Yesterday coming home work in traffic I'm crusing along and I go to upshift from 3rd to 4th when all the sudden my shift is as loose as a goose and will not engage ANY gear! I pull over and check all the linkage connections and are all connected. My friend shows up and pulls up on the shaft on the trans where the cables connect, then I was able to shift into 3rd. After he let go I again had no control of the of the shifts. Had it towed to the dealer and the service advisor now wants me to pay $380 for a tear down so the rep can determine if it was abuse!! I need help because I have no money to pay for this. I am a tech, but have very little experience with trans work. Thanks

 

Why should you pay??? Isnt it under warranty?

 

Because I had an over rev problem months ago now they think Im a Fast n Furious street racer which is not the case. So they now aasume Im abusing the car because I had one accident in 9 years of driving a 5 speed.

 

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DEALERSHIP!

If it's under warranty it shouldn't matter. They are trying to rip you off. That's my .02 cents

 

Almost the same thing happend to me, but i was stoped at a light when it happend. When i took it to the dealer they said the roll pin snaped in the trany. They fixed it under warrent.

 

Is the roll pin exterenal?

 

Ya. its a little pin that connects your trany to the shifter. But if they make you pay for it, my dealer showed me the invoice of the work and it was around 1200 for everything. So if i were you i would go to another dealer.

 

I'd go to another dealer and write/email/call gm about the first one. They want YOU to pay $380 so that THEY can determine if it can be covered under warranty? Without even looking at your car, they've basically already decided not to cover it under warranty.

 

UPDATE GM voided my warrenty because of my modifications! Find out today that they still have not even taken the trans apart to find out what broke(Roll Pin)! How can they void a warrenty without even knowing what broke in the first place??

 

dude that sux.... what was their reason specifically... of yeah the b&m shifter,,, oh well. I"m dreading the day I have to take my car in... so much work to make it stock again.

 

How can they void it the when they have no idea what failed? I'm 99% sure the roll pin broke which I know a few people on here have had this problem.

 

Tell them you won't have to go aftermarket if the OEM **** held up to how it's suppose to. I've broke my shifter linkage 2 times now and the shifter it's self 3 times. It's by design. CHEAP!

What did they specifically say caused the pin to break? How is it aftermarket related? I'm curious to hear the new excuse of the day. It's like i'm listening to floyd landis on TV again...

 

+1

Good luck with it.

 

Theres no possible way they could prove abuse on that , so therefore they have absolutely no basis for " well we need to prove its not abuse " theory . You just need to be an ass right back , with all the new cars Ive had ....Ive just learned alot of service advisors( not all ) musta been prior salesmen , because they try to get away with how ever much you let them . He push , u push right back ....no way u should pay for labor .

I dropped my SS at the dealer today for loud gear rattle in the trans . They didnt accuse me of anything . Took my problems down and sent me home in a rental without me even asking . Thats how it should be .

 

When they told you that GM voided your warranty, did they show you anything to support their claims? I bet they didn't, just an excuse to say "sorry, it's out of our hands, run along now".

Dummies.com simplifies the warranty act quite well.

Now, if the B&M shifter did cause the problem, you will be responsible for the diagnosis and repair costs. That aside, I have seen probably a dozen members post threads about the same problems as you, and most still had the stock shifter. Do a search on "roll pin", print out the threads, print out the Magnuson-Moss Act, and bring all of that into your dealer and then give'em hell.

 

Thanks guys. I'm going to fight this mainly because they voided my warrenty, but 7 days later they have not even opened the trans and found the problem! Whats really sad is they are not even getting back to me! I have to call them every time!

 

Yea dood thats wack. I would point them to the Magnason Moss act or what ever. I would also call GM and file a claim against your stealership and have them investigate why its been over a week w/ no word on whats going on with your car. I would also ask for a rental car for the time they have it. Its not your fault man. Now if they can prove that your Short shifter or Transmition mount cause the issue, then your screwed. Thats why Ive stayed away from parts like that. Your entire warranty should not be voided because you add 1 part. A short shifter/tranny mount may be cause for your warranty on your tranny to be void, but if you blew a head gasket, a tranny mount / short shifter cant cause that and they cant void your warranty on that because of it.

 

OK so as of today GM still has not taken my trans apart because they say they are waiting on special tools!! Has anyone had this BS happen to them with GM service before? I mean come on its almost 2 full weeks and they still do not know what failed???!!!

 

Before you get flamed for misdirecting your frustration, it's not GM that hasn't taken it apart, it's the dealer. If I were you, I'd ask around if anyone else has had problems with that dealer, the forums might not be the best place to do that, but if you know anyone else who's been there would be a good start. If you find that the dealer really does suck, shell out the cash to get it towed to another, or file a complaint with GM directly and request that they have another dealer look at it. That is of course if there are others locally.

 

where the hell did you go to get this done? dude seriously your going to get fu#$ed on the ass with the **** fist intruder 2000. get your damn car out of there NOW get a tow truck and go to the dealership and tell them you are taking YOUR car and get the fack outa there. holy **** dude I wouldn't even let a dealership touch my car if they even thought of pulling something like that on me

 

When I say GM I mean the dealer. I'm a Hyundai tech and I'm use to calling the dealer by the product name. As for shelling out the cash to have it brought to another dealer at this point it would just cost me over a grand to do that and I cannot aford it. What I was asking was if anyone else that has had tranny work on a SS\SC has had to wait this long?

 

Does the dealer own any other franchises, like maybe a Saturn dealer that they could get the "special tool" from, which I suspect is a gallon jug of ****-eze?

 

Well at this point I only authurized $380 for tear down.

 

ok...I snapped 2 sets of cables with a B&M. First time I fought hard and got it covered under warranty customer enthusiasm. 2nd time I reinstalled my stocker and sold the B&M since it just wasnt for me and had it fixed...10 months no probs...2 months 2 sets of cables...ya at first i thoguth it was car then found out it was B&M...and I bought it cause they use it on the cup cars...

basically it is the B&M's fault even tho I argued it wasnt the first time. I found out later after reviewing it myself in detail.

Basically the stock shifter actually hits the front and back sides of the shifter opening providing a mechanical stop for the shift lever.

The B&M shortens the throw there by bypassing this mechanical overextension stop.

What happens is on the 1/3/5 shifts the trans arms are pulled towards teh cables. Since u can over extend now the arm will come back into the guide end of the cable and smash and snap the plastic tip in 2 making it impossible for 2/4/R to reverse. a 50 cent part causes the problems.

Reinstall ur stocker and go to another dealer and ull be fine...also know ur rights when u go in there and stand ur ground. I got face to face with the service writer and told him I know my rights and told me he has to prove in detail per magnusson moss. he told me go ahead and sue...I laughed and called him out cause he was trying to get me to say I abuse my car. 1 call to the saturn customer line later car is fixed, manager is kissing my nuts, and i got a free oil change for the delay. Ever since that the manager there does not queston me...helps that im an engineering student also