (Y) is 186+ where as Y is up to 186.
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Old Jun 25, 2007 | 11:53 AM
  #16  
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From: Central Mass
Well heres a update.
I have the Gunmetal rims and they are chipping bad "common issue I hear" and the dealership is giving me a hard time about getting them fixed or repaired.

Also now they are trying to VOID my tire warranty because they claim I should have gotten a front end alignment at 12,000 miles and my Balt SS|SC now has 30,000 miles on it.

Also the other day I started getting a clicking type noise somewhere in the drivetrain which appears to be either a axle or bushings when I take off in 1st gear.

I believe this dealership " or should I stealership" is trying to screw me over and VOID my warranty and way they can by putting the blame on me.

The funny thing is I have been taking my car there sense it was brand new and I alway ask if there is any maint that needs to be done when I get my oil changed" which is free" and have the tires rotated every oil change also and THEY NEVER ONCE said anything about a front end alignment at 12,000 miles and now that I need my tires replaced they throw this BS up to me to VOID my Warrenty on tire replcement

IM SO DAMN PISSED .

Ps they also damaged my paint above my passenger side ground affects" all cracked" probably the tech when he put the car on the lift and didnt say anything "of course not" and they saying they are not responable to fix it.

I NEED HELP !!! can someone give me advice what I can do.
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Old Jun 25, 2007 | 12:01 PM
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Just ask them since they are putting a lower grade tire on the car then GM calls for are they willing to except the liability when the fail at speed? If they say no then tell them to put on what the car calls for.

Mention the words lawyer, lawsuit, liability and they should straighten out.
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Old Jun 25, 2007 | 12:01 PM
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Honestly if they are being that **** about it, plus they damaged your car and are trying to pass off the blame, I would be talking to an attorney REAL SOON and think about taking them to small claims court.

Read the details of the tire warranty. If it does not say you MUST get an alignment at 12k miles, then they can't void it. Also, have you ever had it aligned? If not, I would go now, not a bad thing to have, plus if they say "Don't need it, all is well" that's one more thing to throw back at the dealer. "Well, if it doesn't need an alignment at 30,000 then I doubt it needed one at 12,000!" Plus they initially were going to honor the warranty until they found out that the SS/SC took more expensive tires than what they'd hoped for.
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Old Jun 26, 2007 | 08:13 AM
  #19  
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From: Central Mass
update

Well the Balt is at the stealership as of yesterday.
Getting the axle problem fixed "clicking on driverside"
Also getting front end alignment and bald tire balanced"idiots".
So now I should be able to get my tires replaced after doing the alignment.

Also my gunmetal rims should be getting fixed or replaced do to chipping issue.

So wish me luck and I will keep forum updated.
Boy I hate dealerships
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Old Jun 28, 2007 | 09:32 AM
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If the dealership is saying your tires are worn due to bad alignment, I'd be checking the tires. If they're worn down on *just* 1 side, then that can be alignment. If they are worn down evenly, or on both sides that's not an alignment problem. After you get an alignment done they can still try and jerk you around, because the damage would already be done to the tires, and aligning the car right now can't reverse the damage. If you can take pictures, preferably of all the tires, and post them that might help.

You said the dealership advertised "free batt , tire,oil change for the life of the car." In that advertisement did they say anything about what they define as the "life" of the car (IE 100,000 miles, 10 years old, 3 sets of tires, etc.)? If they didn't then it wouldn't matter at all how fast the tires wore out. If they do have a restriction your probably nowhere close to it, so again, it souldn't matter even if the tires *did* wear out fast. The worst I can see them getting away with would be something like, I'll make up some numbers here, "the warranty only covers for 3 sets of tires, so when you run through those 3 sets that's it". If they say something like that I would just take the tires now, and however many more they guaranteed in the original advertisement, and just be happy you got however many sets of tires.

As for the cracked paint, your correct that it would be easy to damage the body kit or the area immediatly surrounding it with a lift. The problem is you have to prove that they damaged the car. So unless you have before and after pictures, with dates showing you couldn't have possibly damaged the car...or the dealership by some miracle actually admits to having tapes of when the car was into service, *and* you can clearly see the tech damage the car, I wouldn't hold too high of hopes for getting that fixed. Don't get me wrong though, I'd still try as hard as I can. Mentioning an attorney could help, but then your trying to intimidate the dealership, and if you don't succed your in a worse position then you were before. I would save mentioning and attourney for a last resort. If you can prove the dealer damaged the car they would deffinatly be responsible for fixing it though.


P.S. Sorry it took so long to get a reply in, real life sucks sometimes
Good luck,
-Jason
Sam's Club Tire and Battery Slave
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