Econobox

Resolved: UPS's fault, couldn't check due to lack of tracking number in emails or website.

I ordered rotated trans mounts from ZZP on 11/29. I haven't received any info other than it's been confirmed (the next day). I emailed them to ask about an order update recently but haven't received a response.

In my account on the website it says its been shipped, but it doesn't say when, and the tracking box is blank.

It was in stock when I ordered and it says it's in stock now.

It's been 18 days now and while I am patient, it is now becoming inconvenient as I am moving within a few days and was planning on getting this done before all this.

Is this an issue others have had with ZZP?

Edit: It seemed then and now that ZZP gets good reviews. Perhaps I just slipped through the cracks. Sad me

dayhoff35

iTrader: (13)

They're swamped with black friday orders. It still shouldnt take that long, but that is their excuse.

CobaltSS 16

iTrader: (3)

why not just email them with your order number? They get back to me the same day usually.

I understand you are frustrated, but dont post up here on the forum (as it will be no help), try and contact the vendor directly

blueLNFftw

iTrader: (16)

Email them. I literally just talked to them.

My black friday order took almost two weeks to get, but I also make seperate orders that they combined to make sure I got everything at once.

Econobox

Funny, within 30 minutes of posting, I got an email from them with a tracking number. It seems this is UPS's fault. They cite weather conditions, which was very true at the time, but my package just sort of did nothing for 8 days after the weather. (received and departed the same facility 3 times)

So after it all, no fault to ZZP. I'd probably recommend filling the tracking number box in the user account so I could have seen this myself - this will only save ZZP annoying things like emails and calls.

blueLNFftw

iTrader: (16)

They usually do. Sometimes things get missed. Its not hard to send out an email.

Econobox

Which I did.

bmartz1991

iTrader: (35)

It's because of their huge Black Friday sale. Imagine how much they had to ship.

63 Nova SS

iTrader: (3)

What bmartz said, they are usually good but swamped now. I ended up getting something from a competitor on black friday cause i couldn't get through long enough on their website to place an order, and it just shipped today.
Its the price you pay for getting a good deal.

LaserBlueSSSC

once i ordered my zzp intake at 4pm on a thursday and had it the next day. i ordered a scan gauge from there on black friday and it took 2 weeks. it will get there dont worry. they got destroyed with orders on black friday

JapEatr

iTrader: (9)

Dude DFW was under ice for 5days... Im not surprised

bmartz1991

iTrader: (35)

Exactly. Any other time I order parts from them I have it within a few days.