2.0L LSJ Performance Tech 205hp Supercharged SS tuner version. 200 lb-ft of torque.

Why do dealers suck?

Thread Tools
 
Search this Thread
 
Old Jul 24, 2006 | 09:38 AM
  #1  
StinkBOMB's Avatar
Thread Starter
Senior Member
 
Joined: 07-11-06
Posts: 3,462
Likes: 0
From: Hubert NC
Why do dealers suck?

So I just got off the phone with a local GM dealer quoting their price on the stage 1 kit. $531, $131 dollars over MSRP, and I had to supply the part number to the dealer. He had never heard of a stage kit. That is unexcusable. It's very hard for me to justify giving any money to a dealer when they are so ignorant and overpriced and most times flat out dicks. Has anyone else reached this conclusion? And it's not just the one dealer. Any dealer I call in my local area is either overpriced on the kit, the labor, or both and have never heard of the kit. It's a sad day when a customer has to supply part numbers to sales and service reps at a GM goodwrench dealership.
Reply
Old Jul 24, 2006 | 09:41 AM
  #2  
cobalt8's Avatar
Senior Member
 
Joined: 04-15-06
Posts: 509
Likes: 0
From: London, Ont
My dealership has never done a stage 2 install yet.
Reply
Old Jul 24, 2006 | 09:44 AM
  #3  
mugencivicsi's Avatar
Senior Member
 
Joined: 05-23-05
Posts: 571
Likes: 0
From: Ajax, Ontario
when i called my dealer they said GM dont make performace parts for the Cobalt SS/SC

i said yeah they do... "Fin IDIOTS"

i had to explain what was included in the package in order for a tech (lady who answered pahone was stupid) i told the tech, BELT, PULLEY, FUEL INJECTORS, AND they will get and ECU REFLASH.

i sware the tech was dumbfounded, he said 1.5 hours for injectros, and belt, he had no clue on the serpentine belt, so i said forget it,..

I orded my STAGE 2 from london ontario (3 hours from where i live) and ill pick it up, and get it installed at a GM dealership my good friend works at..


GM needs to better inform dealerships of parts for our car if a dealer can sell a CObalt SS/SC someone there should at least know about the car and the Parts GM (the manufacturer of the car)
Reply
Old Jul 24, 2006 | 09:44 AM
  #4  
bavoose's Avatar
Senior Member
 
Joined: 06-11-05
Posts: 649
Likes: 0
From: Waukesha, Wisconsin
why not just go to this site fredbeansgmparts.com
Reply
Old Jul 24, 2006 | 09:46 AM
  #5  
cobalt8's Avatar
Senior Member
 
Joined: 04-15-06
Posts: 509
Likes: 0
From: London, Ont
Warrenty is for the win At least at my dealership, GM will only warrenty mods they install, which is why I paid more for the GMPP exhaust+install.
Reply
Old Jul 24, 2006 | 09:49 AM
  #6  
chevytech007's Avatar
Senior Member
 
Joined: 06-12-06
Posts: 613
Likes: 0
From: ridgecrest, ca
My dealership didnt know what I was taking about intill i brought the part numbers to them.

But the week after that GM sent them a Notice if the new parts.

No tech is going to know how much to install because GM wont give us labor times. Or at least it take so much time to find if there is.
Reply
Old Jul 24, 2006 | 09:52 AM
  #7  
BlackSS05's Avatar
Senior Member
 
Joined: 06-09-05
Posts: 2,508
Likes: 0
From: Eastern LI NY
Originally Posted by cobalt8
Warrenty is for the win At least at my dealership, GM will only warrenty mods they install, which is why I paid more for the GMPP exhaust+install.
no if you buy it and install it as long as it is a gmpp part they have to warranty it. I work at the dealership and they told me i can install stage 2 and it will still be under warranty. (Im not a tech just a detailer) As long as it is a gm part they can not void the warranty.

When i went to the parts counter i also had to supply the parts guy with the p/n and explain what it was. Yhe tech did the install in 2 hours and it cost me 60 dollars. I was their first ss/sc with a stage kit installed.
Reply
Old Jul 24, 2006 | 09:55 AM
  #8  
X3r0's Avatar
Member
 
Joined: 06-30-06
Posts: 374
Likes: 0
From: alabama
i called my dealer the other day and the service manager told me that the stage 1 and 2 kits wont come out till early 07 he called gm and thats what they told him i called him a bold face liar and called another dealer right there in front of him and had him talk to them and he was like well its not the right gm parts becuase gm has not released the kits yet i was like ok when they release it how much will it be for a stage 2 kit he said about a grand
Reply
Old Jul 24, 2006 | 10:04 AM
  #9  
cobalt8's Avatar
Senior Member
 
Joined: 04-15-06
Posts: 509
Likes: 0
From: London, Ont
The guy who ordered me my exhaust and stage 2 is awesome, he researched into the backlog for them, and got all the information for me..

When I went to service to ask about install, the guy was a jerk and claimed that they don't do that at that specific dealership, I just kinda agreed since I don't have my kit anyways, went back to the guy in parts, and he was pretty much calling the service guys complete idiots. He said for me not to worry and that he will make sure things go smoothly lol.
Reply
Old Jul 24, 2006 | 10:15 AM
  #10  
BLKSS's Avatar
Senior Member
 
Joined: 07-28-05
Posts: 2,782
Likes: 0
From: Ottawa
If the dealership cant offer you the service you require its their fault. Call GM service center and explain your disatisfaction with the dealership. Take into consideration that some dealerships dont want to be involved in tuning and performance.
Reply
Old Jul 24, 2006 | 10:35 AM
  #11  
LaserblueSS's Avatar
Senior Member
iTrader: (1)
 
Joined: 01-24-06
Posts: 1,534
Likes: 0
From: Henry county, Ga
im way down here in GA and i had to call 4 dealerships. all but one said they DONT DO THAT KIND OF UPGRADE!!! i was like wtf. so the last dealership i called which was in north GA quoted me 750 for stage 2 and they said it would be no less than 250 for install. this is way above what i have seen other guys on this site get it for. i was so angry, because i dont have 1000 dollars. alot of guys on here have gotten the stage 2 for about 750 and thats including install. i just dont understand why these dealerships have to suck so much. DOES ANYONE KNOW OF ANY GOOD, HONEST DEALERSHIPS IN THE SOUTHEAST THAT WILL DO THE INSTALL?? thanks in advance.
Reply
Old Jul 24, 2006 | 11:08 AM
  #12  
06cobaltss/sc's Avatar
New Member
 
Joined: 04-06-06
Posts: 27
Likes: 0
From: detriot
i work at a dealership and they gave me a price for stage 2 for $630. anothier dealership in the same area has them in stock and they charged $950. and they said to install would be around $400. i told them to kiss my ass. every dealer is going to charge what they want. especially on labor charges.
Reply
Old Jul 24, 2006 | 01:46 PM
  #13  
cobalt8's Avatar
Senior Member
 
Joined: 04-15-06
Posts: 509
Likes: 0
From: London, Ont
950?? WTF!! 400 install, thats nuts.

They are probably lying about even having them in stock as the backorder is HUGE.
Reply
Old Jul 24, 2006 | 02:26 PM
  #14  
97cavie24ls's Avatar
Senior Member
 
Joined: 06-14-05
Posts: 1,130
Likes: 0
From: phoenix , az
most dealers are not PERFORMANCE PARTS dealers

so they wont know alot
Reply
Old Jul 24, 2006 | 04:10 PM
  #15  
mken's Avatar
Premium Member
 
Joined: 02-23-05
Posts: 863
Likes: 0
From: Florida
Just buy from CrateEngineDepot.com, then find a dealer with a clue that can install it. $425 for stage 1 and $637 for stage 2, and they even show both as in stock right now.
Reply
Old Jul 25, 2006 | 07:48 AM
  #16  
cds00bsmg's Avatar
Senior Member
 
Joined: 05-08-06
Posts: 531
Likes: 0
From: Edinburg, PA
you can also get a stage kit from pace performance (Jim Pace). The dealer where I'm having mine installed has done two Stage 2 kits, and at least one Stage 1. The guy there that Im going to have do it has worked there for almost 40 years, and its been his only job. If anyone is interested in the area, the dealer is Morrow Chevrolet in Beaver Falls PA. The technicians first name is Bob, he is the head tech./foreman. As far as I know, he is the only Bob, but he has been there for 35/36yrs.

The rest of the techs there change on what seems like a weekly basis, so Im staying clear of them, as Id suggest anyone else do the same as well. Also, I believe GM allows 2hrs. for installation of stage 2.

Chris~
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
ricklovin93
Problems/Service/Maintenance
40
Aug 27, 2016 06:35 PM
agentirons
Electronics, Audio, and Video
2
Oct 16, 2015 02:11 AM
patooyee
2.4L LE5 Performance Tech
50
Oct 15, 2015 05:11 PM
Iceberg
New Members Check In!!
8
Sep 29, 2015 12:33 PM
Iceberg
Drivetrain
1
Sep 28, 2015 01:31 PM




All times are GMT -4. The time now is 12:19 PM.