So I ordered the 60# injectore from CA and they came messed up. Took my car to 2 different places and they both say the same thing.

My question is: Where can I get new injectors that will fit in the sam wiring harness that Cobalt addiction usses? Do all aftermarket injectors use that type of harness?

Also, does the GM stg 1 kit come with 42 or 60# injectors?

 

Bump, Anyone?

 

how are they messed up ??

 

They arent spraying right. I have the cars timming all the way down at 6 and I'm still getting knock. Everything else is fine. Plus they were shipped in a box with no packing what so ever. So they were thrown around for a week before I got them. And now CA is saying they won't take them back.

 

Most aftermarket injectors use whats known as a late gm model injector plug.

Did you plug the injectors you received directly into your wiring harness ? Or did you have to use a aftermarket wiring clip for the injectors ?

 

interesting

 

I purchased the After market wiring harness with the injectors and used it.

 

injector harness is an EV1 if I remember but there are harness' to adapt us to ev6 (bosch style)
you can get these



the New injectors you got are EV6 (bosch style)

 

Sucks man...btw, GM stage kits use 42# injectors, but not the same as the Lucas ones. I believe GM's are plug and play with the stockers - no harness needed. Could be wrong, though.

Also, I'm surprised they won't take them back. I mean, if they were shipped and arrived damaged, they should be able to recoup the money through shipping insurance. Keep fighting!

 

did you tune for the 60lbers... if you don't adjust the ifr table they will run like ****

 

GM's are like 400 bucks
They are saying that because I installed them that they can't give a full refund. BS! And they want me to spend the $ to get them flow tested, find out which one is bad and then pay the shipping to send the bad one back, so they can send me another "good" one.
This is some of the worst customer service I have ever sncountered.

 

Well We did the tune for the 60's, but how do you tune for a messed up injector? If you have that file, let me know.

The guy doing my tunning is a Master HP tunner and does the tunning for many shops here in AZ. He has been using HP since they came out. The other mechanic that said one is bad has been doing that for... God knows how long.

It's just BS that I have to pay for thier shitty part. Right?

 

I have the bosch style harness already.

 

Don't the already come flow-tested to within +/- 1%? And if it didn't arrive damaged, it was defective from the factory. Either way, there was no way to tell that before installation, so why should you get docked part of the refund for that? It's not like there's a restocking fee on defective items...good luck man, I hope you get it worked out.

 

Ya it's all total BS!!! I don't understand what is so complicated. Their part is broke, Idont want a broken part, give me my money back....

"Nope! Sorry Chris. We here at Cobalt addiction are all about bending our customers over a table and shoving broken parts up their ass. And when we are done with that, you guessed it!!!!! Re-stocking fee!!!!!
Thank you for spending close to a thousand bucks with us. any time your ass hole is feeling too tight you can depend on us to loosen it up."




RANT!

 

this is kinda lame =/

i had a flow problem with one of my injectors on my old car the mechanic just took the injector out of the boss and sprayed each one individually to atmosphere somehow with the engine off till he found out wich one was messed up..

not sure how he hooked it up to do that im sure ur mechanic could do the same

 

Ya, we are just gonna swat out injectors till we find the bad one. A buddy o mine has a good set of 60's hes not using.

 

Ok well since he decides to try and bad mouth us , here is all the emails back and forth between us . I will let you all decide on how bad our customer service is and if we are being unreasonable . I dotn have to say anything , here is the emails .....we have doen nothing but try and help .
#1:Hey I received the injectors and noticed that they were not packed properly (no padding at all). I put them an my car this Saturday and they are not working properly. Also, the tech that is tuning my car says that they only run at 30% duty cycle. We came to the conclusion that not only were the ones that I was sent damaged, but they are unnecessarily too big. I would like to switch down to the 42# injectors.
How do we go about this
#1 CA response:How are you tuning your car and what are you running on it ? . What problems are you having? How are they not working properly? We need more specifics . The car has to be tuned for them . The 60lbers are for serious mods. We have over 12 local cars here running them at all different stages and have had zero problems.
#2: I have a Master HPT Tech doing all the tuning.
He writes this: "Tricking the computer to run larger injectors isn't necessarily the best thing to do. Yes it works, but it isn't correct and it throws off all other airflow based calculations like load, idle airflow control, timing, etc. This computer is nearly identical in operation to the GM LS2 computer and has the same injector flow rate limitation."... "I was seeing .8 msec idle pulsewidths on Chris's car with those 60# injectors which generally is considered bare minimum if not slightly less than the published recommendation for mototron (seimens deka) 60# injectors. As far as duty cycle goes, you also have to deal with the different consumption rates of N/A, supercharged, and turbo vehicles. These 60# injectors are more like #70 with the GM 4 bar fuel pressure."
I am running the Fujita CAI, ZZP 2.7" pulley, One range colder Iridium plugs, and the 60#'rs. (All purchased from you guys about two weeks ago.)Does this help?
#2 CA response:Well normally we suggest the 60lbers for anything smaller than a 2.6 with full exhaust , intake , meth kits and higher boost and racing possible upgrades . We have full tunes for the 60lbers and have not been having any problems with them . What are the problems you are having? You still haven't specified what is actually wrong. Most street cars use the 42# and they seem to have enough headroom , the 60 # are for racing purposes but still work fine for the street. If you feel you have made an incorrect purchase you can return the injectors and we would deduct 20% restocking fee (especially because they are used) and loss of shipping charges. We are trying to be reasonable as the units are used and in perfect order , but we can no longer sell them as new. We cannot just sell stuff and have it be used then have someone change there mind and send them back . If they were not used at all we could do the swap minus the shipping charges.
As I have stated though we have been running the 60lbers on cars here without problems. and have a few with the 2.7 running them and having good results . Yes they are large and are used on our higher HP cars but do work on the 2.7 and give good headroom for later advancements. Let me know what you would like to do as we have no problem working with you .
#3: I was told to ask: Do you know what the car's fuel pressure is rated at? Is it 43.5 or 60? What are the injectors themselves rated at?
#3 CA response:At idle on our cars are normally around 50 psi and about 56 under load . Gm states anywhere from 45 - 60 psi all depends on load and what not .
Here are the specs of the injectors
Static Flow Rate: 60 lb/hr @ 43.5PSI (300kPa) = 630cc/hr (sold as 65lb/hr by some vendors)
Coil Resistance: 12 Ohms / High Impedance / High-Z (No ECM driver modifications required)
Gain: 0.11ms/mg, Offset: 0.055ms, Turn on time: 1.14ms @ 14VDC, Turn off time: 0.85ms @ 600KPa
Wide angle spray pattern
#4 : I am getting allot of Detonation and the car is not going into Power enrichment. I just spoke to my Tuner tech and he says that since the car's Fuel psi is 43.5, that the 60# should be much better than they are. So I only assume that since the Injectors were shipped with out any padding at all and rolling around loose in the box, that they were damaged in shipping. So I will need a new set of the 60# injectors.. When is the absolute soonest they can get to me?
#4 CA response:as soon as we get the old 60# back we can send new ones out . Make sure the old ones are seated correctly and all your tuning calibrations are correct . If you send us your file we can check it over also
#5 :Sounds good. I'll let you know what happens
#5 CA response:All the injectors we get from the supplier have no padding just the end caps . There really isn't much that can go wrong with them . they have never heard of one going wrong from the mispackaging . It is possible you have a faulty injector though but it is rare. Send over your tune and we can check it out . We cannot send a new set without first getting the old set back and checking them out . They are too expensive to just keep sending out on a trial and error basis. We can get your old ones back and check them out and send you any new one that's bad
#6: Well I'm afraid that I have some bad news. I took my car to "Arizona Dyno-chip" yesterday to try and figure out all the problems I'm having tuning my car. After putting it on the Dyno, those two guys said the same thing; " Bad injector". After I told them how they were shipped to me (No Packing) they both laughed a why they were even put on the car. Since this it the second group of professionals that say the same thing, I will be returning the faulty injectors and will be expecting a FULL refund. I need to know the address that I can ship them back to you at
#6 CA response:Shipping address is listed on the website . We can exchange the bad injector for a good one and send it back to you if it is a faulty injector . We cannot offer a full refund on used items. We can replace whichever injector is bad .Also if they can identify the bad injector that would be helpful as any tuning shop should tell you which injector is bad. If you are having problems send us the HP tuner file you are loading so we can check it for faults and help you out
#7 And I can't pay for parts that don't work. I can understand that if the part was fine when it went in then you could not do a full refund. But if you are selling parts that are broke when they get to the customer get to the customer, then I would think that any company that wanted to provide good customer service would be more than happy to do a refund to keep a customer, and keep them happy. How is it my fault that you shipped me bad injectors and why would I have to pay for it? Also, the Dyno shop could have told me which one didn't work, if I paid them more, But why do you assume that that would be the job of your customer? To figure out which one of your parts don't work is not my responsibility. All that I want, at this point is a car that works. I spent over $800 dollars with you guys because I heard you were a great company.
#7 CA response:I said we will replace the broken parts that's not a problem . I cant issue a full refund on something that is used , but I can offer the replacement part for any broken item ofcourse. We cant offer a full refund because then I customer could just use an item and then decide its not right and try and send it back for a refund . No company works that way, only if the item was unused. I will send you back working parts I just wanted to see if they told you which injector was bad so I could replace the 1 injector instead of replacing all 4. Most shops would tell you which one is bad when and if they decide to tell you that you have a bad injector .They must have checked that they were bad in there diagnosis and found which one was bad...otherwise how would they know the injectors were bad? . Also I have asked that you send me the tune so I can check the tune for you and make sure it is correct as we still aren't certain that it could be a bad tune since we have never run into this problem with any of our injectors or tunes currently. I am offering you to send us the tune so we can check it out for you free of charge so that you could get the full potential of the injectors . Also what is it that is happening that is causing them to say the injectors are bad . What are the symptoms? We need to know all this so we can diagnose the injectors and send them back to the manufacturer if they are bad . We cannot simply just say to them that they are bad ...they want to know what is wrong and why ? I'm trying to help you out , I just need some of your help back so we can figure what is wrong and do the right thing
#8: So is it my understanding that when they are received by you, I will be refunded $183.33 to my card? This is the amount that I get when I figure in your 20% "Re-stocking" fee. What notes should I include with the package?
I guess it's better to pay the fee and get parts that actually work, rather than keep broken parts.
#9 What will I do with my car while I am waiting to get the working injector back? We can tell that the injectors are bad because there is major knock at the timing set all the way down at 6. Only two things cause knock: air or fuel. If you know what you are doing you can tell there is a bad injector with out dissecting everything.
I would send back the broken one and get a new one if they were in fact the right part. However; 60# is too much even if it were working right. Tricking the car is not the CORRECT WAY to tune the car. You guys recommend the 60's with a 2.7 pulley on the injector page, but on your stage kits you the 42#'s come with the 2.7 pulley.
This is all very frustrating. one of my fellow forum friends wrote this:
"And of course, keep fighting for CA to take them back. The seem to have a pretty good reputation, I would it wasn't built from treating customers the way they're treating you."
Another wrote this:"Don't the already come flow-tested to within +/- 1%? And if it didn't arrive damaged, it was defective from the factory. Either way, there was no way to tell that before installation, so why should you get docked part of the refund for that? It's not like there's a restocking fee on defective items...good luck man, I hope you get it worked out." My guy will not send you HIS file there is no reason to. There is nothing you can tell him that he doesn't already know. Not trying to sound like a jerk, but, he has been using HP since it came out, and tuning cars far longer. He has in the past sent files off for help when he first started, and they were stolen by the company and sold as their own custom tune. It's the old "Fool me once..." lesson.Look, if I have to pay 20% for a broken part then so be it. I will send them back to you (Over night) as soon as I get injectors from someone else. You should have them no later than next Monday. What notes do I need to include in the package so you know who to refund the $183.99 to?
#8/#9 CA response: We are not being unreasonable at all as we will replace what ever broken part there is . That is what warranty covers . If a broken part was sent you send it back and we will send you a correct replacement . You bought 60# injectors and that is what we sent you , that is not a wrong part . As I have stated we have cars here running 60# injectors on a 2.8 as well as down to a 2.35 " pulley with no problems . It isn't tricking the ecu at all and runs fine . IF there is a product defect we will fix the defect . That is the whole point . Also before any manufacturer usually accepts something back as broken they need to know what is broken and fix what is broken . I have no problem working with you on this . Im not penalizing you at all ...im working with you to fix a broken part that could have happened in shipping. If you send the injectors back we will find out which one is bad and send you back a brand new one as a replacement. . What we cant do is just eat the price of the injectors because you decide to use the 60#'s and then change your mind and decide to run the 42# injectors. If you never used them I would have zero problem returning you and refunding the payment , but now that they are used there is little we can do with them and we lose in the long run because of a change of mind. I was just offering our help in tuning as we have been running the 60#'s on over 5 local cars with no problems. I just want to make sure there is a problem with the injectors and not your tune because we have no problems with them . Also as stated if I send them back to the manufacturer and they say there is nothing wrong with them we then have to pay even more money for shipping to and from them and diagnosis fees. If you want to take this onto the forums I will take all our email communications and post them up on the forum so people can see our good customer service and our responses so that we are not bad mouthed for no reason . I have no problem helping you out but when we arte bad mouthed for trying to help that is what's frustrating. There is no place we are ripping you off or being unreasonable, we are trying to replace a bad part for you at no charge just as warranty covers....we just cant refund you on a used item , but we can replace a broken item.

Well you can all decide how bad our customer service is first hand , thank you ...It helps to have both sides of the story .

 

Also we have never been unreasonable or are we bending you over . Re-read all the emails again ...we have done nothing but try and help you out . We just can't let every customer walk all over us . Its BROKEN and We will send a NEW one once we get teh broken piece back ....we have said that in almost every email . We cant refund USED parts for full refund ...no manufacturer or dealer can without a huge loss , especially in this case. Never have we screwed anyone and we always try and work with everyone for a solution that is good for everyone. No used autoparts can ever be returned for a full refund . If one part is broken it is replaced free of charge , but all 4 items that are used , 3 of which are fine cannot be fully refunded. Sorry that is any business , i jhave no problem helping you out and offering additional services to help but there are soem things that we can't do especially after all this. Its not unreasonable to replace a broken part FREE OF CHARGE ....you are Not losing anythign in the process.
Thank you , hugs and kisses

 

Look, CA is trying to make it right, send the damn things back put your stockers in and they will send you new ones, he even offered to help you with your tune for christ's sake....

If you dont want the 60's then sell them in the classifieds...and buy 42's

 

No one else seems to be around right now so I'll chime in. That's good customer service right there. Cobalt Addiction is one of the most dedicated aftermarket vendors we have, and we have many aftermarket vendors. When it comes time for an upgraded H/E I'm buying mine from Cobalt Addiction. Good effort guys, but unfortunately someone was suffering from a bad case of operator error. Keep up the good work.

 

**** man, good luck bro. /eat popcorn and enjoy the show.

 

I have seen bad injectors come before. I don't think it is that uncommon. But CA is doing the right thing. They were offering to replace the bad injector. Just send back the bad ones and get some new ones. I think 60's should be used with a 2.7"

 

not to go a lil off topic, CA reccomends 60 pounders fora 2.6 pulley which is obvious, and im sure a 2.7 requires them too, but wat about the guys running a 2.8, 2.85 and 2.9, because eveyone that is familar with hpt and knows wat they are talking about says the IDC is over 100% and since they are very close in size im assuming the IDC at WOT will be similar around 7k.

 

ca is definetly trying to help you. they said all you have to do is send them your tune and your injectors and they will see if there is a tuning error or test the injectors and send you a new one in place of a messed up one. it sounds to me that you just bout the 60s and decided you want the 42s. thats your bad...no need to bad mouth a good company