2fastSS
09-11-2006, 04:36 PM
Well lets say it has been at least 5 weeks and i still havent recieved my car cover for my cobalt ss/sc
wrote cobalt-addiction and they said it was going to be 2 more weeks like 3 weeks ago or so im not exactly sure but still i think its getting a little ridiculous of how long its taking for a little car cover to get shipped to my house..
I mean i understand that it takes time to build and that since there is only one company that makes them they are in a backorder but then i also think that your customer shouldnt be misinformed
IDK it just kind of upsets me
your thoughts??
06blackg85ss
09-11-2006, 04:37 PM
e-mail em/... they were a little crazy last week.... Kenny@cobalt-addiction.com ... or pm Badg1rl
Cobalt443
09-11-2006, 04:40 PM
wow, I am hearing nothing but bad lately...hopefully all works out well
badg1rl
09-11-2006, 04:42 PM
yea this is the first time i am hearing about this.
also sometimes we are told things by the manufacturer and then they have a delay etc. so its not that we are misinforming you....its that we are being told one thing from the manufacturer which we relay to our customers.
2fastSS
09-11-2006, 04:44 PM
i mean dont get me wrong people i love the customer service from cobalt-addiction they really do care about their customers but reason im getting frustrated is because my car is parked right now and i cant drive it for a lost license and having a car cover would make not have to detail the car every week
Edubs
09-11-2006, 04:45 PM
I was just writing that the manufacturer probably said two weeks three weeks ago. I'd hang in there and just try to get a hold of Kenny. I ordered something from him last week and it got to me a few days later. Great customer service from my experience. Good luck man!
2fastSS
09-11-2006, 04:46 PM
oh they are def. good im not tryin to say that at all believe me... im not gonna stop doing business over a car cover but im just wondering what is going on you know?
Edubs
09-11-2006, 04:53 PM
I hear ya. Good luck and let us know how you make out with your license situation. Hang in there, I've been there before. Sucks to happen, but it's a great learning experience...
badg1rl
09-11-2006, 05:33 PM
i will def look into this further for you. like i said...we do our best to let you know what the deal is, would never intentionally mislead you or misinform...but if we are misled (which believe me when i say it happens ofter as i am sure most vendors will agree with) we can only let you know the details we find out ....its a lot of leg work, phone calls to the manufacturers and hunting down the info we need.
also, when you deal with a manufacturer....you never get the same person on the phone...thats where i think vendors become misinformed. at least with vendors here, you know you will deal with one person all the time and not several who have no idea who you are because every day someone new is handling your call. hope that all makes sense...just trying to give you the business standpoint.
at any rate, im leaving my job now. will check and get back to you on PM tomorrow
BallsoutBalt
09-11-2006, 06:23 PM
:twothumbs Cobalt Addiction:twothumbs
I love that place. I just ordered like 800 bucks worth of stuff from them and it ALL got here in less than two weeks. Sorry about the cover bro.
BlilBT
09-11-2006, 06:28 PM
Well lets say it has been at least 5 weeks and i still havent recieved my car cover for my cobalt ss/sc
wrote cobalt-addiction and they said it was going to be 2 more weeks like 3 weeks ago or so im not exactly sure but still i think its getting a little ridiculous of how long its taking for a little car cover to get shipped to my house..
I mean i understand that it takes time to build and that since there is only one company that makes them they are in a backorder but then i also think that your customer shouldnt be misinformed
IDK it just kind of upsets me
your thoughts??
Car Secrets Has them To >>>Thet are made By cover King!
SSBlueSS
09-11-2006, 06:39 PM
sorry to hear about that dude... has anyone tryed out the covers yet cuss im just about to order one from cobalt addiction??? thnks ryan
06blackg85ss
09-11-2006, 09:12 PM
dude all I gotta say is Cobalt-addiction is the best., they have always gone above and beyond anything I ever expected outta them... thats why they get all my money.... hahaha
06blackg85ss
09-11-2006, 09:14 PM
damn what the hell was that