ive been trying to call to check up on an order that i havent recieved ne email about. i ordered it almost 2 weeks ago and have seen nothing about it. ive been calling once an hour for the past 3 days. trying the order hotline and the check order status line. and have gotten no answer. i had this problem before also. i tried emailing before and never got a response. so im not even wasting my time this time. does ne one else have this problem? some one there needs to get on the ball.

 

I'am not trying to make excuses for them but you may want to read this. I know Bill has spent the past few months with his dad in Florida.

https://www.cobaltss.net/forums/lounge-42/bill-hahn-sr-passed-away-170216/

 

yes most likely due to the loss in his family. we maybe able to help you pm us. also you can order through us and we are always here to help if needed

 

I dunno what you ordered but sometime they actually have to make it, and that takes time. It took me 4 weeks to get my header from them. I called once a week and we told it wasn't done yet until it showed up at my door.

It's hard to be patient I know. It's not like walmart with just in time manufacture, it would be cool if it was...

 

hahn is one of the most trusted names in the cobalt site.. no worries. keep in mind that they do lots of events, and with their recent family tragedy i'm sure they have alot going on these days. but no worries, they'll get back to you.

 

yeah i can understand that. i only ordered the 3bolt 3 inch exhaust flange to fit their catback exhaust that i have. she did tell me over the fone that they would have to make it but she told me it wouldnt take long at all and it should be in my hands in 2 weeks. and 2maro would be 2 weeks. so . . . . im just really anxious to get it and its been buggin me.

 

Maybe it is 2 weeks to ship? If it is made to order...

 

no she told me that it had a part number so . . .
but im just going by what she told me

 

Yeah custom parts take longer to make! And longer to get!

 

its not custom tho. they give u the option online

 

Although, I haven't dealt with them, I'm sure it's either taking a little longer in production or there's just been a delay due to Bill Hahn Sr's passing...I know when my dad died, I took a bit of time off (although he died in 06 when I was 22).

Have patience and it'll be there before you know it. You stated that the lady on the phone said it would have to be made (although it's not custom made, it still takes time to produce as they probably don't want to stock them).

 

you don't mess with the Hahn....lol couldn't resist.

You pretty have your answer. Be patient. Business will get delayed when you have losses this big.

 

im just curious is no one there at the shop at all. did they shut down completely til they get ready to come back? cause ive tried callin for the past 5 days. multiple times. just so i could talk to some one. id just like to hear from some one there.

 

i wouldn't put it past them. I mean...hello? Bill Hahn Sr. died. The guy might as well be JFK. It's a pretty big deal.