Ok, I dont no what to do about this company.

I ordered my projector lights off of ebay in november as a christmas present. When i opened them and installed them christmas day i noticed that one of my halos were defective. I Shipped my light back to the company about 4 weeks ago. At first ctrusa was all willing to replace my light. They seemed like they were going to help me out. Now they will not even talk to me about my light. I have sent numerous emails to the company and i have recieved ZERO feed back. They wont even send my light back. They even said that they would refund my shipping cost and hook me up with a new light. I dont no what i can do. has this happened to anybody on here before?

Here is the company' site on ebay.....

http://stores.ebay.com/ctrusaStore

They dont just do projectors for cobalts so if you no people that want them, make sure that you dont order from this company. These guys are the worst company i have ever had to do business with. Im so angry i could punch a baby in the face. I want my fixed light or my money back. I dont really care what one i get but i want one. So, i was thinking that we can ban together as a css.net family and send zero business their way. If you have any suggestions
on how i get my money or my light, please let me know.

 

one thread maybe enough....

 

Yeh they have almost 6000 positive comments dude, how can we fight that. I'm on your side though!!!

 

have u contacted paypay or ebay? that would be a good start

 

agreed i about projectors from ebay not the same company but mine are fine but hope u get something out of this

 

Did you pay for insurance?

 

Yeh well have you done anything to help the situation other than complained on here!!!

 

where is the store located. post up the address and we can send them boxes of poop.

 

CCFLs are known for having issues, I'd stay away from them.

 

yea if they are located in l.a.....ill make sure i drive by there...and ******* poop on thier property...give me their address

 

haha i love the poop idea. Yeah ive contacted ebay and they are dealing with this company at the moment. Will paypal get my money back? Ive never had a deal like this go down.

 

i THINK you have 30 days to file a claim with paypal.

 

I won't buy anything from them yo

 

file a claim in paypal, it freezes all their paypal funds that will surely get their attention