ZZ Performance ZZ Performance is a proud Supporting Vendor

Great Customer Service

Thread Tools
 
Search this Thread
 
Old 08-05-2011, 12:44 PM
  #1  
Administrator
Administrator
Platinum Member
Thread Starter
iTrader: (25)
 
Staged07SS's Avatar
 
Join Date: 12-30-07
Location: NEPA
Posts: 14,331
Received 197 Likes on 175 Posts
Thumbs up Great Customer Service

I recently made a purchase at ZZP, and when I received my items I noticed one of the parts was not the exact part I ordered. I e-mailed Steve @ ZZP, and he directed me to their shipping department which is ran by a guy name Henry. Henry is a great guy. He listened to my concerns, and corrected the issue right away. Within 2 days Henry sent me a pre-paid return label, ordered me a new part directly from GM, and shipped it out to me. I am far from a ZZP nut swinger.... In fact the only ZZP part on my car currently is their magnetic drain plug. I must say though, their customer service is top notch, and I will buy from them again. Enjoy your weekend guys!

-Staged07SS
Old 08-05-2011, 12:46 PM
  #2  
Senior Member
iTrader: (12)
 
07BoostedG5's Avatar
 
Join Date: 12-11-10
Location: Houston
Posts: 1,913
Likes: 0
Received 1 Like on 1 Post
Good to hear, ZZP is good people. They respond to email unlike some companies.
Old 08-05-2011, 01:00 PM
  #3  
Administrator
Administrator
Platinum Member
Thread Starter
iTrader: (25)
 
Staged07SS's Avatar
 
Join Date: 12-30-07
Location: NEPA
Posts: 14,331
Received 197 Likes on 175 Posts
Originally Posted by 07BoostedG5
Good to hear, ZZP is good people. They respond to email unlike some companies.
Agreed!
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
06MetallicBalt
Mid East
9
08-17-2021 03:40 PM
dennis69
Appearance
9
10-20-2015 04:49 PM
patooyee
2.4L LE5 Performance Tech
50
10-15-2015 05:11 PM
OrangeCoba
Suspension
1
10-01-2015 10:00 PM
GBRunner24
Featured Car Showcase
3
09-26-2015 06:44 PM



Quick Reply: Great Customer Service



All times are GMT -4. The time now is 08:52 PM.