read the replys on this page to see both sides of the story though man

 

yea your absolutely right.
but im just saying man, this guys had so many problems with one order.
and there was zero communication. i just think the guy from the company should have atleast called him or something to try to make him understand.
sorry just my opinion, plus he had more than enough time.

 

Like I mentioned in my initial thread there are always two sides. I admit I was wrong about one thing, thinking I was getting a 3.7.

My side is:
1st tracking# still shows electronically sent
2nd tracking# 12days past
No follow up
No emails or calls
They had it in stock
No refund which agreed to

His side:
I did get the newest version 2.8 and not 3.7 because it's for a lnf.

 

yea ur right carter. u did warn that theres two sides, i'm just ****riding probly haha because its ahrd to beat their already low prices and when they go on sale? come on man, lol u get what u pay for. in this case less customer service than usual

o well at least u got the right part on sale instead of the wrong part not on sale, but yea he should have warned you at least

 

We all live & learn and life goes on lol.

 

This stinks of negligence, I have shipped quite a few Ncomputing systems to Canada, through USPS. They do say it can be stopped in customs, but it will be displayed on the tracking as they recieved it from the company. AND on top of that he blatantly flat out said he would flip/turn the story if he seen something (of course he could of made that up). And the deal stated he would receive a tracking number in the first hour or free, regardless that tracking number was useless and it took DAYS to recieve the actual tracking number... giving misleading guarentees "You'll recieve a tracking number, just were not guarenteeing itll be the correct one cause were going to wait a long time to ship it out". A good company in this instance would admit they screwed up, all companies from time to time do. And follow through on their guarentees regardless whether you knew about the 4-hour sale or not it was YOUR employee who made it. Is the 200$ really worth this bad rep, most people are going to flag OTTP as an unreliable company. Just give him the refund and save yourself some kind of reputation. Sorry for being blunt, but just what happened and what your not doing gives me the thought of bad customer service.

 

Hi everyone!

I'm locking this thread. I will re-open it at the request of the two parties (OP and OTTP) who have a direct knowledge of this issue if they would like to add additonal comments. Thank you for your understanding.

Bob..