Ordering from OTT Performance
Just curious if any members have any thoughts (Good or Bad) on ordering from OTT Performance? Recently I have been trying to purchase a Rear Hardcore Bar with not much luck! They took all of my information but after several attempts to re-contact and check status I'm not having much luck!
Thanks for Any Replies,
Kevin
Thanks for Any Replies,
Kevin
Just curious if any members have any thoughts (Good or Bad) on ordering from OTT Performance? Recently I have been trying to purchase a Rear Hardcore Bar with not much luck! They took all of my information but after several attempts to re-contact and check status I'm not having much luck!
Thanks for Any Replies,
Kevin
Thanks for Any Replies,
Kevin
I believe they get a **** ton of emails. And its run by a really small group of people.
They are good guys though and i plan on purchasing more stuff from them in the future.
Also they have GREAT products.
Kevin,
I was sick all last week and have not been able to get to email so im sure josh was bvery swamped. When i get back on monday i will check inventory for you and let you know if there are any left and contact you.
Thanks,
Sean
I was sick all last week and have not been able to get to email so im sure josh was bvery swamped. When i get back on monday i will check inventory for you and let you know if there are any left and contact you.
Thanks,
Sean
OTTP is a great vendor. They helped me many of times with questions that I needed answers to. The products are great and show great results. My customer service experience has been great as well. Timely order processing and shipping. I think they are a great vendor and would deffinantly recommend them!
Good luck with what you are looking to order.
Good luck with what you are looking to order.
Senior Member
iTrader: (1)
Joined: 02-08-08
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From: Fayetteville/Linden, NC/Myrtle Beach, SC
I have had nothing but bad experiences with them both times I ordered. I figured as much on the exclusive **** I got from them(CTI DP, Hardcore bar, Steering rack spacers) but it shouldnt take them 3 months to ship non-backordered parts such as brake lines, rotors, and pads. Their customer service is horrible too, I mean I called for twice a week for 2 months leaving messages every time and they arent good enough to answer the phone or call back. Unless there is another powell product that is exclusive to them I will never order from them again... I didnt learn my lesson the first time and it took half of the regulars in the Carolina Cobalts thread to harass them before I got my second order.
sean is good with PMs. i had a problem ordering and they walked me thru it. I called them maybe 6 times and they always called right back if they didnt answer.
They are 2 guys, 1 house. Give them a break if they dont have every single part in stock 24/7
They are 2 guys, 1 house. Give them a break if they dont have every single part in stock 24/7
i ordered rotors and pads from the about 3 weeks ago.. got the pads in but still waiting on the rotors.
they told me that their vendor was out of the rotors. if thats the case they shoulda posted it on their website that they were backordered instead of letting people send money for them when they dont ahve them lol..
they told me that their vendor was out of the rotors. if thats the case they shoulda posted it on their website that they were backordered instead of letting people send money for them when they dont ahve them lol..
As of this past weekend I have heard from both Josh and Sean which is "Greatly" appreciated! I also went ahead and placed my order on-line as I felt the phone order was kinda be shuffled around on a desk and might become low priority? Sean states my order will be addressed today although not sure if they'll have a bar left to ship?
Thanks again for everyones thoughts and experiences!
DLVRNIT
Thanks again for everyones thoughts and experiences!
DLVRNIT
I have had nothing but bad experiences with them both times I ordered. I figured as much on the exclusive **** I got from them(CTI DP, Hardcore bar, Steering rack spacers) but it shouldnt take them 3 months to ship non-backordered parts such as brake lines, rotors, and pads. Their customer service is horrible too, I mean I called for twice a week for 2 months leaving messages every time and they arent good enough to answer the phone or call back. Unless there is another powell product that is exclusive to them I will never order from them again... I didnt learn my lesson the first time and it took half of the regulars in the Carolina Cobalts thread to harass them before I got my second order.


